Edmonton, Alberta, Canada · On-site
How will you CONTRIBUTE and GROW? The CEC rep main responsibility is to provide an excellent customer experience to the customers according to Air Liquide Canada’s 3C’s of Customer Service and work as a team member in th…
Skills: Customer Experience, Order Processing, Up-selling, Cross-selling, Logistics Coordination
Bagneux, Grand Est, France · On-site
Descriptif de l'entité et de l'activité Avec près de 16 500 collaborateurs, une présence dans 35 pays, un chiffre d’affaires de plus de 3,5 milliards d’euros, Air Liquide Healthcare, la branche Santé du Groupe Air Liquid…
Skills: Human Resources, Policy Review, Operational Support, Training Coordination, Documentation
Apodaca, Nuevo León, Mexico · On-site
How will you CONTRIBUTE and GROW? Asegurar y dar soporte a la disponibilidad y la gestión sostenible de los inventarios de refacciones y consumibles para las operaciones de Packaged Gases (PG) y Bulk. Tu contribución apo…
Skills: Inventory Control, Warehouse Management, Replenishment Management, Purchase Requisitions, 5S Methodology
Petaling Jaya, Selangor, Malaysia · Hybrid
ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive …
Skills: Oracle, Master Data Management, Procure To Pay, Variance Analysis, Cost Monitoring
Trezzano Rosa, Lombardy, Italy · On-site
VitalAire Italia S.p.A, a company of the Air Liquide Group, was founded in Italy in 1986 and constitutes the first international reality able to ensure the delivery of long-term complex therapies at the patient's home. T…
Skills: Sales Management, Customer Needs Analysis, Product Promotion, Client Acquisition, Healthcare Sales
Dallas, Texas, United States · On-site
$85k–$90k/yr
R10092060 Chemist II (Open) Location: Dallas, TX - 13546 N Central Exp - Chemical Center - Laboratory & analysis - DCC Balazs Air Liquide Electronics innovative electronic materials respond to increasingly challenging cu…
Skills: Analytical Chemistry, Laboratory Operations, Chemical Handling, Data Trending, SOP Writing
Nantes, Pays de la Loire, France · On-site
Descriptif de l'entité et de l'activité Activité Santé du Groupe, Air Liquide Healthcare s'engage aux côtés des patients, des professionnels de santé et des hôpitaux pour rendre le système de santé efficace et vertueux p…
Skills: Patient Care, Medical Device Installation, Patient Training, LPPR Regulations, GDPR Compliance
Petite-Forêt, Hauts-de-France, France · On-site
Descriptif de l'entité et de l'activité Activité Santé du Groupe, Air Liquide Healthcare s'engage aux côtés des patients, des professionnels de santé et des hôpitaux pour rendre le système de santé efficace et vertueux p…
Skills: Patient Care, Medical Device Installation, Patient Education, LPPR Regulations, GDPR Compliance
Mississauga, Ontario, Canada · On-site
R10093767 Summer student-Supply Chain Admin (Open) Location: Mississauga, ON - Creditview Rd (VA HO) - Support functions At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on…
Skills: SOP Creation, Process Mapping, Document Control, Google Workspace, Visio
Agrate, Piedmont, Italy · On-site
Oxygen, nitrogen, hydrogen, and many other essential small molecules are the invisible pillars of our world and our lives. They have been at the core of the Group’s activities since its creation in 1902. A world leader i…
Skills: SAP, Wise, Google Workspace, English Proficiency, Technical Documentation
Mississauga, Ontario, Canada · On-site
R10093414 Summer student-warehouse associate (Open) Location: Mississauga, ON (VA HO) - Warehouse At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help tran…
Skills: Shipping, Picking, Receiving, Inventory Management, ERP Systems
Les Mureaux, Ile-de-France, France · On-site
Air Liquide Advanced Technologies provides efficient solutions for our customers in the space, scientific research and new energies (hydrogen and biogas) sectors, in the field of high and advanced technologies. It also p…
Skills: SolidWorks, Technical Drawing, Tooling Design, 3D Printing, Industrialization
Illkirch-Graffenstaden, Grand Est, France · On-site
Descriptif de l'entité et de l'activité Activité Santé du Groupe, Air Liquide Healthcare s'engage aux côtés des patients, des professionnels de santé et des hôpitaux pour rendre le système de santé efficace et vertueux p…
