City of Brisbane, Queensland, Australia · On-site
Mantra Midtown graces the heart of Brisbane, perfectly positioned near the bustling business and financial hub on Eagle Street, as well as the universities, Convention and Exhibition centres. Offering a range of self-con…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multitasking, Time Management
Townsville, Queensland, Australia · On-site
Peppers Blue on Blue Resort situated on Magnetic Island located just 25 minutes by ferry from Townsville. The resort, overlooking the Coral Sea offers a range of guest rooms, suites, one, two and three bedroom apartments…
Skills: Kitchen Management, Food Cost Control, Labour Cost Management, Staff Training, Food Safety Standards
Australia · On-site
Located just outside of Canberra’s CBD, Mantra MacArthur Hotel presents a diverse array of accommodation to suit different guest preferences. These offerings include apartment-style studio rooms catering to busines…
Skills: Customer Service, Table Service, Beverage Expertise, Event Service, Coffee Crafting
Townsville, Queensland, Australia · On-site
Peppers Blue on Blue Resort situated on Magnetic Island located just 25 minutes by ferry from Townsville. The resort, overlooking the Coral Sea offers a range of guest rooms, suites, one, two and three bedroom apartments…
Skills: Kitchen Management, Food Cost Control, Labour Cost Management, Staff Training, Food Safety
City of Brisbane, Queensland, Australia · On-site
In the heart of Brisbane city centre, you will find Mantra on Queen. The property consists of self-contained apartment-style hotel rooms, one and two bedroom apartments. In your leisure time explore all that Brisbane and…
Skills: General Building Maintenance, Basic Carpentry, Basic Plumbing, Basic Electrical, Problem Solving
Box Hill North, Victoria, Australia · On-site
The Chen Melbourne – Art Series is located just 45 minutes northeast of Melbourne's CBD and walking distance from the Box Hill train station. A unique property where the walls adorned by abstract artist Zhong Chen&…
Skills: Customer Service, Collaboration, Multitasking, Organization, Time Management
Sydney, New South Wales, Australia · On-site
Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view. Perfectly positioned in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with postcard-worthy views of the Sydney…
Skills: Upscale Restaurant Service, Wine Knowledge, Upselling, Interpersonal Skills, Table Service
Sydney, New South Wales, Australia · On-site
Pullman Quay Grand Sydney Harbour, where your workplace is as iconic as the view. Perfectly positioned in Circular Quay, our hotel offers luxurious one- and two-bedroom apartments with postcard-worthy views of the Sydney…
Skills: Upscale Restaurant Service, Wine Knowledge, Upselling, Interpersonal Skills, Table Service
Townsville, Queensland, Australia · On-site
Peppers Blue on Blue Resort situated on Magnetic Island located just 25 minutes by ferry from Townsville. The resort, overlooking the Coral Sea offers a range of guest rooms, suites, one, two and three bedroom apartments…
Skills: Customer Service, Table Service, Beverage Expertise, Event Service, Coffee Crafting
Australia · On-site
Located just outside of Canberra’s CBD, Mantra MacArthur Hotel presents a diverse array of accommodation to suit different guest preferences. These offerings include apartment-style studio rooms catering to busines…
Skills: Customer Service, Table Service, Beverage Expertise, Event Service, Coffee Crafting
City of Brisbane, Queensland, Australia · On-site
In the heart of Brisbane city centre, you will find Mantra on Queen. The property consists of self-contained apartment-style hotel rooms, one and two bedroom apartments. In your leisure time explore all that Brisbane and…
Skills: General Building Maintenance, Basic Carpentry, Basic Plumbing, Basic Electrical, Problem Solving
Western Australia, Australia · On-site
Mantra Frangipani is set amongst tropical gardens and located a short distance from the picturesque white sands of Cable Beach in Broome. The property offers a range of self-contained one, two, and three bedroom apartmen…
