Kennesaw, Georgia, United States · Hybrid
R10096983 Customer Experience Data Specialist (Open) Location: Kennesaw, GA (SAF) - Management - South BSC How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that …
Skills: Data analysis, Business intelligence, Power BI, Tableau, CRM
Grand Prairie, Texas, United States · On-site
R10096739 Production Operator I (Loader) (Open) Location: Grand Prairie, TX - Filling industrial How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces t…
Skills: Forklift operation, Material handling, Loading and unloading, Inventory segregation, Safety compliance
Richmond, Indiana, United States · Hybrid
R10096554 Account Manager (Open) Location: Richmond, IN - N.W. 11th - Retail shop How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of…
Skills: Sales planning, Consultative sales, Customer relationship management, Sales proposals, Market analysis
Odessa, Texas, United States · On-site
R10097266 Technician - Level II (Open) Location: Odessa, TX (RDA) - Welding equipment rental How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique persp…
Skills: Welding equipment repair, Equipment maintenance, Testing and calibration, Preventative maintenance, Parts ordering
Los Angeles, California, United States · On-site
$75k–$85k/yr
R10097137 Outside Sales Associate (Open) Location: Los Angeles, CA (RDA) - Welding equipment rental How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the uniqu…
Skills: Sales, Welding equipment, Power generation, Weld automation, Customer relationship management
Anchorage, Alaska, United States · On-site
R10096754 Production Operator 1 (Open) Location: Anchorage, AK - Arctic Spur - Filling industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique …
Skills: Forklift Operation, Cylinder Handling, Safety Compliance, Loading And Unloading, Inventory Organization
La Porte, Texas, United States · On-site
R10097569 Production Associate (Cylinder Loader/Sorter) (Open) Location: La Porte, TX - Miller Cut-Off Rd - Filling industrial How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclu…
Skills: Cylinder Handling, Forklift Operation, Pallet Jack Operation, Inventory Verification, Shipment Preparation
King of Prussia, Pennsylvania, United States · On-site
R10094419 Counter Sales Associate (Open) Location: King of Prussia, PA - Retail shop How will you CONTRIBUTE and GROW? At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity…
Skills: Retail Sales, Customer Service, Inventory Management, Warehouse Support, Cylinder Handling
Horsham, Pennsylvania, United States · On-site
R10097008 Bulk Project Engineer (Open) Location: Horsham, PA (Regional Office) - ManagementPhiladelphia, PA (Store) - Retail shop How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive wor…
Skills: Bulk System Design, Cryogenic Systems, P&ID Development, Project Coordination, Technical Support
San Jose, California, United States · On-site
R10097159 Production Operator / Filler IV (Open) Location: San Jose, CA - Hobson - Filling industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the uni…
Skills: Gas Cylinder Filling, Forklift Operation, Hazardous Materials Handling, Quality Control, Safety Compliance
Waukesha, Wisconsin, United States · On-site
R10097264 Plant Operator (Open) Location: Waukesha, WI - Acetylene production & filling How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectiv…
Skills: Plant Operation, Forklift Operation, Cylinder Handling, Safety Compliance, Inventory Management
Independence, Ohio, United States · Hybrid
R10069038 Collections Specialist (Evergreen) (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplac…
Skills: Collections, Accounts Receivable, Reconciliation, Problem Solving, Analytical Skills
Grandville, Michigan, United States · On-site
R10096751 Customer Service Representative (Open) Location: Grandville, MI - Retail shop How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectiv…
Skills: Customer Service, Inside Sales, Order Entry, Microsoft Office Suite, Problem Solving
Independence, Ohio, United States · Hybrid
$160k–$190k/yr
R10096047 Director, Remote Operations Control Center (Open) Location: Independence, OH - Rockside Woods Blvd - Management - AMG-Corp How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive …
Skills: Strategic Direction, Operational Oversight, Team Coaching, Change Management, Data-Driven Decision Making
Marinette, Wisconsin, United States · On-site
R10097256 Plant Operator (Cylinder Filler/Loader) (Open) Location: Marinette, WI - Filling industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the uni…
Skills: Cylinder Filling, Gas Mixture Calculation, Forklift Operation, Pallet Jack Operation, SAP
Cheyenne, Wyoming, United States · On-site
R10095937 Plant Operator (Open) Location: Cheyenne, WY - Filling industrial - Dry-ice How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives…
Skills: Loading and Packaging, Quality Assurance, Equipment Operation, Forklift Operation, Pallet Jack Operation
Hingham, Massachusetts, United States · On-site
R10097206 Production Associate (Cylinder Loader) (Open) Location: Hingham, MA Plant - Filling industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the …
Skills: Cylinder Loading, Forklift Operation, Pallet Jack Operation, Hazardous Materials Handling, Safety Compliance
Bromma, Skåne County, Sweden · On-site
Nordic Infucare started its journey as an entrepreneurial company with a focus on doing things differently. The business was established to offer specialized treatments for people living with chronic diseases, with the g…
Skills: Technical Support, Claim Handling, CRM Proficiency, Multilingual Communication, Troubleshooting
Goldsboro, North Carolina, United States · On-site
R10096944 Plant Operator (Open) Location: Goldsboro, NC - Hinnant - Filling industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspective…
Skills: Plant Operations, Industrial Maintenance, Forklift Operation, Cylinder Filling, Equipment Inspection
Painesville, Ohio, United States · On-site
$60k–$65k/yr
R10096467 Production Supervisor (Open) Location: Painesville, OH - Filling Industrial How will you CONTRIBUTE and GROW? We are committed to building a diverse and inclusive workplace that embraces the unique perspectives…
Skills: Leadership, Distribution Management, Google Suite, Microsoft Office, Analytical Skills
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The specialist will gather and analyze customer interaction data to provide actionable insights that improve satisfaction and operational efficiency. They will also support business services center operations by managing account profiles and processing financial adjustments.
