As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Network Solutions Engineer, On-site: Scott Air Force Base, IL
Illinois, United States · On-site
Senior+$2.9B raised
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Product security, Penetration testing, Vulnerability assessment, Exploit validation, Linux systems administration
Belfast, Northern Ireland, United Kingdom · Hybrid
Senior$2.9B raised
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Logistics Analytics, Supply Chain Optimization, Data Analysis, Power BI, Transportation Management
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
New Providence, New Jersey, United States · Hybrid
$236k–$376k/yr
Senior+$2.9B raised
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: IC package design, Signal integrity, Power integrity, RF performance, BGA configuration
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: DWDM, Optical transmission systems, Submarine networking, SLTE, SIE
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Test Plan Design, Test Automation, MATLAB, NI TestStand, Python
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Mechanical engineering, Creo Parametric, CAD software, Sheet metal design, Machined parts
Verification and Field Application Engineer - Hybrid, 3 DAW on site in Alpharetta
Atlanta, Georgia, United States · Hybrid
$100k–$135k/yr
Senior$2.9B raised
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Junior Pluggable Optical Modem Test Engineer - New Grad
Ottawa, Ontario, Canada · On-site
Entry level$2.9B raised
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
Skills: Optical communication, Test automation, Python, MATLAB, Oscilloscopes
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, a…
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Full-time
Flexible work environment, Professional growth opportunities, Well-being support
Posted 15h ago
~40 hrs/week
Responsibilities
The specialist will create and maintain structured technical content using DITA/XML and AEM Guides while developing Python-based automation for content workflows. They will also manage digital asset lifecycles, define metadata frameworks, and integrate AI-based services to enhance content discoverability.
Requirements
Candidates must have strong expertise in technical writing, structured authoring, and Python programming for automation. Proficiency with Adobe Experience Manager (AEM) and familiarity with content modeling and retrieval-based concepts are essential.
Full job description
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Technical Content and Solutions Specialist
We are seeking a skilled Technical Content and Solutions Specialist to join our Digital Asset Management (DAM) team. This role combines technical writing, structured content (DITA/XML), Adobe Experience Manager as a Cloud Service (AEMaaCS), and Python-based development to create reusable, well-structured, and machine-consumable content assets.
The ideal candidate is a hands-on contributor who develops high-quality content and builds automation and integration solutions using Python and modern APIs. This role supports AI-enabled content ecosystems, transforming documentation into structured, discoverable, and scalable digital assets that enhance search, retrieval, and intelligent applications across the enterprise.
Key Responsibilities
Create, edit, and maintain structured technical content using DITA/XML within AEM Guides.
Translate complex information into clear, modular, and reusable content.
Apply retrieval-aware authoring (RAA) practices to improve content discoverability and reuse.
Work with AEM Guides and AEM Sites for content authoring, publishing, and lifecycle management.
Manage the end-to-end lifecycle of digital assets (versioning, publishing, archival, retirement).
Define and maintain metadata, taxonomy, and classification frameworks.
Optimize content and metadata for search, retrieval, and reuse across DAM systems.
Develop Python-based automation for content processing, validation, and workflows.
Integrate LLM/API-based services for summarization, tagging, and improved retrieval.
Support content ingestion and migration, ensuring structure and metadata alignment.
Ensure adherence to content governance, standards, and best practices.
Collaborate with cross-functional teams across Product, Engineering, and UX.
Required Skills & Qualifications
Technical writing experience with strong expertise in DITA, XML, and structured authoring (topics, maps, reuse mechanisms).
Hands-on experience with:
Adobe Experience Manager as a Cloud Service (AEMaaCS)
AEM Sites
Adobe Edge Delivery Services
Proficiency in Python programming for automation and integration.
Experience with LLM APIs or similar service-based integrations.
Familiarity with Digital Asset Management (DAM) systems.
Strong understanding of:
Content modeling and structured authoring
Metadata, taxonomy, and content organization
Content reuse and discoverability principles
Knowledge of cloud/SaaS documentation environments.
Basic understanding of retrieval-based concepts (e.g., RAG).
Preferred Skills
Knowledge of network engineering concepts.
Knowledge of DITA-OT principles.
Knowledge of Retrieval-Aware Authoring (RAA) principles.
Familiarity with knowledge graphs, ontology, or semantic modeling.
Understanding of metadata standards (e.g., Dublin Core, schema.org).
Exposure to vector search, embeddings, or semantic indexing.
Experience with REST APIs and JSON integrations.
Experience with content quality tools (e.g., Acrolinx, Congree).
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Ciena (NYSE:CIEN) is the global leader in high-speed connectivity. We build advanced networks to support exponential growth in bandwidth demand—empowering our customers, partners, and communities to thrive in the AI era. With unparalleled expertise and innovation, our networking systems, interconnects, automation software, and services revolutionize data transmission and network management.
Offices: 7035 Ridge Road, Hanover, Maryland 21076, US · 385 Terry Fox Dr, Ottawa, ON K2K 0L1, CA · 2351 Boulevard Alfred-Nobel, Montreal, QC H4S 2A9, CA · 505 Boulevard du Parc-Technologique, Québec, Quebec G1P 4S9, CA · 154 Middlesex Tpke, Burlington, Massachusetts 01803, US
Converged Packet-OpticalPacket Networking and Carrier EthernetOptical TransportSoftware and ServicesData Center InterconnectSoftware Defined Networking (SDN)Cloud NetworkingSubmarine Networkingand InternetSoftware
Ciena (NYSE:CIEN) is the global leader in high-speed connectivity. We build advanced networks to support exponential growth in bandwidth demand—empowering our customers, partners, and communities to thrive in the AI era. With unparalleled expertise and innovation, our networking systems, interconnects, automation software, and services revolutionize data transmission and network management.
Offices: 7035 Ridge Road, Hanover, Maryland 21076, US · 385 Terry Fox Dr, Ottawa, ON K2K 0L1, CA · 2351 Boulevard Alfred-Nobel, Montreal, QC H4S 2A9, CA · 505 Boulevard du Parc-Technologique, Québec, Quebec G1P 4S9, CA · 154 Middlesex Tpke, Burlington, Massachusetts 01803, US
Converged Packet-OpticalPacket Networking and Carrier EthernetOptical TransportSoftware and ServicesData Center InterconnectSoftware Defined Networking (SDN)Cloud NetworkingSubmarine Networkingand InternetSoftware