Skills: General Building Maintenance, Basic Carpentry, Basic Plumbing, Basic Electrical, Problem Solving
Perth, Western Australia, Australia · On-site
Stretch your imagination at The Adnate Perth – Art Series, a captivating canvas amidst a vibrant scene, inspired by globally acclaimed Australian street artist Matt Adnate. Colourful and soulful, the 250-room hotel…
Skills: Night Audit, Accounting, Guest Relations, Problem Solving, Security Monitoring
Lake Tekapo, Canterbury, New Zealand · On-site
Overlooking scenic Lake Tekapo, in the heart of New Zealand's central South Island, is Peppers Bluewater Resort. The resort is comprised of one, two and three bedroom suites and villas set amongst the purest natural land…
Skills: Kitchen Management, Menu Innovation, Food Cost Management, Staff Supervision, Food Safety
Perth, Western Australia, Australia · On-site
Stretch your imagination at The Adnate Perth – Art Series, a captivating canvas amidst a vibrant scene, inspired by globally acclaimed Australian street artist Matt Adnate. Colourful and soulful, the 250-room hotel…
Skills: Night Audit, Accounting, Guest Relations, Problem Solving, Security Monitoring
Western Australia, Australia · On-site
Mantra Frangipani is set amongst tropical gardens and located a short distance from the picturesque white sands of Cable Beach in Broome. The property offers a range of self-contained one, two, and three bedroom apartmen…
Skills: General Building Maintenance, Basic Carpentry, Basic Plumbing, Basic Electrical, Problem Solving
Launceston, Tasmania, Australia · On-site
Peppers Silo Hotel is an inspiring $30 million redevelopment of the Kings Wharf grain silos in Launceston, Tasmania. The nine-storey hotel consists of 108 rooms, including 52 in the barrels of the former silos, and overl…
Skills: Customer Service, Table Service, Beverage Expertise, Event Service, Coffee Crafting
Lake Tekapo, Canterbury, New Zealand · On-site
$32/hr–$33/hr
Overlooking scenic Lake Tekapo, in the heart of New Zealand's central South Island, is Peppers Bluewater Resort. The resort is comprised of one, two and three bedroom suites and villas set amongst the purest natural land…
Skills: Kitchen Management, Menu Innovation, Food Cost Management, Staff Supervision, HACCP Compliance
Lake Tekapo, Canterbury, New Zealand · On-site
$32/hr–$33/hr
Overlooking scenic Lake Tekapo, in the heart of New Zealand's central South Island, is Peppers Bluewater Resort. The resort is comprised of one, two and three bedroom suites and villas set amongst the purest natural land…
Skills: Kitchen Management, Menu Innovation, Food Cost Management, Staff Supervision, HACCP Compliance
Lake Tekapo, Canterbury, New Zealand · On-site
$32/hr–$33/hr
Overlooking scenic Lake Tekapo, in the heart of New Zealand's central South Island, is Peppers Bluewater Resort. The resort is comprised of one, two and three bedroom suites and villas set amongst the purest natural land…
Skills: Kitchen Management, Menu Innovation, Food Cost Management, Staff Supervision, HACCP Compliance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the primary point of contact for guests from check-in to check-out to ensure a high-quality hospitality experience. Responsibilities include managing reservations, promoting hotel amenities, and providing local area recommendations.
Previous experience in hotel front desk operations is preferred. Candidates must be able to work a flexible schedule including nights, weekends, and public holidays.
Mantra Midtown graces the heart of Brisbane, perfectly positioned near the bustling business and financial hub on Eagle Street, as well as the universities, Convention and Exhibition centres. Offering a range of self-contained studios, one and two bedroom apartments, this property appeals to all guests. You’ll never run out of things to do on your days off. Hike to hidden waterfalls, savour culinary experiences at restaurants and rooftop bars or engage your senses in captivating art exhibitions and live theatre performances.
Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.
Primary Responsibilities
Skills and Experience
Accor Benefits
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
