Night-Shift Lab Assistant Manager - Onsite in Ottawa
Ottawa, Ontario, Canada · On-site
$76k–$121k/yr
Senior$2.9B raised
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Lab management, Team leadership, Infrastructure maintenance, Troubleshooting, Operational reporting
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Customer Success, Account Management, Problem-solving, Presentation Skills, Data Analytics
Director of Carrier Managed Service Portfolio and Offer Development – Americas, EMEA
Maryland, United States · Remote OK
$142k–$226k/yr
Senior+$2.9B raised
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Optical Networking, Fibre Networking, IP Networking, Routing, Transmission
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Python, SQL, Data Modelling, Star Schema, Snowflake Schema
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
New Providence, New Jersey, United States · On-site
$99k–$157k/yr
Senior$2.5B raised
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: IC Package Design, Signal Integrity, Power Integrity, RF Performance, Advanced Package Designer (APD)
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Senior Hardware Engineer, Power Design, onsite Kanata
Ottawa, Ontario, Canada · On-site
$78k–$165k/yr
Senior+$2.5B raised
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Power and Grounding Design, Circuit Pack Design, PCB Schematic Capture, PCB Layout Tools, Project Management
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
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$76k–$121k/yr
Full-time
professional certificate
Medical plan, Dental plan, Vision plan, DCPP with company matching, Employee Stock Purchase Program, Employee Assistance Program
Posted 8d ago
~40 hrs/week
Responsibilities
Lead the onsite lab support team in Ottawa to ensure operational continuity for global product verification and software design teams. Manage lab infrastructure, equipment availability, and provide technical troubleshooting while coordinating daily operational activities.
Requirements
Requires a minimum College Diploma as a Technician and at least 6 years of related work experience in R&D lab environments. Candidates must be able to work a night-shift schedule aligned with India business hours.
Full job description
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
As an Assistant Manager, Lab Engineering (Night Shift), this role provides leadership for the onsite lab support team in Ottawa and enables operational continuity for offshore lab users, primarily Product Verification and Software Design teams in India. The position plays a key role in maintaining lab infrastructure, equipment availability, and responsive support services within Ciena laboratories. Work schedules align with the India work week, statutory holiday calendar, and designated night-shift coverage requirements.
How you will make an impact:
Lead the onsite lab support team and coordinate daily operational activities within the Ottawa lab environment.
Assign tasks, establish objectives, monitor processes, and evaluate operational results.
Deliver feedback, training, mentoring, and onboarding guidance for team members.
Establish new processes and procedures and collaborate with management on team objectives and priorities.
Manage project, program, and team coordination activities and provide operational reports to senior management.
Resolve lab support requests, investigate infrastructure and equipment issues, and perform troubleshooting activities across lab systems.
Maintain accurate records of support requests and guide the lab user community on lab processes and procedures.
The must haves:
Education: Minimum College Diploma as a Technician.
Experience: 6+ years related work experience with post-secondary training and job-related training.
Equivalent combination of education and experience.
Extensive knowledge of R&D lab environments.
Ability to work core India hours, 10 pm -10 am EST, and other shifts as required, following the Ciena India work schedule and vacation times.
Nice to haves:
Application of knowledge related to Ciena Optical Products.
Utilization of corporate tools such as JIRA and GEMS.
Pay Range: The annual pay range for this position in Canada is $75, 800 - $121, 200 A night-shift premium will also be added to the pay.
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Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Ciena (NYSE:CIEN) is the global leader in high-speed connectivity. We build advanced networks to support exponential growth in bandwidth demand—empowering our customers, partners, and communities to thrive in the AI era. With unparalleled expertise and innovation, our networking systems, interconnects, automation software, and services revolutionize data transmission and network management.
Offices: 7035 Ridge Road, Hanover, Maryland 21076, US · 385 Terry Fox Dr, Ottawa, ON K2K 0L1, CA · 2351 Boulevard Alfred-Nobel, Montreal, QC H4S 2A9, CA · 505 Boulevard du Parc-Technologique, Québec, Quebec G1P 4S9, CA · 154 Middlesex Tpke, Burlington, Massachusetts 01803, US
Converged Packet-OpticalPacket Networking and Carrier EthernetOptical TransportSoftware and ServicesData Center InterconnectSoftware Defined Networking (SDN)Cloud NetworkingSubmarine Networkingand InternetSoftware
Ciena (NYSE:CIEN) is the global leader in high-speed connectivity. We build advanced networks to support exponential growth in bandwidth demand—empowering our customers, partners, and communities to thrive in the AI era. With unparalleled expertise and innovation, our networking systems, interconnects, automation software, and services revolutionize data transmission and network management.
Offices: 7035 Ridge Road, Hanover, Maryland 21076, US · 385 Terry Fox Dr, Ottawa, ON K2K 0L1, CA · 2351 Boulevard Alfred-Nobel, Montreal, QC H4S 2A9, CA · 505 Boulevard du Parc-Technologique, Québec, Quebec G1P 4S9, CA · 154 Middlesex Tpke, Burlington, Massachusetts 01803, US
Converged Packet-OpticalPacket Networking and Carrier EthernetOptical TransportSoftware and ServicesData Center InterconnectSoftware Defined Networking (SDN)Cloud NetworkingSubmarine Networkingand InternetSoftware