Paris, Ile-de-France, France · On-site
Description de l'entreprise Orfea, qui sommes-nous ? Orfea est un acteur spécialisé dans l'hébergement hôtelier, dédié aux déplacements professionnels du personnel ferroviaire. Filiale des groupes SNCF et Accor, l'entrep…
Skills: Guest Relations, Computer Literacy, Check-in/Check-out Management, Phone Handling, Multitasking
Lisbon, Portugal · On-site
Descrição da empresa Quem somos - Hively Hospitality Fazemos parte da HIVELY HOSPITALITY. Com cerca de quinze marcas conhecidas, 80 estabelecimentos na França e na Europa e 60 profissões nos setores de hotelaria, restaur…
Skills: Customer Service, English Proficiency, Interpersonal Skills, Proactivity, Time Management
London, England, United Kingdom · On-site
Company Description At Sofitel London St James, we redefine luxury by treating a stay as more than just a temporary pause—it's an opportunity for guests to fall in love with a unique blend of refined luxury and playful i…
Skills: Fine Dining Service, Team Leadership, Staff Scheduling, P&L Management, Stock Control
City of Edinburgh, Scotland, United Kingdom · On-site
Company Description Salary: £34,374.6 Applicants with current right to work in the UK What is in it for you: ALL Heartist Card for Accor Hotels Worldwide (Discounts off stays, dinning, shopping and more)Up to 4 nights fr…
Skills: Team Leadership, Guest Experience Management, Conflict Resolution, Staff Mentoring, Opera Cloud PMS
Paris, Ile-de-France, France · On-site
Description de l'entreprise Situé à quelques pas des Champs-Elysées, le Sofitel Paris Arc de Triomphe allie la majesté de sa façade haussmannienne au raffinement de son design intérieur. Nos équipes ont à cœur de recevoi…
Skills: Customer Service, Event Coordination, Opera Software, Microsoft Office, English Fluency
Rennes, Brittany, France · On-site
Description de l'entreprise Fondé en 2008 par Serge Trigano et ses fils Jérémie et Benjamin (co-fondateur du Club Med), Mama Shelter est un créateur de lieux de vie et metteur en scène au quotidien ! Ce sont des lieux at…
Skills: Cleaning, Organization, Autonomy, Attention To Detail, Multitasking
Dallas, Texas, United States · On-site
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over fifty years, the Fair…
Skills: Room Set-up, Chemical Handling, Guest Relations, Cleaning Techniques, Equipment Maintenance
Quarteira, Portugal · On-site
Company Description Victoria Golf Resort & Spa Managed by Accor The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort …
Skills: Guest Service, Luggage Handling, Valet Parking, Multilingual Communication, LQA Standards
Dallas, Texas, United States · On-site
Company Description Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of flexible meeting space. For over 50 years, Fairmont Dallas h…
Skills: Bartending, Beverage Preparation, Customer Service, Cash Handling, Wine Knowledge
Lucé, Centre-Val de Loire, France · On-site
Description de l'entreprise Notre hôtel Ibis Chartres Ouest Lucé cherche sa nouvelle recrue pour la saison. Nous recherchons pour renforcé notre équipe d'un/une réceptionniste de nuit, 2 jours par semaine. Description du…
Skills: Guest Relations, Administrative Closing, Bar Service, Breakfast Preparation, Meeting Room Setup
Umluj, Tabuk, Saudi Arabia · On-site
Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, inc…
Skills: Guest Relations, Valet Services, Team Leadership, Experience Curation, Opera PMS
Avignon, Provence-Alpes-Côte d'Azur, France · On-site
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Customer Service, Table Service, Bar Service, Interpersonal Communication, Conflict Management
Paris, Ile-de-France, France · On-site
Description de l'entreprise Situé en plein cœur de Paris, entre les Champs Elysées et le Faubourg Saint Honoré, Le Sofitel Paris Arc de Triomphe est un havre de Paix qui allie la majesté de sa façade Haussmannienne à la …
Skills: Night Management, Luxury Hotel Operations, Guest Relations, Staff Supervision, Billing
Sydney, New South Wales, Australia · On-site
Situated within Chatswood's business and shopping district, just north of Sydney's CBD, you will find Mantra Chatswood. The property offers studio-style hotel rooms, as well as one and two bedroom apartments and a heated…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multitasking, Time Management
Sydney, New South Wales, Australia · On-site
