Application Deadline: 08/16/2026 Address: 5800 Mavis Road Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and gu…
Application Deadline: 08/13/2026 Address: 1241 7th Avenue Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and gu…
Customer Service Representative -Mandarin Speaking Required
Toronto, Ontario, Canada · On-site
$35k–$47k/yr
Entry level$8.1B raised
Application Deadline: 08/09/2026 Address: 5516-5522 Yonge Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice…
Skills: Mandarin Speaking, Customer Service, Financial Advice, Cash Handling, Digital Banking Support
Application Deadline: 08/13/2026 Address: 4902 50 Avenue Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and gui…
Application Deadline: 08/13/2026 Address: 50 S 6th Street Job Family Group: Commercial Sales & Service Applies consultative sales and relationship management practices to generate leads and close sales of treasury manage…
Application Deadline: 08/14/2026 Address: 6455 rue Jean Talon Est, #101 Job Family Group: Retail Banking Sales & Service Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spir…
Application Deadline: 08/28/2026 Address: 85, avenue Rouleau Job Family Group: Retail Banking Sales & Service Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit shine an…
Application Deadline: 08/28/2026 Address: 1600 boulevard Lebourgneuf Job Family Group: Retail Banking Sales & Service Join BMO – imagine the possibilities. Are you looking for a chance to let your entrepreneurial spirit …
Application Deadline: 08/29/2026 Address: 33 Dundas Street West Job Family Group: Audit, Risk & Compliance Join a pioneering team shaping the future of Canadian Retail Lending. We’re building next-generation, end-to-end …
Skills: User Acceptance Testing, Test Strategy Development, SDLC, Data Analysis, Stakeholder Management
Application Deadline: 08/13/2026 Address: 100 King Street West Job Family Group: Finance & Accounting Job Posting: Manager, Canadian Tax – Insurance Position Title: Manager, Canadian Tax – Insurance Location: Toronto, ON…
Application Deadline: 07/30/2026 Address: 519 Brant Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and g…
Skills: Customer Service, Financial Advice, Digital Banking Proficiency, Cash Handling, Interpersonal Communication
Application Deadline: 08/29/2026 Address: 33 Dundas Street West Job Family Group: Audit, Risk & Compliance Join a pioneering team shaping the future of Canadian Retail Lending. We’re building next-generation, end-to-end …
Skills: User Acceptance Testing, Test Strategy Development, SDLC, Project Delivery Framework, Analytical Problem Solving
Application Deadline: 08/13/2026 Address: VIRTUAL(U)27 - HomeRes - NE Job Family Group: Commercial Sales & Service Facilitates growth for the Bank through business development and management of key client relationships. …
Application Deadline: 08/16/2026 Address: 4380 N Campbell Avenue Job Family Group: Retail Banking Sales & Service Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Unde…
Application Deadline: 07/30/2026 Address: VIRTUAL(R)59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Customer Shared Services Works with executors, liquidators, and branch employees to process estate-related settleme…
Application Deadline: 07/23/2026 Address: 137th Avenue & 66th Street Job Family Group: Retail Banking Sales & Service Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides ad…
Business Development Manager, British Columbia & Yukon Region
Vancouver, British Columbia, Canada · On-site
$69k–$129k/yr
Senior$8.1B raised
Application Deadline: 08/06/2026 Address: 595 Burrard Street Job Family Group: Strategy & Change The Customer Segments, Personal Banking team is responsible for defining, developing, and executing on cross functional cus…
Skills: Business Development, Partnership Negotiation, Community Engagement, Lead Generation, Customer Acquisition
Application Deadline: 08/27/2026 Address: 11455 Viking Drive Job Family Group: Wealth Sales & Service Provides financial and investment planning and advice in collaboration with other team members to deliver a comprehens…
City of Industry, California, United States · On-site
$89k–$166k/yr
Senior+$8.1B raised
Application Deadline: 08/30/2026 Address: 4400 MacArthur Blvd. Job Family Group: Commercial Sales & Service Analyzes credit information to support lending decisions and processes for new and existing Commercial banking l…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$36k–$55k/yr
Full-time
professional certificate
Health Insurance, Tuition Reimbursement, Accident Insurance, Life Insurance, Retirement Savings Plans
Posted 19d ago
Apply by Aug 17
~40 hrs/week
Responsibilities
Deliver exceptional service by identifying customer needs and providing guidance on financial solutions and digital banking options. Collaborate with partners to grow customer relationships and ensure compliance with risk and regulatory policies.
Requirements
Typically requires 1-2 years of relevant experience or a related certification, with a drive for consultative sales and customer experience. Candidates in Canada must complete registration to sell investment products within 12 months.
