Denver, Colorado, United States · On-site
Job Description: The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from a…
Skills: Customer Service, Data Entry, Cargo Handling, Communication Skills, Stress Management
New York, New York, United States · On-site
Job Description: Do you have a passion for safety and security in a dynamic and fast-paced environment? As a Screener at Alliance Ground International (AGI), you will play a vital role in ensuring export cargo is screene…
Skills: TSA Regulations, Cargo Screening, X-ray Machine Operation, Explosives Trace Detection, Physical Search
New York, New York, United States · On-site
Job Description: Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As an Aircraft Security Supervisor, you will be responsible for a wide range of functions to maintain positive…
Skills: Security Supervision, Personnel Scheduling, Incident Reporting, Cargo Security, Communication Skills
Boston, Massachusetts, United States · On-site
Job Description: Job Description: Material Handlers will be required to lift, sort, scan, load/unload USPS mail containers and Airline cans. They work their assigned schedules, including weekends and holidays, as schedul…
Skills: Material Handling, Safety Compliance, Lifting, Sorting, Scanning
Miami, Florida, United States · On-site
Job Description: Job Summary The GSE Electrical & Hydraulic Mechanic is responsible for the maintenance, repair, and overall upkeep of our ground support equipment (GSE), with a strong emphasis on electrical and hydrauli…
Skills: Electrical Systems Diagnostics, Hydraulic Systems Repair, Preventative Maintenance, Troubleshooting, Technical Documentation
Chicago, Illinois, United States · On-site
$30/hr–$36/hr
Job Description: Job Title: Ground Support Equipment (GSE) Supervisor – Forklift Mechanics Company: Alliance Ground International (AGI) Location: ORD Job Overview: Alliance Ground International (AGI) is looking for an ex…
Skills: Forklift Maintenance, Team Leadership, Mechanical Systems, Hydraulic Systems, Electrical Systems
Miami, Florida, United States · On-site
Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? The Environmental Manager is responsible for supporting environmental compliance programs across company operations, with a foc…
Skills: Environmental Compliance, Permitting, Stormwater Pollution Prevention Plans, Waste Management, Regulatory Reporting
Palm Springs, California, United States · On-site
Job Description: Alliance Ground International (AGI) is one of the largest independently owned ground handling company providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to ove…
Skills: Ground Handling Management, People Management, Conflict Resolution, Microsoft Office, Regulatory Compliance
Phoenix, Arizona, United States · On-site
Job Description: Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a General Manager, you will be responsible for overseeing the operations of all departments within your station. Yo…
Skills: Aviation Management, Budget Management, Ground Handling, Customer Service, Staff Leadership
Calgary, Alberta, Canada · On-site
Job Description: Job Description: From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the ri…
Skills: Customer Service, Communication Skills, Computer Literacy, Critical Thinking, Basic Math
Los Angeles, California, United States · On-site
$34/hr–$36/hr
Job Description: Job Description: Office Supervisors are responsible for leading the Cargo Office team to ensure cargo handling procedures and shipping logistics are carried out according to company and airline standards…
Skills: Leadership, Communication, Microsoft Office, Basic Math, Problem-solving
Arlington, Virginia, United States · On-site
Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? Position Overview: The Ground Ramp Lead oversees daily ramp operations, ensuring the efficient and safe handling of aircraft on…
Skills: Leadership, Communication, Problem-solving, Team Management, Ramp Operations
Arlington, Virginia, United States · On-site
Job Description: Job Description: From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the ri…
Skills: Customer Service, Ticketing, Baggage Handling, Communication Skills, Computer Literacy
Portland, Oregon, United States · On-site
Job Description: Job Description: Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will be essential in ensuring that flights run on time by providing efficient gr…
Skills: Aircraft Ground Handling, Heavy Equipment Operation, Communication Skills, Basic Math, Computer Literacy
Detroit, Michigan, United States · On-site
Job Description: Do you enjoy working outdoors in a fast-paced, safety-obsessed aviation environment? As a Ramp Agent, you will play an important role in ensuring that flights run on time by providing efficient ground su…
Skills: Aircraft Ground Handling, Baggage Handling, Heavy Equipment Operation, Safety Compliance, Aircraft Cleaning
San Diego, California, United States · On-site
$17/hr–$22/hr
