Broome, Western Australia, Australia · On-site
Casual position based in our Broome location Flexible availability required; Weekend work essential About us Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the …
Skills: Retail, Sales, Customer service, Communication, Interpersonal skills
Darwin, Australia · Hybrid
Contract through to 30 June 2027 Darwin location, supporting Tiwi Islands Hybrid working and salary packaging About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support an…
Skills: Program coordination, Community engagement, Stakeholder management, Budget management, Reporting
Phillip, Australian Capital Territory, Australia · Hybrid
Length of term: Up to three years (with eligibility to be re-appointed for two further three-year terms) Remuneration: Non-remunerated volunteer role, other than reimbursement of reasonable expenses Location: Flexible, w…
Skills: Governance, Leadership, Communication, Strategic Planning, Fundraising
Tasmania, Australia · Hybrid
12-month term Quarterly meetings (online and in person) plus additional project and event involvement Approximately 2-3 hours per week Ages 18-30 years Non-remunerated volunteer role, other than reimbursement of reasonab…
Skills: Communication, Leadership, Governance, Project coordination, Event coordination
Tasmania, Australia · Hybrid
12-month term Quarterly meetings (online and in person) plus additional project and event involvement Approximately 2-3 hours per week Ages 18-30 years Non-remunerated volunteer role, other than reimbursement of reasonab…
Skills: Communication, Leadership, Governance, Project coordination, Event coordination
Sydney, New South Wales, Australia · Hybrid
Join the world’s largest humanitarian movement and influence positive outcomes for employees, volunteers, leaders and the communities they serve Full time, ongoing role Flexible location + hybrid working We are see…
Skills: Human Resources, Strategic leadership, Change management, Employee relations, Workplace investigations
Palmerston City, Northern Territory, Australia · On-site
Availability: Flexible Time involved: 1-2 hours per week Ongoing long-term position (minimum 12-month commitment) Any day of the week Volunteering at a residential home Must be able to commit to at least one visit per we…
Skills: Conversational skills, Empathy, Communication, Active listening, Cultural sensitivity
Adelaide, South Australia, Australia · Hybrid
Full time, permanent role Adelaide location Hybrid work, 2 days per week in office (choose your days!) About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empow…
Skills: Executive Support, Administrative Management, Calendar Management, Travel Coordination, Stakeholder Engagement
New South Wales, Australia · Remote OK
Ongoing role Flexible hours Specific requirements internet connection/phone Be a current Member of Australian Red Cross for a minimum of 12 months Knowledge of and commitment to Red Cross Fundamental Principles Completio…
Skills: Community Engagement, Stakeholder Management, Public Speaking, Coordination, Relationship Building
New South Wales, Australia · On-site
One hour a week. 12 weeks. Lasting impact. Why choose to volunteer with Red Cross? Become a mentor through PwC's partnership with the Australian Red Cross and support a person who has experienced modern slavery as they b…
Skills: Mentoring, Trauma-Informed Support, Communication, Active Listening, Networking
Sale, Victoria, Australia · On-site
Are you ready to make a positive impact and have some fun along the way? Red Cross Shops are calling out for vibrant individuals who want to contribute to their community, put their life skills into action or even gain s…
Skills: Customer Engagement, Point Of Sale (POS), Cash Handling, Visual Merchandising, Teamwork
Perth, Western Australia, Australia · Hybrid
Length of term: Up to three years (with eligibility to be re-appointed for two further three-year terms) Remuneration: Non-remunerated volunteer role, other than reimbursement of reasonable expenses Location: Flexible, w…
Skills: Governance, Promotion, Recruitment, Fundraising, Communication
Sydney, New South Wales, Australia · Remote OK
Length of term: Up to three years (with eligibility to be re-appointed for two further three-year terms) Remuneration: Non-remunerated volunteer role, other than reimbursement of reasonable expenses Location: Flexible, w…
Skills: Governance, Promotion, Recruitment, Fundraising, Communication
Benalla, Victoria, Australia · On-site
Are you ready to make a positive impact and have some fun along the way? Red Cross Shops are calling out for vibrant individuals who want to contribute to their community, put their life skills into action or even gain s…
Skills: Customer Engagement, Point Of Sale, Cash Handling, Visual Merchandising, Inventory Sorting
Tasmania, Australia · Hybrid
Length of term: Up to three years (with eligibility to be re-appointed for two further three-year terms) Remuneration: Non-remunerated volunteer role, other than reimbursement of reasonable expenses Location: Flexible, w…
Skills: Governance, Leadership, Communication, Strategic Planning, Fundraising
Malvern, South Australia, Australia · On-site
Permanent role (38 hours/week) Based in our new Malvern (South Australia) location! Alternating schedule (Monday to Friday, Tuesday to Saturday) About us Australian Red Cross is part of the world’s largest humanita…
Skills: Revenue Growth, Financial Target Management, Staff Coaching, Volunteer Management, Merchandising
