Food & Beverage Concessions Manager Legends Global | Raising Cane’s River Center Position Summary The Food & Beverage Concessions Manager is responsible for the overall management of concessions operations, including war…
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Full-time
bachelor degree, professional certificate
Posted 40d ago
~40 hrs/week
Responsibilities
Oversees all food and beverage concessions operations, including warehouse management, inventory control, and event execution. Responsible for staffing, financial performance, and ensuring a high-quality guest experience across all venue platforms.
Requirements
Requires a minimum of two years of experience in food and beverage or hospitality management, or a bachelor's degree in a related field. Must obtain ServSafe, Alcohol Service, and Allergen Awareness certifications within 30 days of hire.
Full job description
Food & Beverage Concessions Manager
Legends Global | Raising Cane’s River Center
Position Summary
The Food & Beverage Concessions Manager is responsible for the overall management of concessions operations, including warehouse, inventory systems, event execution, staffing, and financial performance. This role ensures efficient operations, accurate inventory control, strong guest experience, and profitability across all concessions platforms including stands, bars, kiosks, and portable locations.
Essential Duties and Responsibilities
Operations & Event Execution
Oversees all concessions operations including permanent stands, kiosks, portable carts, bars, and specialty activations.
Leads event execution from planning through closeout, ensuring all locations are properly staffed, stocked, and operational.
Practices MBWA (Management by Walking Around) during events to monitor performance, support staff, and engage with guests.
Ensures all concession areas are clean, visually appealing, properly merchandised, and equipped with accurate signage.
Drives exceptional guest experience by ensuring service standards are consistently met or exceeded.
Inventory, Warehouse & Systems Management
Manages Yellow Dog inventory system, including inventory counts, reconciliation, variance analysis, and reporting.
Establishes and maintains inventory levels across warehouse and all concessions locations.
Oversees warehouse organization, product flow, and inventory control procedures.
Manages event forecasting, production planning, and pull sheet execution.
Orders product and verifies deliveries for accuracy, quality, and completeness.
Oversees operational use of POS, inventory systems, and self-service technology platforms.
Financial Performance
Maintains financial accountability for labor, food cost, inventory variances, and per-cap performance.
Supports revenue growth through product placement, pricing strategy, and operational efficiency.
Controls waste, shrinkage, and cost of goods through strong inventory practices.
Analyzes sales and operational data to identify trends and improvement opportunities.
Staffing, Training & Leadership
Recruits, trains, schedules, and retains concessions and warehouse staff.
Provides coaching, mentoring, and performance feedback to team members.
Develops and maintains SOPs, training materials, and operational standards.
Partners with Human Resources on hiring, employee relations, and performance management.
Compliance & Safety
Ensures compliance with all Health Department regulations, food safety standards, and alcohol service requirements.
Enforces all Legends Global policies, procedures, and safety standards.
Ensures proper handling, storage, and sanitation of all food and beverage products.
Cross-Functional Collaboration
Collaborates with Operations, Security, Finance, Marketing, and Catering teams to ensure seamless event execution.
Coordinates with Executive Chef and Food & Beverage leadership to maintain product quality and service standards.
Administrative Responsibilities
Utilizes company systems for purchasing, inventory, payroll coding, and event setup/closeout.
Creates purchase orders and maintains accurate operational documentation.
Generates reports and provides operational data to Food & Beverage leadership as required.
Continuous Improvement
Monitors industry trends and implements improvements to concessions offerings and service.
Identifies operational efficiencies and opportunities for revenue growth.
Assists in planning equipment upgrades, replacements, and facility improvements.
Supervisory Responsibilities
Directly supervises concessions and warehouse staff.
Responsible for hiring, onboarding, training, scheduling, and performance management.
Addresses employee concerns, resolves operational issues, and fosters a positive team environment.
Qualifications
Required Skills & Abilities
Strong knowledge of food safety, sanitation, and workplace safety standards.
Experience with inventory systems and reconciliation processes.
Strong leadership and team management skills.
Excellent communication, organizational, and interpersonal skills.
Ability to manage multiple priorities in a fast-paced, event-driven environment.
Strong financial awareness with the ability to manage costs and drive revenue.
Professional demeanor and ability to handle confidential information.
Preferred Qualifications
Experience in concessions, large-scale events, or venue-based food & beverage operations.
Experience with POS systems, inventory platforms, and operational technology.
Strong analytical and problem-solving skills.
Education and/or Experience
Bachelor’s degree in Hospitality Management, Business, or related field preferred OR
Minimum of two (2) years of experience in food & beverage, concessions, or hospitality management
Certifications
ServSafe Manager Certification (within 30 days of hire)
Alcohol Service Certification (within 30 days of hire)
Allergen Awareness Certification (within 30 days of hire)
Physical Demands
Ability to stand and walk for extended periods
Ability to lift and/or move up to 50 pounds
Frequent bending, reaching, and repetitive motions
Ability to perform computer-based work for extended periods
Work Environment
Indoor and outdoor event environment
Exposure to varying temperatures
Fast-paced, high-volume setting
Combination of operational floor work and office tasks
Note
This job description outlines primary responsibilities and may be adjusted based on operational needs.
Related keywords
Yellow DogPOSServSafeAlcohol Service CertificationAllergen Awareness CertificationInventory ReconciliationFood CostPer-Cap PerformanceSOPsHospitality ManagementConcessionsWarehouse OperationsHealth Department RegulationsRevenue GrowthProduction Planning
ASM Global has joined Legends - uniting two industry leaders to redefine live experiences
Industry
Entertainment
Company size
10,001+ employees
Founded
2019
Headquarters
Los Angeles, California
LinkedIn followers
64,940
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Offices: 800 W Olympic Blvd, 3rd Floor, Los Angeles, California 90015, US · Manchester Arena Victoria Station, Manchester, GB · GPO Box 1040, Brisbane, QLD 4001, AU · Building 08 Premises 416, Dubai Media City, Dubai, AE · R Oscar Freire, 585 – 3º andar, Jardim Paulista, Sao Paulo, 01426-001, BR
ASM Global has joined Legends - uniting two industry leaders to redefine live experiences
Industry
Entertainment
Company size
10,001+ employees
Founded
2019
Headquarters
Los Angeles, California
LinkedIn followers
64,940
ASM Global is the world’s leading venue management company and producer of live event experiences. Acquired by Legends in 2024, with over 400 premier venues worldwide, ASM Global operates and invests in the world's most important stadiums, arenas, convention centers, and theaters, including entertainment districts and mixed-use developments.
We produce over 20,000 live events annually, welcoming more than 164 million guests each year. As the global leader in content programming and revenue optimization, our best-in-class management leverages the latest data-driven marketing strategies to deliver maximum value and profitability for venue owners.
Beyond the walls of our venues, ASM Global is actively working to invest in people, strengthen our communities, and protect the environment. Our corporate social responsibility platform, ASM Global Acts, embodies a refreshing, modern commitment to social equity and global sustainability. A robust and growing DE&I initiative, commitment to local purchasing, and prioritizing green innovations (with an industry-leading 50+ certified green venues) are just a couple of examples of ASM Global’s impactful, environmentally friendly outlook.
As the global industry leader, we understand the importance of setting an exceptional example while having a great time doing it.
Offices: 800 W Olympic Blvd, 3rd Floor, Los Angeles, California 90015, US · Manchester Arena Victoria Station, Manchester, GB · GPO Box 1040, Brisbane, QLD 4001, AU · Building 08 Premises 416, Dubai Media City, Dubai, AE · R Oscar Freire, 585 – 3º andar, Jardim Paulista, Sao Paulo, 01426-001, BR