Candidates must have at least 2 years of experience in data analysis or business intelligence, with hands-on proficiency in Power BI. Strong analytical, communication, and organizational skills are required, along with experience in CRM or ERP systems.
Location:
Kennesaw, GA (SAF) - Management - South BSCWe are looking for you !
Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
Support for Parents: We offer up to 14-week paid child birth benefits to support growing families.
Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time.
Early Access: Your benefits start after just 30 days of employment.
The Customer Experience Data Specialist improves customer satisfaction and operational efficiency by gathering and analyzing customer interaction data to deliver actionable insights, while also supporting business services center (BSC) operations.
Kennesaw, GA
On-site requirement: First 90 days on-site for onboarding; transitioning to a hybrid schedule (Monday–Wednesday on-site) thereafter.
Data Analysis & Visualization: Collect, clean, and analyze datasets (CRM, surveys, call logs) and build dynamic dashboards using tools like Power BI or Tableau.
Insights & Strategy: Spot trends and root causes of customer pain points, turning complex data into clear recommendations for cross-functional teams.
Setting Up Accounts: Onboard and maintain new customer/client account profiles within internal business systems (ERP/CRM).
Financial Adjustments: Process and manage credit memos and write-offs in alignment with financial policies.
Collaboration & Governance: Partner with Marketing, Sales, Operations, and IT on strategy while ensuring data accuracy, integrity, and privacy compliance.
2+ years of experience in data analysis, business intelligence, or a similar role, preferably within a customer experience context.
Hands-on experience with Power BI for building dynamic reports and dashboards.
Excellent analytical and problem-solving skills with a keen attention to detail.
Ability to communicate complex data insights effectively to non-technical audiences.
Experience with ERP/CRM systems (such as SAP).
Familiarity with qualitative data analysis techniques.
Strong project management and organizational skills.
We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees.
Additionally, we offer our eligible employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for eligible employees’ dependents, and an Airgas Scholarship Program for dependent children.
Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you’ll find a welcoming workplace where you’re valued for who you are and where you can fill your potential while growing a fulfilling career — whatever path you choose.
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
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Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Dedicated to improving the performance of its more than 1 million customers, Airgas safely and reliably provides products, services and expertise through its more than 18,500 associates, over 1,100 locations (including branches, fill plants, and production sites), robust e-Business platform, and Airgas Total Access® telesales channel. Airgas is committed to providing equal employment opportunities for all qualified applicants and associates without regard to the following legally protected characteristics: race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, uniformed service member status, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, age, ancestry, genetic information (including characteristics and testing) or any other characteristic protected under federal, state or local law. EEO AA M/F/Disability/Veteran
Offices: 259 N. Radnor-Chester Road, Suite 100, Radnor, Pennsylvania 19087, US
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Dedicated to improving the performance of its more than 1 million customers, Airgas safely and reliably provides products, services and expertise through its more than 18,500 associates, over 1,100 locations (including branches, fill plants, and production sites), robust e-Business platform, and Airgas Total Access® telesales channel. Airgas is committed to providing equal employment opportunities for all qualified applicants and associates without regard to the following legally protected characteristics: race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status, uniformed service member status, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, age, ancestry, genetic information (including characteristics and testing) or any other characteristic protected under federal, state or local law. EEO AA M/F/Disability/Veteran
Offices: 259 N. Radnor-Chester Road, Suite 100, Radnor, Pennsylvania 19087, US
