Makati, Metro Manila, Philippines · On-site
Company Description Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptiona…
Skills: Communication Skills, Service Orientation, Attention to Detail, Microsoft Applications, Opera Property Management Software
Wellington, Wellington, New Zealand · On-site
Company Description Nestled in the heart of Wellington's CBD, offering 139 spacious guest rooms with contemporary furnishings and stunning Harbour views. Ideal for family focused executives, business and leisure groups. …
Skills: Guest Relations, Check-in/Check-out Procedures, Up-selling, Communication Skills, Attention to Detail
Bandung City, West Java, Indonesia · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Meta Ads, Google Ads, TikTok Ads, Social Media Management, SEO
Wailea-Makena, Hawaii, United States · On-site
Company Description Discover the essence of Maui at Fairmont Kea Lani, Hawai‘i’s only all-suite and villa luxury resort. Nestled on the pristine white sands of Wailea’s Polo Beach, this award-winning oceanfront paradise …
Skills: Revenue Management, Financial Reporting, Forecasting, OTA Management, Rate Parity
Auckland, Auckland, New Zealand · On-site
Company Description Te Arikinui Pullman Auckland Airport, located right on the doorstep of Auckland International Airport. With 311 generously appointed guestrooms, the Pullman offers an unparalleled 5-Star Airport Hotel…
Skills: Guest Service, Concierge Services, Luggage Handling, Valet Parking, Communication Skills
Playa del Carmen, Quintana Roo, Mexico · On-site
Company Description Fairmont Hotels & Resorts Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the …
Skills: Sales Leadership, Luxury Brand Positioning, Revenue Management, CRM Systems, Strategic Planning
Campana, Buenos Aires, Argentina · On-site
Descripción de la empresa En Hotel Sofitel La Reserva Cardales (Campana, Buenos Aires) somos mucho más que un líder mundial. Te damos la bienvenida tal como eres y puedes encontrar un trabajo una marca que coincida con t…
Skills: Reservation Management, Customer Service, Opera PMS, Extranet Management, Sales Skills
Sydney, New South Wales, Australia · On-site
Company Description Discover Sofitel Sydney Wentworth – Where Heritage Meets Modern Luxury Embark on a journey of luxury and excellence with Sydney’s iconic first international 5-star hotel! Sofitel Sydney Wentworth offe…
Skills: In-Room Dining Service, Guest Relations, Tray Handling, Product Knowledge, Hygiene and Safety Standards
Melbourne, Victoria, Australia · On-site
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…
Skills: Room Cleaning, Bathroom Sanitation, Linen Management, Basic Maintenance, Chemical Safety
Vancouver, British Columbia, Canada · On-site
Company Description Join the award-winning team at Botanist as a Junior Server, where you will support the service team in delivering an exceptional and refined dining experience. In this role, you will play a key part i…
Skills: Food and Beverage Service, Guest Relations, Attention to Detail, Teamwork, Communication
Wellington, Wellington, New Zealand · On-site
Company Description Wellington’s largest economy hotel within walking distance to the capital’s largest venues, Takina, Te Papa, TSB and Sky Stadium. This robust hotel offers consistency and efficiency for large groups w…
Skills: Food Production, A la carte Cooking, Kitchen Coordination, Health and Hygiene Regulations, Wastage Control
Seattle, Washington, United States · On-site
Company Description Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We …
Skills: Housekeeping, Attention To Detail, Time Management, Communication, Interpersonal Skills
Rio de Janeiro, Rio de Janeiro, Brazil · On-site
Descrição da empresa Um refúgio sereno no coração do Rio. Localizado em uma histórica fazenda de café que remonta a 1850, o Santa Teresa Hotel RJ -MGallery exala sofisticação e tranquilidade. Combinando elegância rústica…
Skills: Guest Service, Check-in/Check-out, Concierge Services, English Proficiency, Customer Service
Lake Louise, Alberta, Canada · On-site
Company Description Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a c…
Skills: F&B Leadership, Point Of Sale Systems, Micros, Microsoft Office, Team Development
Lake Louise, Alberta, Canada · On-site
Company Description Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a c…
Skills: Front Office Operations, Team Leadership, Guest Relations, Performance Management, Payroll Processing
Knutsford, England, United Kingdom · On-site
Company Description Location: On-site in Knutsford, Cheshire, North-West England (not remote) Fairmont Cheshire, The Mere is one of the North West’s most distinguished luxury destinations. Nestled in the heart of the Che…
Skills: Front Office Operations, Guest Service, Financial Accuracy, PMS, POS
Queenstown, Otago, New Zealand · On-site
Company Description Join Novotel Queenstown Lakeside and be part of a dynamic Front Office team delivering exceptional guest experiences around the clock. We’re seeking a motivated Night Auditor to oversee the hotel’s ov…
Skills: Night Auditing, Front Office Operations, Financial Reconciliation, Opera Cloud, MS Excel
Medellín, Antioquia, Colombia · On-site
Descripción de la empresa Únete a un hotel que forma parte de la red Accor, cuyo grupo agrupa más de 45 marcas, 5.500 hoteles, 10.000 restaurantes y destinos de ocio. Aquí creemos en ti y en lo que puedes aportar. Hay mu…
Skills: Guest Relations, Check-in Management, Account Management, Upselling, English B2
Medellín, Antioquia, Colombia · On-site
Descripción de la empresa Únete a un hotel que forma parte de la red Accor, cuyo grupo agrupa más de 45 marcas, 5.500 hoteles, 10.000 restaurantes y destinos de ocio. Aquí creemos en ti y en lo que puedes aportar. Hay mu…
Skills: Customer Service, English B2, Opera PMS, Guest Relations, Upselling
Medellín, Antioquia, Colombia · On-site
Descripción de la empresa Únete a un hotel que forma parte de la red Accor, cuyo grupo agrupa más de 45 marcas, 5.500 hoteles, 10.000 restaurantes y destinos de ocio. Aquí creemos en ti y en lo que puedes aportar. Hay mu…
Skills: Guest Relations, Check-in/Check-out, Account Settlement, Up-selling, Opera PMS
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The Reservations Agent answers phone calls, emails, and online inquiries regarding room availability and rates, processes room bookings, and maintains an efficient filing system of guest correspondence. They implement revenue management strategies and ensure accuracy for all bookings.
Candidates should have a degree in Hospitality Management or a related field, with a minimum of one year of relevant experience in reservations. Excellent communication skills and proficiency in relevant software are also required.
Raffles and Fairmont Makati offer a refined blend of heritage, luxury, and contemporary elegance in the heart of Manila’s financial and commercial district. With world-class hospitality and exceptional service, both hotels create an atmosphere of sophistication and comfort, making them premier destinations for business and leisure travelers alike.
Together, they feature 312 exquisitely designed accommodations, including 32 exclusive suites at Raffles Makati and 280 elegantly appointed rooms and suites at Fairmont Makati, complemented by exceptional dining experiences, luxurious spa treatments, and modern business facilities.
At Raffles Makati, guests enjoy an intimate retreat enriched by legendary Raffles Butlers, a deep connection to art, literature, and culture, and an ambiance of timeless refinement. Meanwhile, a sophisticated urban sanctuary awaits guests at Fairmont Makati, where they can experience skyline views, seamless luxury, and effortless modern indulgence in a world-class setting.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