Skills: Patient Care, Medical Device Installation, Patient Education, Clinical Monitoring, Medical Device Maintenance
Grenoble, Auvergne-Rhône-Alpes, France · On-site
Descriptif de l'entité et de l'activité Activité Santé du Groupe, Air Liquide Healthcare s'engage aux côtés des patients, des professionnels de santé et des hôpitaux pour rendre le système de santé efficace et vertueux p…
Skills: Medical Device Installation, Technical Maintenance, Patient Training, Interpersonal Skills, Organization
Saint-Priest, Auvergne-Rhône-Alpes, France · On-site
We are everywhere in your daily life and you don’t see it ! With our entity Air Liquide France Industrie, we participate of our customer's innovative development applications : the bubbles of your soda, the chip of your …
Skills: Liquid Supply Chain, Transport Logistics, Regulatory Compliance, Stakeholder Management, Data Analysis
Alexandria, Alexandria, Egypt · On-site
How will you CONTRIBUTE and GROW? The Shift Lead will supervise the operations of the unit by organizing the activity/workflow of the plant and making the interface with other teams (Industrial / Maintenance, SIO Center,…
Skills: Electrical Maintenance, Instrumentation, Automation, Troubleshooting, P&ID Reading
Dunkirk, Hauts-de-France, France · On-site
We are everywhere in your daily life and you don’t see it ! With our entity Air Liquide France Industrie, we participate of our customer's innovative development applications : the bubbles of your soda, the chip of your …
Skills: Pressure Equipment Regulation, Industrial Inspection, Maintenance Planning, CMMS, Project Management
Petite-Forêt, Hauts-de-France, France · On-site
Descriptif de l'entité et de l'activité Activité Santé du Groupe, Air Liquide Healthcare s'engage aux côtés des patients, des professionnels de santé et des hôpitaux pour rendre le système de santé efficace et vertueux p…
Skills: Medical Device Maintenance, Disinfection Protocols, Sterilization, Quality Control, Troubleshooting
Shanghai, Shanghai, China · On-site
液化空气集团早在1916年就进入中国，70年代开始向中国提供空分设备，经过多年的稳步发展，目前在中国设有近120家工厂，遍布40多个城市，拥有约5000名员工。集团在华主要经营范围包括工业及医用气体的运营，家庭健康服务，工程与制造业务，以及全球市场与技术和上海创新园从事的创新业务。公司业务已覆盖中国主要的沿海工业区域，并继续向中部、南部和西部地区拓展。 液化空气通过创造卓越绩效和履行责任追求盈利性增长和长期可持续发展，并保持在中国的行业…
Skills: Process Management, Customer Care Management, Lean Six Sigma, BPM, Design Thinking
Newport, Delaware, United States · On-site
R10094148 Chemical Operator - Rotating (Open) Location: Newport, DE (MEDAL) - Manufacturing - Production Air Liquide Global E&C Solutions is a technology partner of choice for the design, engineering and construction of …
Skills: Chemical Process Operation, Hazardous Material Handling, Solvent Extraction, C1D1 and C1D2 Environments, Batch Manufacturing
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The representative is responsible for managing customer inquiries, processing orders, and providing technical support to ensure an excellent customer experience. They also proactively drive sales through up-selling and coordinate logistics to ensure timely delivery of products.
Candidates must have a post-secondary diploma in Marketing, Sales, or a related field and 2 to 5 years of call center experience. Proficiency in English and French, along with knowledge of welding processes and various software systems like CRM and ERP, is required.
Recruiter: Sophia Harris | [email protected] | (656) 263-5716 (Call/Text)
1. Ensures excellent customer experience: Receives and processes customer orders directed to the CEC (phone, emails, fax, in, fax, myairliquide.ca etc). Listens actively to customers to answer all their inquiries (e.g. pricing, stock availability, order follow-up, RMA creation, technical advice etc.) in order to satisfy their needs. Performs contract review with customers. Records customer contact information (email, phone). Works with sales, logistics & supply chain and the administration team to satisfy ever-evolving customer needs. When applicable, processes equipment rental and repair requests. Perform simple quotes for customers and help the customer on any simple technical inquiries questions they might have.
