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Full-time
Product discount, Staff sale, New launch gratis, Annual leave, Full training provided, Refer a friend scheme
Posted 3d ago
Apply by Aug 3
~40 hrs/week
Responsibilities
The Counter Manager is responsible for leading and motivating the team to achieve sales targets while providing exceptional customer service and beauty treatments. They also oversee daily operations, including inventory management, staff scheduling, and maintaining brand presentation standards.
Requirements
Candidates must have 2-4 years of customer service experience in retail or hospitality and at least 6 months of management experience. A passion for sales, beauty, and the ability to work flexible hours including weekends and holidays is required.
Full job description
Overview
Benefit is Glowing… We Mean Growing… and we are currently searching for a Full-time, Counter Manager to make real connections in House Of Fraser Glasgow!
As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences
Responsibilities
As a Counter Manager, your missions, will be as follows:
Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.
Qualifications
The Bene-Fit for a Counter Manager:
Dynamic, enthusiastic, and sales-driven
Passion for make-up and Retail with a focus on achieving sales targets
Result-oriented, who likes a challenge and exceeding sales expectations
Desire to provide a unique customer experience that drives customer loyalty and repeat business
Flexible availability including weekends, late nights, Bank holidays and holiday periods.
A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
Minimum 6 months of management experience
Bold Brows and even Bolder Opportunities as a Counter Manager!
The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)At Benefit, we are all about feeling good, and nothing feels as good as belonging.
Benefits of our Counter Manager Position:- Product Discount- Staff Sale- New Launch Gratis
-Annual Leave
- Full Training provided- Refer a friend scheme
-Competitive Commission Scheme
Come paint the world PINK with us!
Apply to become a Counter Manager
We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected].
🏆 #1 Brow Brand Worldwide
💋 Known for Benetint, BADgal BANG! & The POREfessional
🎉 Here to have a good time
Industry
Personal Care Product Manufacturing
Company size
1,001-5,000 employees
Founded
1976
Headquarters
San Francisco, CA
LinkedIn followers
722,686
Oh, hey! We’re Benefit Cosmetics. You know, the brand behind Benetint, The POREfessional, Hoola, BADgal BANG!, and probably at least one brow product in your bag (we are the world’s #1 brow brand*, after all).
Founded in San Francisco in 1976 by trailblazing twin sisters Jean & Jane Ford during an era of rule-breaking revolution & free-flowing creativity, we’ve been making beauty radically feelgood with inventive solutions that pack a punch and serve a smile ever since. Today, we operate under luxury products group Louis Vuitton Moët Hennessy (LVMH) in more than 60 countries, with 3,000+ boutiques & service destinations (and growing!), plus 5,000+ trained Brow & Beauty experts worldwide.
We believe beauty should lift us up, never bring us down. To us, beauty is all about feeling good, saying yes to what brings us joy, and forgetting the rest.
At Benefit, we live by four pledges: to have fun, make our own rules, build real connections, and always invent creative solutions to unmet beauty needs.
Everyone is welcome here, and we’re committed to driving positive change worldwide. From creating global Employee Resource Groups to advancing sustainable packaging & practices, to giving back to women & girls through our Bold is Beautiful philanthropy program, we’re as passionate about doing good as feeling good.
Our people are our #1 priority. 💖 As a certified Great Place to Work in 34 countries (and counting!), the well-being, happiness, and growth of our teams come first. From flexible work conditions and health & wellness benefits to global career opportunities and access to LVMH resources (and employee sales 😊), we’re focused on helping our teams grow & make an impact—with plenty of perks along the way.
So, whether you want a beauty solution you can trust, you’re on the hunt for your dream job, or you just need a laugh, we’ve got what you need to feel good at Benefit. Because feeling good is always a good look.
Offices: San Francisco, CA 94104, US · Paris, 75009, FR · London, Essex CM1 1PH, GB · Dubai, AE · Hong Kong, HK
🏆 #1 Brow Brand Worldwide
💋 Known for Benetint, BADgal BANG! & The POREfessional
🎉 Here to have a good time
Industry
Personal Care Product Manufacturing
Company size
1,001-5,000 employees
Founded
1976
Headquarters
San Francisco, CA
LinkedIn followers
722,686
Oh, hey! We’re Benefit Cosmetics. You know, the brand behind Benetint, The POREfessional, Hoola, BADgal BANG!, and probably at least one brow product in your bag (we are the world’s #1 brow brand*, after all).
Founded in San Francisco in 1976 by trailblazing twin sisters Jean & Jane Ford during an era of rule-breaking revolution & free-flowing creativity, we’ve been making beauty radically feelgood with inventive solutions that pack a punch and serve a smile ever since. Today, we operate under luxury products group Louis Vuitton Moët Hennessy (LVMH) in more than 60 countries, with 3,000+ boutiques & service destinations (and growing!), plus 5,000+ trained Brow & Beauty experts worldwide.
We believe beauty should lift us up, never bring us down. To us, beauty is all about feeling good, saying yes to what brings us joy, and forgetting the rest.
At Benefit, we live by four pledges: to have fun, make our own rules, build real connections, and always invent creative solutions to unmet beauty needs.
Everyone is welcome here, and we’re committed to driving positive change worldwide. From creating global Employee Resource Groups to advancing sustainable packaging & practices, to giving back to women & girls through our Bold is Beautiful philanthropy program, we’re as passionate about doing good as feeling good.
Our people are our #1 priority. 💖 As a certified Great Place to Work in 34 countries (and counting!), the well-being, happiness, and growth of our teams come first. From flexible work conditions and health & wellness benefits to global career opportunities and access to LVMH resources (and employee sales 😊), we’re focused on helping our teams grow & make an impact—with plenty of perks along the way.
So, whether you want a beauty solution you can trust, you’re on the hunt for your dream job, or you just need a laugh, we’ve got what you need to feel good at Benefit. Because feeling good is always a good look.
Offices: San Francisco, CA 94104, US · Paris, 75009, FR · London, Essex CM1 1PH, GB · Dubai, AE · Hong Kong, HK