Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: Customer Service, Microsoft Excel, Microsoft Office, Order Management, Inventory Management
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: Customer Service, Microsoft Excel, Microsoft Office, Order Management, Inventory Management
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: Leadership, Warehouse Operations, SAP, Microsoft Excel, RF Systems
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: Leadership, Warehouse Management, SAP, Microsoft Excel, RF Systems
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: Labor Management, Equipment Resource Management, SAP, WMS, Inventory Research
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: Conveyor Maintenance, Automation Diagnostics, PLC Troubleshooting, Robotics, Electrical Systems
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: Conveyor Maintenance, Automation Diagnostics, PLC Troubleshooting, Robotics, Electrical Systems
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: Conveyor Maintenance, Automation Diagnostics, PLC Troubleshooting, Robotics, Electrical Systems
Pleasant Prairie, Wisconsin, United States · On-site
Senior
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Job Description Arvato is hiring a self-motivated and entrepreneurial-minded Director of Business Development to join our growing team! In this role, you will be able to leverage your experience, exceptional communicatio…
Skills: Business Development, Solution Selling, Supply Chain Management, Logistics, Warehousing
Job Description Arvato is hiring a self-motivated and entrepreneurial-minded Director of Business Development to join our growing team! In this role, you will be able to leverage your experience, exceptional communicatio…
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Production Manager (Relocation assistance provided)
North Las Vegas, Nevada, United States · On-site
Senior
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: Workforce Planning, Process Improvement, Quality Management, Lean, Six Sigma
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Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Pay, 401(k) With Company Matching
Posted 26d ago
~40 hrs/week
Responsibilities
Manage customer accounts to ensure service level agreements are met while handling order processing and inventory updates. Coordinate with operations and account managers to resolve technical issues and maintain status reports for clients.
Requirements
Requires at least two years of customer service experience and intermediate to advanced proficiency in Microsoft Excel. A high school diploma or equivalent is required along with the ability to work in a fast-paced environment.
Full job description
Company Description
Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive, and Publisher industries.
You will work in an environment built on collaboration, respect, commitment, and curiosity, where you can grow, contribute your ideas, and make an impact. Be part of the team that delivers logistics excellence and shapes supply chains globally. Working at Arvato means: Together, we’re on it.
Job Description
The Client Services Representative will manage customer accounts, ensuring service level agreements (SLAs) are met. This role involves preparing and maintaining status reports, modifying schedules, and assisting the Account Manager with technical advice and problem-solving. Additionally, the representative will handle order management, inventory updates, and customer support for both international and domestic clients.
YOUR TASKS
Create deliveries daily and monitor order processing.
Monitor stock availability to ensure timely order clearance.
Support account and purchasing team to troubleshoot order issues.
Communicate with customers on order status and expected delivery dates.
Prepare and maintain status reports for client, management, and internal communications.
Oversee customer accounts to ensure SLAs are met.
Assist the Account Manager in providing data, advice, and resolving problems.
Continuous involvement and support with departmental process improvements
Participate in business reviews with the customer.
Work closely with operations to ensure program requirements are met.
Qualifications
At least two years of Customer Service Experience.
At least 2 years using Microsoft Office; intermediate to advanced level experience in Excel required.
High School Diploma or equivalent.
Must display initiative and flexibility to work in a fast-paced, changing environment.
Additional Information
Medical, Dental, Vision, Life Insurance, and Disability Pay.
401(k) with company matching up to 6%.
Paid Time Off, including paid holidays.
Flexible Spending Accounts.
Voluntary benefits such as legal and financial assistance, pet insurance, and more.
Employee Assistance Program.
Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
Commuter benefits.
Employee engagement activities.
Disclosure requirements pertaining to the collection of your personal data:
Responsible for processing the information provided in your application is the company specified in the job advertisement, with its registered office as indicated. The company processes your data for the purpose of establishing an employment relationship on the basis of Art. 6 (1) b GDPR / Section 26 (1) sentence 1 BDSG.
The retention period for your data is determined by the statutory time limits applicable in the respective country, beginning upon completion of the recruitment process. You can find these here.
You can contact the company’s Data Protection Officer at the above-mentioned postal address.
Further information on data protection and your rights can be found here.
We strive to be an equitable and inclusive workplace for our employees and value their diverse perspectives, which contribute to the diversity of our company. Therefore, we welcome applications from people who enrich our company with their identity, background and personal experience. We want to keep the application process as simple as possible for you: focus on a meaningful resume; we do not require an elaborate cover letter. Please know that we can only accept your application through our online application portal.
We are Arvato Systems - and we live digitalization. As an international IT specialist, we support companies on their journey into the digital future - with expertise and real team spirit. Whether cloud, IT operations, or process integration: together with our customers, we develop innovative solutions that make a difference. What makes us special? Our in-depth understanding of the industry, strong technical expertise, and clear focus on our customers' needs. We listen, think, and act with foresight - always to make the digital world simpler, more efficient, and more secure. As part of Bertelsmann, we stand on the solid foundation of a German global corporation - and are building the digital world of tomorrow together with strong partners such as AWS, Google, Microsoft, and SAP.
Follow us to learn more about digital transformation - and how we can shape it together.
Offices: Reinhard-Mohn Straße 18, Gütersloh, Nordrhein-Westfalen 33333, DE · Rheinstraße 99, Baden-Baden, Baden-Württemberg 76532, DE · Uhlandstraße 30, c/o RTL Audio Center Berlin GmbH Arvato Systems GmbH, Berlin, BE 10719, DE · Semerteichstraße 50-66, Dortmund, 44141, DE · Brook 1, Hamburg, Hamburg 20457, DE
Digital TransformationCloudIT SolutionsAWSGoogle Cloud PlatformMicrosoftSAPHealthcarePharmaManufacturing
We are Arvato Systems - and we live digitalization. As an international IT specialist, we support companies on their journey into the digital future - with expertise and real team spirit. Whether cloud, IT operations, or process integration: together with our customers, we develop innovative solutions that make a difference. What makes us special? Our in-depth understanding of the industry, strong technical expertise, and clear focus on our customers' needs. We listen, think, and act with foresight - always to make the digital world simpler, more efficient, and more secure. As part of Bertelsmann, we stand on the solid foundation of a German global corporation - and are building the digital world of tomorrow together with strong partners such as AWS, Google, Microsoft, and SAP.
Follow us to learn more about digital transformation - and how we can shape it together.
Offices: Reinhard-Mohn Straße 18, Gütersloh, Nordrhein-Westfalen 33333, DE · Rheinstraße 99, Baden-Baden, Baden-Württemberg 76532, DE · Uhlandstraße 30, c/o RTL Audio Center Berlin GmbH Arvato Systems GmbH, Berlin, BE 10719, DE · Semerteichstraße 50-66, Dortmund, 44141, DE · Brook 1, Hamburg, Hamburg 20457, DE
Digital TransformationCloudIT SolutionsAWSGoogle Cloud PlatformMicrosoftSAPHealthcarePharmaManufacturing