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Skills: Case management, Client intake, Resource navigation, Case documentation, Community outreach
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Helena-West Helena, Arkansas, United States · On-site
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Skills: Active listening, Critical thinking, Data entry, Case management software, Verbal communication
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$36k–$53k/yr
Full-time
Pension, Maternity leave, Paid state holidays
Posted 2d ago
Apply by Aug 25
~40 hrs/week
Responsibilities
The Social Services Assistant provides direct support to families through transportation, supervision of family time, and engagement to ensure safety and well-being. They also assist social workers with administrative tasks, client intake, and resource navigation to facilitate effective service delivery.
Requirements
Candidates must have at least six months of experience in human services or public service and be able to lift 50 pounds. The role requires a background check, a child/adult maltreatment registry check, and the flexibility to work mornings, evenings, and weekends.
Full job description
Position Number: 22098080 County: Sebastian Posting End Date: August 24, 2026
Social Services Assistants play an important role in supporting children and families involved with the Division of Children and Family Services (DCFS). This position provides direct support to families through transportation assistance, supervision of family time, and engagement with children and caregivers to help support safety, stability, and well-being.
Frequent in-state travel required – and this job will require mornings, evenings and weekends because flexibility to meet the needs of the family is a must.
This position requires flexibility to meet the needs of children and families, including frequent in-state travel and availability during mornings, evenings, and weekends as needed. Social Services Assistants must be able to lift 50 pounds, safely supervise and transport children of various ages, and support families through positive communication, professionalism, and dependable service delivery.
Preferred Qualifications:
Ability to work with all ages of children and adult clients including but limited to engagement on parenting and basic life skills, time management, strong communication and organization is preferred. Ability to work independently and collaborate with different community partners, agency staff and the families we serve.
The Department of Human Services is a place for people passionate about serving others and changing lives for the better. We care for Arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable Arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working at DHS. Plus, working for the State has great perks, including a pension, maternity leave, paid state holidays, and much more. At DHS, we take care of our employees so you can help care for others.
Position Information
Job Series: Social Services Programs - Career Path
Classification: Social Services Assistant
Class Code: SSP10P
Pay Grade: SGS02
Salary Range: $35,610 - $52,703
Job Summary
The Social Services Assistant provides supportive services to social workers, case managers, and clients. This role assists with administrative tasks, outreach efforts, and client referrals to ensure efficient and effective service delivery.
Primary Responsibilities
Assist in client intake and service referrals.
Provide basic counseling and resource navigation.
Maintain accurate records and case documentation.
Support community outreach and public education initiatives.
Coordinate scheduling and follow-ups for client services.
Knowledge and Skills
Strong organizational and administrative abilities.
Excellent customer service and communication skills.
Ability to handle sensitive information with confidentiality.
Minimum Qualifications
Minimum of six months of work experience in human services programs or public service. Required to have a background check and child/adult maltreatment registry check.
Licensure/Certifications
N/A
OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.
The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.
Related keywords
Social ServicesDCFSCase ManagementHuman ServicesPublic ServiceClient IntakeResource NavigationCommunity OutreachAdministrative SupportChild WelfareFamily SupportBackground CheckMaltreatment RegistryTransportationDocumentationState Government
The Arkansas Department of Corrections is committed to public safety and providing professional management solutions and evidence-based rehabilitative initiatives for offenders.
Offices: 6814 Princeton Pike, Pine Bluff, AR 71602, US
The Arkansas Department of Corrections is committed to public safety and providing professional management solutions and evidence-based rehabilitative initiatives for offenders.
Offices: 6814 Princeton Pike, Pine Bluff, AR 71602, US