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Lead the strategy, governance, and automation for the Central Testing function, focusing on monitoring and testing of key controls. Oversee the learning and development program and coordinate engagement with regulators and internal audit lines.
Requires 10-12+ years of experience in strategy, governance, or transformation within financial services. A bachelor's degree is required, with a strong background in operational and compliance risk management frameworks.
Job Description - The Central Control Capabilities function is responsible for driving Monitoring & Testing (M&T) of key controls across the business.
It comprises of four groups: (1) Control Assessment, (2) Call Listening, (3) Central Testing, and (4) Strategy, Governance & Automation (SG&A).
The Control Assessment and Central Testing functions partner with the Control Owners and the In-business Control Teams to conduct all the M&T activities for the key controls in scope of CTU - this includes control design assessment (CDA), development of tools for operational effectiveness monitoring (OEM) and operational effectiveness testing (OET), assessment of the design of the OEM & OET tools (MDA & TDA), execution to the OEM & OET activities, and disposition of the exceptions identified through the M&T activities.
The Central Testing function is primarily based out of Citi Service Centres in India. It is structured along three verticals: (1) M&T Execution, (2) M&T Automation, and (3) Strategy & Governance. The Strategy & Governance (S&G) function within the Central Testing organization is responsible for driving the strategy and defining the operating model for the Central Testing function in coordination with the SG&A Lead for the Central Control Capabilities organization.
The Strategy & Governance C13 will report into the Head of the SG&A India function and will be accountable for the following key activities -
•Oversee and strategically guide the Learning and Development program, ensuring alignment with CTU's objectives and the continuous growth of global colleagues.
•Manage and prioritize multiple initiatives concurrently, demonstrating strong organizational skills and the ability to balance diverse critical tasks.
•Ensure all program deliverables and commitments are met on time and to the highest quality standards, maintaining a focus on execution and results.
•Foster effective relationships and collaborate with diverse global stakeholders to drive various learning initiatives and achieve shared goals.
•Lead, mentor, and motivate a high-performing team, fostering an environment of growth, accountability, and excellence.
Qualifications and Competencies -
• Ability to lead planning, directing and coordination of day-to-day activities to deliver key project(s), with management of critical path.
Education • Bachelor's/University degree is required; Master's degree is preferred -
•Desired Project management and governance experience with demonstrated ability to achieve and exceed critical milestones
•Must have Outstanding leadership, communication, and influencing skills as this leader will work with senior leaders, business partners on a regular basis.
•Ability to foster working relationships with other leaders across multiple lines of business
•Demonstrated judgement and critical thinking skills
•Management of a global operations and a complex environment that includes global teams
•Strong sense of accountability and ownership, with strong results orientation
•Demonstrated understanding of operational risk and gap identification
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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities. For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
