Florida, United States · Remote Solely
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Claims Management, General Liability, Staff Management, Litigation Management, Risk Transfer
Ohio, United States · Remote OK
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Technical Training, Client Relationship Management, Product Demonstrations, Business Needs Analysis, Process Improvement
Georgia, United States · Remote Solely
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Broker Relationship Management, Sales Strategy, Insurance Marketing, Employee Benefits Sales, Agent Recruitment
Charlotte, North Carolina, United States · On-site
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: HRIS Administration, Employee Data Management, Onboarding, Benefits Administration, HR Reporting
Idaho, United States · Remote OK
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Underwriting, Risk Evaluation, Policy Structure, Binding Authority, Market Placement
North Carolina, United States · Remote OK
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Accounts Payable, Accounts Receivable, Journal Entries, Bank Reconciliation, GAAP
Texas, United States · Remote OK
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Bordereau Management, Treaty Reporting, Carrier Accounting, Data Reconciliation, Power BI
Texas, United States · Remote OK
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Program Management, Underwriting Operations, Delegated Authority Structures, Binding Authority, Wholesale Insurance Placement
Memphis, Tennessee, United States · On-site
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Underwriting Analysis, Risk Assessment, Portfolio Management, Team Leadership, Mentorship
Charlotte, North Carolina, United States · On-site
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: PowerShell Scripting, Microsoft Graph API, Intune, Entra ID, Azure Automation
Memphis, Tennessee, United States · On-site
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Underwriting Strategy, Risk Selection, Portfolio Management, People Management, Financial Acumen
Birmingham, Alabama, United States · On-site
$65k–$75k/yr
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Carrier Onboarding, Compliance Reporting, Documentation Management, Insurance Operations, Regulatory Compliance
Charlotte, North Carolina, United States · On-site
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Financial Governance, Insurance Operations, Delegated Authority, Alternative Risk Transfer, Financial Reporting
Birmingham, Alabama, United States · On-site
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Carrier Engagement, Relationship Management, Stakeholder Engagement, People Leadership, Insurance Market Structures
Boca Raton, Florida, United States · On-site
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Underwriting, Risk Assessment, Rating Methodologies, Account Servicing, Policy Analysis
Franklin, Tennessee, United States · On-site
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Account Management, Inside Sales, Brokerage, Underwriting, Client Relationship Management
Atlanta, Georgia, United States · On-site
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Account Management, Inside Sales, Brokerage, Underwriting, Client Relationship Management
Sacramento, California, United States · On-site
$72k–$90k/yr
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Underwriting Principles, Risk Evaluation, Policy Structure, Binding Authority, Market Placement Strategies
Chicago, Illinois, United States · Remote OK
$60k–$75k/yr
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Account Management, Inside Sales, Underwriting, Client Relationship Management, Risk Analysis
Indianapolis, Indiana, United States · Remote OK
The position is described below. If you want to apply, click the Apply button at the top or bottom of this page. You'll be required to create an account or sign in to an existing one. If you have a disability and need as…
Skills: Account Management, Inside Sales, Underwriting, Client Relationship Management, Risk Analysis
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Oversee and manage General Liability claims activities, including supervising workflows and reviewing complex, high-severity claims. Collaborate with underwriting, legal, and external partners to ensure profitable program performance and consistent application of best practices.
Requires a Bachelor's degree (JD welcome) and 10-15 years of staff management and claims handling experience within commercial E&S markets. Must possess strong leadership capabilities and expertise in litigation management and General Liability insurance.
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Language Fluency: English (Required)
Work Shift:
1st Shift (United States of America)Please review the following job description:
The AVP – GL Claims Manager, reporting directly to SVP – Claims, is a full-time remote role responsible for managing and overseeing General Liability claims activities across assigned programs. Day-to-day responsibilities include supervising claims handling workflows, reviewing complex and high-severity claims, providing guidance on coverage, liability, and damages evaluation, and ensuring consistent application of claims best practices. This role will collaborate closely with underwriting, legal, and distribution teams to support profitable program performance and maintain strong relationships with external partners, third-party administrators, and carriers. The AVP – GL Claims Manager will monitor key metrics, conduct file audits, recommend process improvements, and contribute to strategy development for emerging exposures and market trends. The position requires proactive leadership, clear communication, and effective decision-making in a remote environment.Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Oversight, supervision and Management of all aspects of moderate to significant complexity claims from coverage through resolution.
2. Adhere to company’s Litigation Management guidelines.
3. Oversee and manage all claim documentation by GL Claims Team
4. Oversight and Management of Timely Reserve setting process
5. Manage, review, and approve all expenses incurred on a claim.
6. Oversee and Manage all Risk Transfer opportunities as warranted
7. Timely, professionally, and accurately report claims to reinsurers as required by guidelines.
8. Anticipate and meet all customer needs (both internal and external).
9. Present claims to senior leadership team and peer groups.
10. Coordination of training, mentoring and development of employees in the department.
11. Occasional travel to mediations, trials or industry events as needed
12. Perform other duties as assigned.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree with a concentration in business or equivalent work experience. JD applicants welcome but not required
2. 10-15 years of Staff Management and Claims handling experience, with commercial E&S knowledge
3. Strong claims expertise, including Claims Management and Claims Handling experience in General Liability or related commercial lines.
4. Experience working with Underwriting teams to align claims strategies with program objectives and risk appetite.
5. Proven leadership capabilities, including mentoring and supervising claims professionals and influencing cross-functional stakeholders.
6. Experience with litigation management, negotiation, and alternative dispute resolution is beneficial.
7. Ability to critically review a claim file for relevant information, accurately access the information and make necessary recommendations
8. Ability to make independent decisions with minimal or no supervision
9. Strong organizational and time management skills, with the ability to prioritize multiple complex files and projects in a remote setting.
10. Extensive knowledge of the insurance industry and E&S Markets
11. Ability to maintain a high level of tact and professionalism
12.Possess strong interpersonal skills
13.Strong verbal and written communication skills
14.Strong computer and office skills
General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being – physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.
CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.
EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify
Broker Benefits Services
CRC Benefits is built to help you grow. With more than 40 years of experience, we deliver employee benefits solutions that help brokers build stronger client relationships, win more business, and retain it. Our team of specialists works side by side with you, combining real-world expertise with powerful digital tools to simplify quoting, enrollment, and renewals. We’re not just a general agency. We provide strategic support through leading technology, strong national carrier relationships, and a compliance team you can rely on. Let’s grow your business, together. www.crcbenefits.com
Offices: 12404 Park Central Dr., Dallas, TX 75251, US
Broker Benefits Services
CRC Benefits is built to help you grow. With more than 40 years of experience, we deliver employee benefits solutions that help brokers build stronger client relationships, win more business, and retain it. Our team of specialists works side by side with you, combining real-world expertise with powerful digital tools to simplify quoting, enrollment, and renewals. We’re not just a general agency. We provide strategic support through leading technology, strong national carrier relationships, and a compliance team you can rely on. Let’s grow your business, together. www.crcbenefits.com
Offices: 12404 Park Central Dr., Dallas, TX 75251, US