Job Description: A material handler performs various manual distribution functions. A material handler is responsible for storing, moving and handling hazardous or non-hazardous materials. Working as a material handler d…
Skills: Material Handling, Hazardous Materials Handling, Heavy Equipment Operation, Packing, Waste Disposal
Chicago, Illinois, United States · On-site
Job Description: Do you enjoy working in a fast-paced, safety-obsessed aviation environment? As a Warehouse Agent, you will be essential in ensuring that flights run on time by providing efficient ground support services…
Skills: Forklift Operation, Cargo Handling, Inventory Management, Communication Skills, Basic Math
Orlando, Florida, United States · On-site
Job Description: Job Description: From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you’ll ensure our traveling customers are kept well-informed and are in the right place at the ri…
Skills: Customer Service, Ticketing, Baggage Handling, Communication Skills, Computer Literacy
Austin, Texas, United States · On-site
Job Description: Job Description: Office Supervisors are responsible for leading the Cargo Office team to ensure cargo handling procedures and shipping logistics are carried out according to company and airline standards…
Skills: Leadership, Communication, Microsoft Office, Basic Math, Problem-solving
Austin, Texas, United States · On-site
Job Description: Job Description: Office Agents are responsible for helping customers during the shipping process by coordinating shipping details, completing compliance documentation, and providing customer service. All…
Skills: Customer Service, Compliance Documentation, Dangerous Goods Handling, Data Entry, Microsoft Office
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The Office Agent is responsible for counter customer services, handling international cargo documents, and ensuring compliance with TSA, FAA, and other regulations. They also manage the acceptance and release of cargo, collect charges, and prepare freight transfer manifests.
A high school diploma or GED is required, along with a year of previous cargo agent experience preferred. Candidates must have intermediate computer skills, excellent communication abilities, and the capacity to lift 50-70 lbs.
The work of an Office Agent includes but is not limited to counter customer services, computer data entry, international cargo documents handling, retrieve import / deliver export documents to and from aircraft, acceptance of cargo in accordance with applicable TSA, FAA, Government and Air Carrier rules and regulations, releases import international freight upon review of CBP clearances and authorizations, collects air freight charges, prepare freight transfer manifests, handles phone calls in a professional and courteous manner, accepts dangerous goods in accordance to FAA Regulations and the IATA DGR, etc.
Knowledge, Skill and Abilities
• Intermediate computer skills with working knowledge of Microsoft Office programs.
• Excellent English verbal and written communication skills.
• Must be able to handle stress in a fast-paced environment and ensure deadlines are met.
• Ability to concentrate on detail.
• Ability to lift 50-70 lbs.
• Adhere to safety practices and programs.
• Ability to multitask.
Education and Experience
• High School Diploma or GED required.
• 1 year of previous Cargo Agent experience is preferred
• Valid US driver’s license.
• Successful completion of required airport badging process and pre-employment drug screen is required.
Schedule of Hours
As an airline services provider, Alliance Ground International requires its employees to be able to work flexible schedules which may be adjusted to meet operational demands such as flight delays, cancellations, adhocs, etc., Strict adherence to company attendance policies are expected and enforced.
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.
We are #TheAirportPeople
AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.
Offices: 9130 S. Dadeland Blvd, Suite 1801, Miami, Florida 33156, US · 836 Patton Drive, Chicago, IL 60666, US · Cargo Center 77 Eastern Road, JFK Intl Airport, Jamaica, NY 11430, US · 1651 NW 68th Ave, Building 706, Suite 206, Miami, Florida 33126, US · 5761 W Imperial Hwy, Los Angeles, California 90045, US
We are #TheAirportPeople
AGI is one of the fastest growing, US-owned, ground handling companies in North America, providing ground, cargo, mail handling, and security services. Founded in 1987, AGI is headquartered in Miami and has more than 12,000 employees spread across 62 airports in the United States and Canada. AGI's portfolio of services includes air cargo, aircraft ground handling, e-commerce, passenger service, and security services. AGI is owned by Audax Croup and Greenbriar Equity Croup, LLC.
Offices: 9130 S. Dadeland Blvd, Suite 1801, Miami, Florida 33156, US · 836 Patton Drive, Chicago, IL 60666, US · Cargo Center 77 Eastern Road, JFK Intl Airport, Jamaica, NY 11430, US · 1651 NW 68th Ave, Building 706, Suite 206, Miami, Florida 33126, US · 5761 W Imperial Hwy, Los Angeles, California 90045, US