Full job description
Application Deadline:
08/16/2026
Address:
5800 Mavis Road
Job Family Group:
Retail Banking Sales & Service
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to deliver the desired customer experience and achieve overall business objectives.
Collaborates with BMO partners to identify referral opportunities that further grow the customer’s relationship with BMO beyond personal banking.
Welcomes and guides customers as they walk into the branch lobby, and offers advice and guidance on available digital and self-serve options with the goal of making it easy, simple, and fast to bank with BMO.
As a lobby leader, assists in conducting client conversations about banking services to recommend alternative banking channels and provide personal banking and investment advice.
Meets customer transaction-based needs with seamless execution.
Reviews customer profiles and engages customers in a needs-based conversation to identify potential opportunities and address everyday banking plans and credit card needs.
Contributes to meeting branch business results and the customer experience.
Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities).
Acts as a key member of a collaborative and versatile branch and market team.
Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice.
Organizes work information to ensure accuracy and completeness.
Takes the initiative to find creative approaches that make each customer’s experience feel personal.
Looks for ways to contribute to the ongoing improvement of the overall customer experience.
Contributes to business results and the overall experience delivered.
May work at multiple branches or through various channels based on market needs; work schedule may differ from week to week in terms of days worked, hours, and shifts.
Follows through on risk and compliance processes and policies to ensure we safeguard our customers’ assets, maintain their privacy, and act in their best interest.
Keeps current with the wider financial services marketplace, the legal and regulatory environment, and our commitment to uphold the highest ethical requirements of our industry.
Maintains current knowledge of personal banking products, practices, and trends and integrates into customer conversations.
Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering.
Complies with legal and regulatory requirements for the jurisdiction.
Protects the Bank's assets in compliance with all regulatory, legal, and ethical requirements.
Completes complex & diverse tasks within given rules/limits.
Analyzes issues and determines next steps; escalates as required.
Broader work or accountabilities may be assigned as needed.
Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.
Qualifications:
Typically between 1 – 2 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience.
Canada only: Registration to sell investment products completed or in progress (must be completed within 12 months) - as appropriate for the jurisdiction.
Confident and experienced in the use of social media, tablets, Smart phones, online tools, and applications.
Some experience in a consultative customer service or sales roles, with a drive to deliver a personal customer experience.
Basic knowledge of specialized sales and business banking solutions to refer to specialists.
Passionate commitment to helping customers.
Drive to deliver a personal customer experience.
A focus on results and the ability to thrive in a consultative sales and team-based environment.
Resourceful self-starter with courage and confidence to approach customers.
Readiness to collaborate and work in different capacities as part of a team.
Strong interpersonal skills, including the ability to build rapport and connections with customers.
An aptitude for listening, solving problems, and responding flexibly and creatively to new challenges.
Basic specialized knowledge.
Verbal & written communication skills - Good.
Organization skills - Good.
Collaboration & team skills - Good.
Analytical and problem solving skills - Good.
Salary:
$36,000.00 - $54,500.00
Pay Type:
Salaried
The above represents BMO Financial Group’s pay range and type.
Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.
BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards
About Us
At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.
Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.
We’re a bank, but there’s more to it than that.
When you join BMO, it opens a world of opportunities. This is a team that's committed to helping you succeed – personally and professionally. Because at BMO, when you grow, we grow.
You know your worth and so do we. That’s why we offer the right mix of learning programs, on-the-job experiences, and opportunities to build personal and professional connections – so you can build a meaningful career and thrive as a part of a winning culture.
Sound like your kind of place? Then we should be co-workers.
Offices: First Canadian Place, 100 King Street, Toronto, ON M5X 1A1, CA · 111 W Monroe St, Chicago, IL 60603, US
Personal BankingCommercial BankingWealth ManagementCapital Marketsand Asset ManagementWealth ManagementFinanceBankingFinancial ServicesCrowdfunding
We’re a bank, but there’s more to it than that.
When you join BMO, it opens a world of opportunities. This is a team that's committed to helping you succeed – personally and professionally. Because at BMO, when you grow, we grow.
You know your worth and so do we. That’s why we offer the right mix of learning programs, on-the-job experiences, and opportunities to build personal and professional connections – so you can build a meaningful career and thrive as a part of a winning culture.
Sound like your kind of place? Then we should be co-workers.
Offices: First Canadian Place, 100 King Street, Toronto, ON M5X 1A1, CA · 111 W Monroe St, Chicago, IL 60603, US
Personal BankingCommercial BankingWealth ManagementCapital Marketsand Asset ManagementWealth ManagementFinanceBankingFinancial ServicesCrowdfunding