Charleston, South Carolina, United States · On-site
The primary role of the Guest Room Dining, Order Seller at The Charleston Place is to adhere to hotel specifications and standards in maintaining the highest standards possible for guests by taking friendly and efficient…
Skills: Customer Service, Up-selling, Point Of Sale (POS) Systems, Phone Etiquette, Menu Knowledge
Ljubljana, Slovenia · On-site
The Cooper Front Desk Agent is responsible for providing unparalleled guest accommodations and comfort during their stay at The Cooper. This desirable role provides a flexible work environment, as it is a dual role compr…
Skills: Customer Service, Property Management Systems, Interpersonal Communication, Multitasking, Problem Solving
Kent County, Texas, United States · On-site
As the primary contact for guest in the bar, the Bartender at Sorelle is responsible for selling, preparing and serving mixed beverages, wine and food. Duties include preparing and serving beverages, overseeing bar maint…
Skills: Mixology, Fine Dining Service, Wine Knowledge, Inventory Management, POS Systems
United States · On-site
PURPOSE BHC is helping to shape the future of Charleston through the quality of its people. That is a specific bar, and it depends on the organization's ability to build that quality deliberately. The Vice President of O…
Skills: Organizational Development, Leadership Development, Curriculum Design, Executive Coaching, Change Leadership
Ljubljana, Slovenia · On-site
The Guest Recognition Team owns the creation of personalized moments and relationships. They are experts in knowing and understanding our guests and incorporating that knowledge into guest visits. The Guest Recognition S…
Skills: Customer Service, Guest Relationship Management, Written Communication, Verbal Communication, Multitasking
Banff, Alberta, Canada · On-site
We’re seeking Hosts to join us at Three Bears! A craft brewery in a National Park, in a restaurant, in a forest. Complete with a stargazing retractable roof, beer garden & 25-foot pine tree, our restaurant will make you …
Skills: Communication Skills, Attention To Detail, Initiative, Teamwork, Guest Greeting
Banff, Alberta, Canada · On-site
We’re seeking Expo/Food Runners to join us at Three Bears! A craft brewery in a National Park, in a restaurant, in a forest. Complete with a stargazing retractable roof, beer garden & 25-foot pine tree, our restaurant wi…
Skills: Communication Skills, Teamwork, Attention To Detail, Initiative, Time Management
Banff, Alberta, Canada · On-site
We’re seeking an Assistant General Manager to join us at The Dusty Boot! Welcome to The Dusty Boot Saloon & Dance Hall — the home of fancy cocktails, cold beer, western grub, and live music in downtown Banff. A dressed-u…
Skills: Operational Management, Financial Reporting, Payroll Administration, Inventory Management, Staff Leadership
Banff, Alberta, Canada · On-site
We're seeking a Sous Chef to join us at Pizzeria Sophia! Pizzeria Sophia is your new old favourite. Modern Italian celebrating the warm, comforting classics you crave. A chef-driven approach to pizza, pasta, antipasti an…
Skills: Kitchen Leadership, Italian Cuisine, Food Preparation, Inventory Management, Staff Training
Charleston, South Carolina, United States · On-site
The Uniform Attendant / Tailor is responsible for repairing, altering, and maintaining staff uniforms, guest garments, and hotel fabrics. This role ensures that all fabric-related items within the hotel meet the highest …
Skills: Sewing, Hemming, Garment Alterations, Tailoring, Industrial Sewing Machine Operation
Charleston, South Carolina, United States · On-site
The Learning & Development Manager at The Charleston Place is responsible for designing, implementing, and managing all learning and development initiatives to enhance the colleague experience and drive operational excel…
Skills: Facilitation, Coaching, Presentation Skills, Instructional Design, Forbes Five-Star Standards
United States · On-site
The Senior Payroll Specialist is a hands-on, detail-driven role responsible for the accurate, timely, and compliant processing of payroll across BHC’s multi-property portfolio. Reporting to the Payroll Manager, this role…
Skills: Payroll Processing, Workday, Evenion, OSV, Tip Pool Management
Ljubljana, Slovenia · On-site
The Finance Coordinator supports the Assistant Director of Finance with the day-to-day administrative, transactional, and reporting work that keeps the property-level finance function running accurately. This role is the…
Skills: Bookkeeping, Financial Reporting, Accounts Receivable, Billing, Microsoft Excel
Charleston, South Carolina, United States · On-site
As a Valet Parking Attendant, you are responsible for delivering an exceptional first and last impression by safely parking and retrieving guest vehicles while providing outstanding customer service. You are a key part o…
Skills: Manual Transmission Driving, Automatic Transmission Driving, Customer Service, Time Management, Problem Solving
United States · On-site
Eligibility Notice Our international training programs reflect BHC’s commitment to excellence, global hospitality, and professional development. This opportunity is part of BHC’s International Internship and Training Pro…
Skills: Hospitality, Culinary Arts, Food And Beverage Service, Rooms Division Management
Charleston, South Carolina, United States · On-site
The Employee Shuttle Driver at BHC is responsible for providing safe transportation services to BHC Colleagues along designated routes while maintaining high standards of customer service, safety, and reliability. This r…