Situated within Chatswood's business and shopping district, just north of Sydney's CBD, you will find Mantra Chatswood. The property offers studio-style hotel rooms, as well as one and two bedroom apartments and a heated…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multi-tasking, Time Management
Darwin, Australia · On-site
Mantra Pandanas stands nestled in the vibrant core of Darwin city. The property encompasses modern and chic hotel rooms, studio spaces, as well as one and two bedroom apartments. Offering a range of conferencing and even…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multitasking, Time Management
Noosa Heads, Queensland, Australia · On-site
Peppers Noosa Resort & Villas is nestled in the serenity of Noosa National Park offering a range of premium accommodation from studio to four bedroom Apartments and Villas. Park & Cove situated atop of Peppers Noosa Reso…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multi-tasking, Time Management
Melbourne, Victoria, Australia · On-site
Located in Melbourne’s CBD, right around the corner from the food-lined streets of China Town, you will find Mantra on Russell. The property offers self-contained apartment-style hotel rooms, one and two bedroom ap…
Skills: Customer Service, Table Service, Beverage Expertise, Event Service, Coffee Crafting
Darwin, Australia · On-site
Mantra Pandanas stands nestled in the vibrant core of Darwin city. The property encompasses modern and chic hotel rooms, studio spaces, as well as one and two bedroom apartments. Offering a range of conferencing and even…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multitasking, Time Management
Noosa Heads, Queensland, Australia · On-site
Peppers Noosa Resort & Villas is nestled in the serenity of Noosa National Park offering a range of premium accommodation from studio to four bedroom Apartments and Villas. Park & Cove situated atop of Peppers Noosa Reso…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multitasking, Time Management
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The receptionist is responsible for welcoming guests, managing check-ins and check-outs, and handling telephone calls. Additionally, they oversee the breakfast buffet and ensure the establishment maintains high quality and cleanliness standards.
Candidates must have professional experience in hotel accommodation and traveler relocation. Proficiency in computer tools and strong interpersonal skills are essential for this role.
Orfea est un acteur spécialisé dans l'hébergement hôtelier, dédié aux déplacements professionnels du personnel ferroviaire. Filiale des groupes SNCF et Accor, l'entreprise s'appuie sur une double expertise - connaissance des besoins opérationnels et savoir-faire hôtelier - pour proposer des solutions d'hébergement adaptées, fiables et de qualité aux personnels SNCF en déplacement professionnel.
Son activité repose sur l'exploitation de résidences hôtelières situées à proximité des gares, ainsi que sur un réseau élargi d'hôtels partenaires à l'échelle nationale.
L'objectif est de garantir aux collaborateurs SNCF en mobilité des conditions d'accueil et d'hébergement optimales, alliant confort, proximité et continuité de service, tout en proposant une offre flexible répondant aux contraintes opérationnelles des déplacements professionnels.
Proposer un hébergement sur-mesure au sein du réseau des résidences Orfea et des prestataires hôteliers pour une activité d'1.5 millions de nuitées/an.
Offrir des solutions clef en main pour l'organisation de réunions et de séminaires.
Engagement, coopération, satisfaction client, sens de l'hospitalité.
Au-delà de l'exigence sur les fondamentaux de la relation client en hôtellerie, Orfea s'assure du développement des compétences de ses collaborateurs, en proposant des parcours formation adaptés et sur-mesure aux besoins des équipes.
La Société fonde ses recrutements sur les seules compétences, expériences professionnelles, formations et qualifications des candidats.
Dans ce cadre, nous recherchons pour notre Résidence ORFEA Paris Montparnasse (150 chambres), un(e) Réceptionniste Tournant(e) en CDI, 39/semaine.
Le poste est à pourvoir dès que possible.
Vos missions principales seront notamment les suivantes :
Expérience professionnelle : Une maîtrise de l'outil informatique est indispensable pour ce poste de même qu'une expérience en hébergement et délogement voyageurs.
La Société fonde ses recrutements sur les seules compétences, expériences professionnelles, formations et qualifications des candidats.
Avantages :
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
