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UAE Commercial Card Product Manager, Vice President
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Full-time
bachelor degree
Posted 7d ago
Apply by Aug 13
~40 hrs/week
Responsibilities
The role involves owning the end-to-end commercial card product strategy, roadmap, and P&L for the UAE market. You will drive revenue growth, manage product-level risks, and lead cross-functional teams to execute product rollouts and client acquisition initiatives.
Requirements
Candidates must have at least 7 years of experience in product management or payments with a strong understanding of B2B payment economics. A bachelor's degree in Business, Finance, Economics, or a related field is required.
Full job description
As UAE Commercial Card Product Manager, you will be the primary owner of Citi's commercial cards business in the UAE — one of Citi's Tier 1 markets — while also contributing to the broader MEA cards strategy. Reporting to the Middle East & Pakistan (MEP) Subcluster Payments Head, this is a high-impact, execution-focused role where your decisions will directly shape revenue performance, product development, client acquisition, and risk management across the portfolio.
Responsibilities
Own the end-to-end commercial card product strategy, roadmap, and P&L for the UAE, with accountability for revenue growth, expense oversight, product governance, and compliance with Citi's risk and regulatory frameworks.
Drive regular product performance reviews using financial metrics, client utilization data, and competitive benchmarking to identify opportunities, address underperformance, and inform roadmap priorities.
Lead the development and rollout of new commercial card capabilities, managing cross-functional delivery across Technology, Operations, and Product — while contributing UAE market expertise to broader MEA product initiatives.
Partner with Relationship Managers and the Commercial Cards Sales team to drive client origination, pipeline growth, and deal conversion — acting as the primary product authority in client engagements.
Work with Implementation teams to accelerate client ramp-up post-onboarding, and develop sales enablement materials and value propositions to support commercial outreach.
Define and track commercialization KPIs including pipeline growth, conversion rates, and spend ramp metrics.
Ensure robust management of product-level risks — credit, operational, regulatory, and reputational — maintaining adherence to Citi's control frameworks and serving as the point of accountability for audit, compliance, and regulatory inquiries.
Align cross-functional partners across Technology, Operations, Sales, Risk, Compliance, and Finance to execute the product roadmap, and represent UAE commercial cards in senior internal forums with clear performance updates and strategic recommendations.
Build and maintain strong relationships with key clients, acting as a trusted product advisor and escalation point on product-related matters.
Required Qualifications & Skills
7+ years of experience in product management or payments demonstrated ownership of product P&L and delivery outcomes.
Proven experience in commercial cards or B2B payments, with strong understanding of card product economics, client lifecycle, and competitive dynamics in the MEA/UAE market.
Familiarity with digital payment innovations such as virtual cards, AP automation, integrated payables, or real-time payment connectivity.
Track record of executing with speed and discipline — translating strategy into concrete product milestones, client outcomes, and measurable revenue results.
Hands-on experience in new product development or capability rollout, including cross-functional coordination, business case development, and go-to-market execution.
Strong commercial acumen with the ability to identify growth opportunities, structure client solutions, and partner effectively with Sales and Relationship Management teams.
Solid understanding of risk and control principles relevant to banking products, with experience managing regulatory and operational risk in product management contexts.
Bachelor's degree or equivalent professional experience in Business, Finance, Economics, or a related discipline.
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
BankingCommercial BankingInvestment BankingWealth ManagementCredit CardsCapital MarketsEquity and Fixed Income ResearchConsumer LendingCash Managementand Transaction Services
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
BankingCommercial BankingInvestment BankingWealth ManagementCredit CardsCapital MarketsEquity and Fixed Income ResearchConsumer LendingCash Managementand Transaction Services