Jeddah, Makkah Region, Saudi Arabia · On-site
Company Description Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standa…
Skills: Customer Service, Food & Beverage Management, Staff Scheduling, Inventory Management, POS Systems
Barcelona, Catalonia, Spain · On-site
Company Description The Hoxton Poblenou in the city of Barcelona is our 11th Hoxton. The hotel boasts 240 bedrooms of different sizes, a large restaurant Four Corners with The Slice shop and La Bodega, a rooftop pool and…
Skills: Public Relations, Brand Management, Communications Strategy, Partnership Development, Social Media Management
Cernay-la-Ville, Ile-de-France, France · On-site
Description de l'entreprise Paris Society réinvente l’hôtellerie en s’installant dans le monument iconique, l’Abbaye des Vaux-de-Cernay, devenu un des plus beaux hôtels de campagne en France. Ancien monastère cistercien …
Skills: Event Management, Luxury Hospitality, Client Relationship Management, Opera Cloud, Delphi
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Banquet Setup, Customer Service, Event Organization, Food and Beverage Service, Teamwork
Roissy-en-France, Ile-de-France, France · On-site
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Building Maintenance, Lighting Replacement, Painting, Plumbing, Locksmithing
Municipality of Jasper, Alberta, Canada · On-site
Company Description Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtak…
Skills: Kayaking, Canoeing, Biking, Hiking, Childcare
Mont-Tremblant, Quebec, Canada · On-site
Description de l'entreprise Au cœur des Laurentides, notre hôtel propose une expérience professionnelle unique où excellence et qualité de vie ne font qu'un. Nous croyons fermement que le succès de notre établissement re…
Skills: Organization, Teamwork, Hygiene Standards, Safety Compliance, Waste Management
Mont-Tremblant, Quebec, Canada · On-site
$73k–$75k/yr
Description de l'entreprise Au cœur des Laurentides, notre hôtel propose une expérience professionnelle unique où excellence et qualité de vie ne font qu'un. Nous croyons fermement que le succès de notre établissement re…
Skills: Culinary Skills, Staff Supervision, Menu Planning, Hygiene and Safety Standards, Team Leadership
Municipality of Jasper, Alberta, Canada · On-site
Company Description Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtak…
Skills: Housekeeping, Janitorial Services, Communication, Organization, Problem Solving
Lisle, Nouvelle-Aquitaine, France · On-site
Description de l'entreprise L'Hôtel 5 étoiles « L’Isle de Leos MGallery Hotel Collection Wellness & Spa » est situé au cœur du centre historique et touristique de l’Isle-sur-la-Sorgue, une ville touristique de 30 000 hab…
Skills: Pastry Production, Dessert Creation, HACCP Standards, Inventory Management, Teamwork
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Guest Relations, Upselling, Diplomacy, Inventory Management, French Fluency
Quarteira, Portugal · On-site
Company Description The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort & Spa will be fully rebranded as a Fairmont …
Skills: HVAC Maintenance, Plumbing, Electrical Repair, Building Management Systems (BMS), Preventative Maintenance
Paris, Ile-de-France, France · On-site
Description de l'entreprise Hôtel des Années Folles construit en 1928, rendez-vous des artistes et écrivains, des gentlemen et des aventuriers, Le Royal Monceau – Raffles Paris incarne depuis toujours ce je-ne-sais-quoi …
Skills: Guest Relations, Customer Satisfaction, VIP Management, Interdepartmental Coordination, Complaint Handling
Isla Mujeres, Quintana Roo, Mexico · On-site
Company Description We are looking for a Marketing Manager to join our amazing team at SLS Playa Mujeres Cancún, All-Inclusive Collection. Ennismore, together with its luxury brand SLS, is bringing an extraordinary all-i…
Skills: Marketing Strategy, Brand Management, Digital Marketing, Social Media Strategy, Public Relations
Cádiz, Andalusia, Spain · On-site
Company Description Fairmont La Hacienda offer guests one of the most exclusive resorts in southern Spain. Situated on the San Roque coast, in a unique and privileged enclave near Sotogrande, it features a luxurious 5-st…
Skills: Luxury Hotel Operations, Owner Relationship Management, Operational Coordination, English Proficiency, Spanish Proficiency
Istanbul, Istanbul, Turkey · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Guest Services, Reservation Management, Professional Communication, English Proficiency, Cash Handling
Clichy, Ile-de-France, France · On-site
Description de l'entreprise Bienvenue dans l’univers TRIBE « More for Less! » – où le style rencontre le fond pour les aventuriers modernes et les amoureux du design d’aujourd’hui. Pour ceux qui recherchent bien plus qu’…
Skills: F&B Management, Leadership, Customer Experience, Budget Optimization, Staff Recruitment
Paris, Ile-de-France, France · On-site
Description de l'entreprise Raffles Hotels & Resorts est un groupe hôtelier international de luxe offrant des choix de destinations inspirantes. Chaque hôtel du groupe se distingue par sa propre personnalité et par le re…
Skills: Purchasing, Goods Reception, Order Preparation, Quality Management, Customer Service
Mont-Tremblant, Quebec, Canada · On-site
Company Description In the heart of the Laurentians, our hotel offers a unique professional experience where excellence and quality of life go hand in hand. We strongly believe that our success relies on fulfilled employ…
Skills: Financial Acumen, Strategic Decision-Making, Team Leadership, Customer Service Orientation, Luxury Standards
Barcelona, Catalonia, Spain · On-site
$25k–$26k/yr
Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona’s waterfront district of Port Forum. Here the hall…
Skills: Mixology, Beverage Preparation, Customer Service, Multitasking, Attention To Detail
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Oversees daily in-room dining operations to ensure high guest satisfaction through efficient service, order delivery, and menu knowledge. Acts as a liaison between guests, servers, and the kitchen while managing staffing and equipment inventory.
Requires previous supervisory experience in a 5-star food and beverage environment and proficiency in Microsoft Office. Candidates must possess excellent communication skills in English and knowledge of health and liquor regulations.
Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.
The Assistant In-Room Dining Manager oversees the operations and the in-room dining experience for all guests, and ensures guest satisfaction with service, order taking, delivery, as well as menu and beverage descriptions.
•Approach all encounters with guests and employees in a friendly, service oriented manner.
•Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations.
•Act as liaison between servers, guests, and kitchen.
•Oversee and assist daily operations (morning, evening, overnight), cleaning duties within corporate SOP format, and requisition of necessary supplies
•Oversee guest selection and ensure proper placement and distribution
•Responsible for Shift staffing and table dressing area
•Supervise tabletop presentation for meal service
•Floor presence during shift, greeting and interaction with guests
•Prepare shift schedules according to Hotel occupancy and special functions
•Handle and resolve constructive guest feedback
•Complete menu knowledge
•May assist in other F&B outlet when needed
•Maintain inventory of equipment, linen and other supplies
•Monitor and control POS system with regards to guest checks and hotel reports
•Assume additional responsibilities in Restaurant Manager's absence
•Other duties as required
Excellent customer service skills are required.
•Previous experience in an Assistant Food & Beverage Manager/Supervisory role preferably in a 5 star/diamond environment
•Clear & concise written and verbal communication skills in English are required.
•Must be proficient in Microsoft Office, namely Word and Excel.
•Must have excellent organizational, interpersonal and administrative skills and excellent attention to detail is required.
•Knowledge of food and beverage, preparation techniques, health department rules and regulations, liquor laws and regulations
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
