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Full-time
bachelor degree
Posted 50d ago
Apply by Jun 25
~40 hrs/week
Spanish
Responsibilities
The role involves providing post-sales support and training for branch managers and bankers while managing marketing campaigns and franchise strategies. Additionally, the analyst is responsible for monitoring Score Card indicators and managing departmental mailboxes.
Requirements
A bachelor's degree in economics or administration and experience in the financial sector are required. Proficiency in Excel at an intermediate-advanced level is indispensable for reporting and performance analysis.
Full job description
The Sales Support Analyst 1 is a trainee professional role. Requires a good knowledge of the range of processes, procedures and systems to be used in carrying out assigned tasks and a basic understanding of the underlying concepts and principles upon which the job is based. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Makes evaluative judgements based on the analysis of factual information. They are expected to resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Must be able to exchange information in a concise way as well as be sensitive to audience diversity. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own job.
Responsibilities:
Responsible for execution of multiple production support functions to fulfill product requirements for clients.
Provides day-to-day client servicing, handle and provide timely resolution to client issues.
Completes all assigned tasks on a timely basis with minimal supervision.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
previous year relevant experience preferred
Education:
Bachelors degree
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
ESPECIFICACIONES DEL ROL DE ANALISTA DE MERCADEO
Funciones principales
Capacitación y apoyo posventa para gerentes de sucursal, banqueros y cajeros de los productos / proyectos de los que son responsables;
Liberación de estrategias de franquicia (seguimiento de promocionales);
Análisis y seguimiento a indicadores del Score Card;
Responsable de la gestión de los buzones departamentales;
Seguimiento y gestión de campañas.
Requisitos
Licenciatura económico administrativo
Experiencia en sector financiero
Un buen uso de paquetería (Excel principalmente) es indispensable para el puesto por el tamaño y cantidad de reportes / seguimientos que llevamos, y para poder hacer análisis de resultados y desempeño. - INDISPENSABLE INTERMEDIO-AVANZADO
Trabajo en equipo, autogestión, capacidad de adaptación, resolución de problemas
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
BankingCommercial BankingInvestment BankingWealth ManagementCredit CardsCapital MarketsEquity and Fixed Income ResearchConsumer LendingCash Managementand Transaction Services
Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have over 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank – an institution connecting millions of people across hundreds of countries and cities.
For information on Citi’s commitment to privacy, visit on.citi/privacy.
Offices: 388 Greenwich Street, New York, New York 10013, US · Locations in over 100 countries, http://www.citigroup.com/citi/global/index.htm, 10022, US · 5900 Hurontario St, Mississauga, ON L5R 0B8, CA · 165 Jalan Ampang, Kuala Lumpur, Federal Territory of Kuala Lumpur 50450, MY · Calle 62C O, Panama City, Panama, PA
BankingCommercial BankingInvestment BankingWealth ManagementCredit CardsCapital MarketsEquity and Fixed Income ResearchConsumer LendingCash Managementand Transaction Services