Skills: Professional Driving, Customer Service, Vehicle Maintenance, Traffic Law Compliance, Interpersonal Communication
Banff, Alberta, Canada · On-site
We’re seeking Hosts to join us at Chuck's Steakhouse! Banff’s most luxe restaurant, Chuck’s features an exclusive collection of the highest quality, locally sourced Alberta beef served up in a stylish ranch-inspired dini…
Skills: Communication Skills, Customer Service, Attention To Detail, Teamwork, Time Management
Ljubljana, Slovenia · On-site
The primary role of the Housekeeping Manager is to oversee and manage all aspects of the housekeeping department and to ensure impeccable cleanliness and guest satisfaction. Duties/Responsibilities: Lead, motivate, and s…
Skills: Team Leadership, Performance Management, Inventory Management, Quality Control, Guest Relations
Banff, Alberta, Canada · On-site
We’re looking for an Assistant General Manager to join us at High Rollers! Happy Hour half price bowling is available from 3 to 5pm on weekdays and all day Wednesday. Guests come for the bowling and stay for the food, fe…
Skills: Operational Management, Inventory Management, Financial Reporting, Payroll Administration, Staff Leadership
Banff, Alberta, Canada · On-site
We’re seeking Expo/Hosts to join us at Balkan! Fresh Mediterranean in the heart of Banff. From fresh pita wraps to mouthwatering souvlaki & plenty of vegetarian options, prepare your taste buds for fun & flavourful Medit…
Skills: Communication Skills, Teamwork, Attention To Detail, Guest Relations, Waitlist Management
Charleston, South Carolina, United States • On-site
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Responsible for taking friendly and efficient room service phone orders while utilizing up-selling techniques. Duties include posting charges to guest rooms, operating the POS system, and maintaining deep knowledge of menus and hotel services.
Requires the ability to provide courteous service under pressure and a basic knowledge of the Charleston area. Physical ability to lift up to 30 pounds and stand for extended periods is necessary.
The primary role of the Guest Room Dining, Order Seller at The Charleston Place is to adhere to hotel specifications and standards in maintaining the highest standards possible for guests by taking friendly and efficient phone orders for Room Service. While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
Take guests’ Room Service phone orders.
Follow the prepared scenario to encourage up-selling.
Give the approximate time of delivery for the order.
Post charges to guest rooms.
Complete necessary paperwork.
Operate point of sale system.
Provide general office support.
Memorize menus, specials, ingredients, preparations, prices, and service times. Be pleasant, smile, and greet all guests, using surnames when possible.
Attend to and anticipate guests' needs.
Maintain knowledge of hotel features/ services, outlets, hours of operation, etc.
Assist in other areas as needed.
Ability to provide friendly, efficient, and courteous service to guests.
Ability to work under pressure, be organized, self-motivated and work well with others.
Strong positive attitude and ability to initiate light conversation with guests.
Knowledge of hotel property and operating hours of each guest service area.
Basic knowledge of Charleston and surrounding areas.
Knowledge of proper handling and storage of food and beverage items.
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
Must be able to lift equipment, supplies, etc. of at least 30 pounds; push and pull equipment, supplies, ext. at least 75 pounds.
Regularly required to stand, walk, talk, and hear; frequently required to use hands to finger, handle, feel, and reach with hands and arms; frequently required to sit, climb or balance, stoop, kneel, and crouch.
Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
The role may require extended periods of time on your feet, especially during peak hotel hours or events.
Clear vision is important for reading reports, analyzing data, and overseeing Concierge activities.
Good hearing is necessary for effective communication with colleagues, guests, and stakeholders.
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law. BHC participates in E-Verify.
Banff is where we | create | indulge | cook | distill | brew | curate | celebrate | explore | adventure | dine
Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 16 venues and counting. All our venues are unique in their own right but have a few things in common: 1. They are all located in beautiful downtown Banff. 2. Serve amazing food and beverage 3. Have wicked atmospheres powered by even cooler people. Want to know more? Check us out here: banffcollective.com/our-venues Banff National Park inspires us with 6441 km² of protected canvas. This vast inspiration is the cornerstone of everything we create. 100% locally owned and operated.
Offices: 128 Eagle Crescent, Banff, Alberta T1L, CA
Banff is where we | create | indulge | cook | distill | brew | curate | celebrate | explore | adventure | dine
Banff Hospitality Collective or as we like to call it ‘BHC’, is a multi-concept restaurant and entertainment company with 16 venues and counting. All our venues are unique in their own right but have a few things in common: 1. They are all located in beautiful downtown Banff. 2. Serve amazing food and beverage 3. Have wicked atmospheres powered by even cooler people. Want to know more? Check us out here: banffcollective.com/our-venues Banff National Park inspires us with 6441 km² of protected canvas. This vast inspiration is the cornerstone of everything we create. 100% locally owned and operated.
Offices: 128 Eagle Crescent, Banff, Alberta T1L, CA