Rozelle, New South Wales, Australia · On-site
Are you ready to make a positive impact and have some fun along the way? Red Cross Shops are calling out for vibrant individuals who want to contribute to their community, put their life skills into action or even gain s…
Skills: Customer Engagement, Point Of Sale Processing, Cash Handling, Visual Merchandising, Inventory Sorting
Tasmania, Australia · On-site
On-going position Commitment: At least one session per school term Availability: School hours - Monday to Friday Location: Your local area with opportunities to travel to support the program in other areas Help to save l…
Skills: Education, Public Speaking, Workshop Facilitation, Child Safety, Disaster Resilience Education
Australia · Remote OK
Length of term: Up to three years (with eligibility to be re-appointed for two further three-year terms) Remuneration: Non-remunerated volunteer role, other than reimbursement of reasonable expenses Location: Flexible, w…
Skills: Governance, Leadership, Promotion, Recruitment, Fundraising
Malvern, South Australia, Australia · On-site
NEW STORE OPENING! Are you ready to make a positive impact and have some fun along the way? Red Cross Shops are calling out for vibrant individuals who want to contribute to their community, put their life skills into ac…
Skills: Customer service, Point of sale, Cash handling, Eftpos payments, Sorting donations
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You will be responsible for providing excellent customer service, maintaining visual merchandising standards, and assisting with daily store operations. Additionally, you will lead volunteers and ensure the store environment remains safe and organized.
Candidates should have experience in retail or customer-facing roles and possess strong communication and interpersonal skills. A genuine interest in helping others, reliability, and knowledge of WHS guidelines are also required.
About us
Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia, especially those affected by bushfire, flood and other disasters.
Every in-store purchase supports our Australian Red Cross teams to help people as they overcome hardship, crisis and disaster here at home and across the Asia Pacific.
About the role
Bring your enthusiasm for helping people to one of Australia’s most trusted organisations. As a Shop Assistant, you’ll be the friendly face that welcomes customers, leads volunteers, and helps create a warm, inclusive environment in your local Red Cross Store.
In this hands‑on role, you’ll support the day‑to‑day running of the store by delivering excellent customer service, maintaining visual merchandising standards, and assisting with donations. You’ll work closely with the Shop Manager and lead volunteers to ensure the store is safe, organised, and ready for trade each day.
What you will bring
Benefits that act for you, while you act for humanity
Financial wellbeing: Access salary packaging benefits via Maxxia, up to $15,900 for living expenses and $2,650 for meals and entertainment, helping maximise your take-home pay. (That’s up to $18,550 accessible pre-tax!)
Health & Wellbeing: Free flu vaccinations, access to the Headspace wellbeing app, and EAP Services via Converge International. Employee discounts available for: First Aid and Mental Health Courses, fitness memberships with Fitness Passport, and health services with Bupa and Medibank.
Career development: Ongoing learning, training, and professional development opportunities
Further information
This role is covered by the General Retail Industry Award 2020, Level 3. Pay from $28.89 / hour + casual loading + superannuation, with access to salary packaging.
Cover letters should be addressed to Susie Barbaro and should outline how you meet the requirements above.
For a confidential discussion, please contact:
Susie Barbaro, [email protected]
(Enquiries only. Please submit applications via SEEK or our Careers page)
Applications close: Friday, 14 August 2026
Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier.
Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role.
Job Ref # 13707
111 years’ experience supporting and working alongside people and communities experiencing vulnerability and hardship
Relief in times of crisis, care when it's needed most and commitment when others turn away. Red Cross is there for people in need, no matter who you are, no matter where you live. We help tens of millions of people around the world each year and care for local communities in Australia and Asia Pacific. For more information on our and how you can get involved, visit our website.
Offices: 155 Pelham Street, Carlton, Melbourne, VIC 3053, AU · St Andrews House Level 3, 464 Kent St, SYDNEY, NSW 2000, AU · 23-47 Villiers St, North Melbourne, VIC 3051, AU
111 years’ experience supporting and working alongside people and communities experiencing vulnerability and hardship
Relief in times of crisis, care when it's needed most and commitment when others turn away. Red Cross is there for people in need, no matter who you are, no matter where you live. We help tens of millions of people around the world each year and care for local communities in Australia and Asia Pacific. For more information on our and how you can get involved, visit our website.
Offices: 155 Pelham Street, Carlton, Melbourne, VIC 3053, AU · St Andrews House Level 3, 464 Kent St, SYDNEY, NSW 2000, AU · 23-47 Villiers St, North Melbourne, VIC 3051, AU