2. Is proactive in sales: Provides support to the local account executives for back-office activities. Proposes alternate (up-sell or substitution), complementary or new (cross-sell) products and evaluates new applications or opportunities in order to foster deep customer satisfaction and ensure sustainable success. Leverages sales promotions (national, regional or store) to nurture sales. Supports the portfolio’s nurturing of house accounts, new customers and sales to these customers.
3. Coordinates logistics: Identifies and sells to the customer the shipping method (and ship from) that allows meeting customer requirements. Drives a meaningful commitment to commitments made to customers and ensures timely delivery. When applicable: Tracks pending/unbilled shipping orders in the system. Processes and confirms shipping orders. Communicates with logistics/dispatch for adequate replenishment of cylinders. Records incoming shipments and run back-order reports.
4. Continuous Improvement of Process: Works with the team and multifunctional teams to continuously improve work processes. Follow processes and procedures. Identifies the causes of problems and proposes corrective measures.
- Education: Post-secondary diploma (College or University) in Marketing, Sales or a related field
- Specialized knowledge: Ring Central, Computer systems, Google Suites, ERP, CRM
- Skills: good written and oral communication in French and English; has working knowledge of welding processes and/or products.
- Experience: 2 to 5 years of experience in a call center environment
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Oxygen, nitrogen, hydrogen, and many other essential small molecules are the invisible pillars of our world and our lives. They have been at the core of the Group’s activities since its creation in 1902. A world leader in gases, technologies and services for industry and healthcare, Air Liquide acts as the backbone of numerous economic sectors, serving 4.3 million customers and patients across 59 countries with approximately 65,000 employees. With revenues close to 27 billion euros in 2025, Air Liquide combines strong performance and useful growth. The Group is a leader with a diversified, resilient business model and a strong local footprint across the globe. Through deep engineering expertise and technological innovation, Air Liquide provides scalable solutions that enhance industrial efficiency, accelerate decarbonization, and strengthen value chains. Strategically exposed to growth markets and megatrends, the Group accompanies major industrial and societal transformations to create long term added value and build a sustainable future. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good, and Dow Jones Best-in-Class Europe Index indexes.
Offices: 75 quai d'Orsay, Paris, 75007, FR · 28 Rue d'Arcueil, Gentilly, 94250, FR · 1250 Boulevard Rene-Levesque O, Montreal, QC H3B 5E6, CA · RUdonk 6B, Breda, North Brabant 4824 AJ, NL · 芝浦3-4-1, 港区, 東京都 108-8509, JP
Oxygen, nitrogen, hydrogen, and many other essential small molecules are the invisible pillars of our world and our lives. They have been at the core of the Group’s activities since its creation in 1902. A world leader in gases, technologies and services for industry and healthcare, Air Liquide acts as the backbone of numerous economic sectors, serving 4.3 million customers and patients across 59 countries with approximately 65,000 employees. With revenues close to 27 billion euros in 2025, Air Liquide combines strong performance and useful growth. The Group is a leader with a diversified, resilient business model and a strong local footprint across the globe. Through deep engineering expertise and technological innovation, Air Liquide provides scalable solutions that enhance industrial efficiency, accelerate decarbonization, and strengthen value chains. Strategically exposed to growth markets and megatrends, the Group accompanies major industrial and societal transformations to create long term added value and build a sustainable future. Air Liquide is listed on the Euronext Paris stock exchange (compartment A) and belongs to the CAC 40, CAC 40 ESG, EURO STOXX 50, FTSE4Good, and Dow Jones Best-in-Class Europe Index indexes.
Offices: 75 quai d'Orsay, Paris, 75007, FR · 28 Rue d'Arcueil, Gentilly, 94250, FR · 1250 Boulevard Rene-Levesque O, Montreal, QC H3B 5E6, CA · RUdonk 6B, Breda, North Brabant 4824 AJ, NL · 芝浦3-4-1, 港区, 東京都 108-8509, JP
