Fort Worth, Texas, United States · Hybrid
MUST LIVE IN THE DALLAS/FORT WORTH AREA FOR IN PERSON TRAINING & MEETINGS!! If your true calling is to make other people's day, we want to hear from you! Every single day we come ready to fight the good fight against imp…
Skills: Customer Service, Dispatching, Multi-tasking, Typing, Verbal Communication
Fort Worth, Texas, United States • Hybrid
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Act as a virtual extension of HVAC and plumbing clients by handling high-volume inbound calls and booking repair appointments. Responsibilities include confirming appointments, following up on job history, and communicating with internal teams and customers.
Requires a minimum of 2 years of customer service experience and a typing speed of at least 40 WPM. Candidates must reside in the DFW area and possess specific home office hardware, including a Windows/Mac desktop with a second monitor and high-speed internet.
MUST LIVE IN THE DALLAS/FORT WORTH AREA FOR IN PERSON TRAINING & MEETINGS!!
If your true calling is to make other people's day, we want to hear from you! Every single day we come ready to fight the good fight against impersonal service and automated voice systems. We embrace the charge to help our small business customers grow their business & ultimately make the world a better place!
What is a Virtual CSR Dispatcher?
Our team of virtual CSR's work from our remotely from home & headquarters in Fort Worth, Texas (Clearfork Area). Our technology enables us to be a virtual extension of our clients' teams and make a direct impact on their business each and every day. If you're a speedy typer & can multi-task like a rock star, then read on.
As a Virtual CSR with Annie Admin, you will take our client's relationships further with their clients by providing spectacular first impressions over the phone, answering inbound calls from homeowners across America that are looking to book repair appointments with their local repair companies. If you have a true can do attitude and believe that anything is possible with the right amount of effort than this role is for you. Be prepared to handle a high volume of incoming calls, make outbound calls to confirm appointments, follow up on previous job history and communicate with clients, internal team members using various software.
Your Work DNA
Your Experience / Lifestyle
TECH REQUIREMENTS:
Hourly
Working Conditions
This is a coverage position that requires you to work a fixed and dependable shift Monday - Saturday. It requires the ability to sit/stand at a computer for extended periods of time. It requires the ability to interact with a diverse population by phone, or computer. This position may travel between team locations/offices for meetings, training, company retreats or other off-site events.
Annie Admin is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other status protected by federal, state, or local laws. We support and encourage diversity!
Changing the way small business owners hire their administrative support staff. The virtual yet local assistants.
Specializing in providing cost effective business support services to small business owners across America.
Offices: 124 S Main Street, Suite 216, Keller, Texas 76248, US
Changing the way small business owners hire their administrative support staff. The virtual yet local assistants.
Specializing in providing cost effective business support services to small business owners across America.
Offices: 124 S Main Street, Suite 216, Keller, Texas 76248, US
