Chef de rang ( h / f / x ) CDI - Service matin - 35h - Sofitel Luxembourg Le Grand Ducal
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Full-time
ALL Heartists Program, Preferential rates in hotels, Discounts on travel, gastronomy, wellness, and shopping, Development opportunities
Posted 25d ago
~40 hrs/week
French
Responsibilities
Ensure high levels of customer satisfaction through exemplary behavior and quality service in the restaurant. Manage a specific sector during evening shifts to maintain a steady pace of activity and promote hotel services.
Requirements
Requires at least 6 months of experience in a similar role, preferably within a 5-star or luxury brand environment. Candidates must be fluent in French and English and be legally eligible to work in Luxembourg.
Full job description
Description de l'entreprise
SOFITEL LUXEMBOURG LE GRAND DUCAL
Surplombant la vallée de la Pétrusse, le Sofitel Luxembourg Le Grand Ducal offre une vue exceptionnelle sur le quartier historique de la ville. C'est l'endroit rêvé pour vous plonger dans le charme inénarrable de Luxembourg, tout en profitant d'un accueil et d'installations haut de gamme.
Laissez-vous choyer au Sofitel Luxembourg Le Grand Ducal. Savourez une délicieuse cuisine française au restaurant Mu en admirant la vue spectaculaire sur la ville. Bénéficiez d'un confort exceptionnel dans une chambre spacieuse avec minibar gratuit.
Description du poste
Vos responsabilités :
Contribue globalement à la satisfaction des clients par la qualité de son travail grâce à un comportement exemplaire.
Connait les prestations proposés par l'hôtel, en informe le client et l'encourage à consommer.
Est à l'écoute du client et lui apporte une réponse adaptée à sa demande
Etabli d'excellentes relations avec la clientèle.
Service continu du petit déjeuner et midi essentiellement ( sans coupure)
Se comporte et agit de manière exemplaire, incarnant l'esprit de la marque.
Aide à assurer le bon fonctionnement des services et un rythme d’activité soutenu en gérant son secteur
Aide à améliorer l'esprit d'équipe
Qualifications
Minimum de 6 mois d'expérience dans un rôle similaire, incluant de préférence une expérience 5 étoiles et/ou un service client de marque de luxe.
Sens du détail et mise en avant de la qualité du service
Engagement minimum de 12 mois.
Maîtrise du français et de l'anglais sera un atout.
Flexibilité pour travailler sur une liste tournante de 7 jours, y compris les week-ends et jours fériés.
Capacité organisationnelle
Informations complémentaires
Exigences de visa : Le(la) candidat(e) doit être légalement éligible pour travailler au Luxembourg. L'hôtel n'est pas en mesure d'aider les candidats à obtenir cette autorisation de travail Européenne.
Votre passion et votre engagement envers l’excellence seront récompensés par de nombreux avantages et opportunités de développement.
En devenant un Heartist®, vous bénéficiez notamment du programme ALL Heartists® qui vous donnera accès à de nombreux avantages et expériences mémorables tout au long de l’année, grâce à des tarifs préférentiels dans nos hôtels et auprès de nos partenaires (voyages, gastronomie, bien-être, shopping, etc.)
Catégorie: Restauration
Type d'emploi: Durée Indéterminée
Type de Contrat: Temps Plein
Related keywords
HospitalityLuxury HotelChef De RangFine DiningCustomer RelationsEvening ShiftSofitelRestaurant ServiceGuest SatisfactionLuxury Brand
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage