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Jobs at AGSI (Now Hiring) — 2 open

AGSI logoAGSI

Customer Service Associate - Healthcare

Taguig, Metro Manila, Philippines · On-site

$18k–$22k/mo

Entry level

Location: BGC, Taguig City, Onsite Schedule: Night Shift, Full Onsite Key Responsibilities Make outbound calls to schedule, confirm, and remind patients of the appointments. Receive inbound calls and assist patients with…

Skills: Outbound Calling, Inbound Calling, Appointment Scheduling, Insurance Verification, Patient Communication

AGSI logoAGSI

US Recruitment Specialist

Taguig, Metro Manila, Philippines · Hybrid

$25k–$50k/mo

Mid level

Who We Are At AGSI, we believe people are at the heart of every successful business. Since 2012, we’ve been helping US-based companies build high-performing teams through top-notch and cost-effective business process out…

Skills: Sourcing, Talent Acquisition, Candidate Screening, Applicant Tracking Systems, Relationship Building

AGSI logo

Customer Service Associate - Healthcare

AGSI

Taguig, Metro Manila, Philippines • On-site

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Entry level

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  • $18k–$22k/mo
  • Full-time
  • Attendance Incentives, Non-taxable Allowances, 30 Leave Credits per Year, HMO Coverage for Employee and Dependents, Counseling Programs, Group Life Insurance
  • Posted 4d ago
  • ~40 hrs/week

Responsibilities

Manage patient appointments through inbound and outbound calls, including scheduling, rescheduling, and reminders. Verify insurance eligibility and maintain accurate patient records while adhering to HIPAA privacy regulations.

Requirements

Open to fresh graduates with strong communication skills and basic computer proficiency. Candidates must be detail-oriented and comfortable interacting with clients over the phone.

Full job description

Location: BGC, Taguig City, Onsite
Schedule: Night Shift, Full Onsite

Key Responsibilities

  • Make outbound calls to schedule, confirm, and remind patients of the appointments.
  • Receive inbound calls and assist patients with scheduling, rescheduling, or canceling appointments.
  • Verifying patient insurance coverage and eligibility
  • Verify and update patient information in the system.
  • Answer basic patient inquiries or route calls to appropriate practice.
  • Follow scheduling protocols and insurance guidelines as needed.
  • Communicate professionally and empathetically with patients.
  • Maintain accurate records of all communication and scheduled appointments.
  • Adhere to HIPAA and privacy regulations at all times.



What We’re Looking For

  • Fresh graduates are welcome; prior billing experience is a plus but not required.
  • Comfortable handling phone calls and interacting with clients.
  • Good communication skills, both written and verbal.
  • Detail-oriented with the ability to stay organized.
  • Basic computer skills, including email and web-based applications.
  • Willingness to learn and adapt to client-specific billing processes.



When you join AGSI, you become part of a company that values strong partnerships, innovation, and growth; not just for our clients, but for our people too.
What’s in it for You?
We don’t just want you to succeed, we want you to thrive. At AGSI, you’ll enjoy:

  • Attendance Incentives and Non-taxable Allowances, because your dedication deserves recognition.
  • 30 Leave Credits per Year, giving you generous time off to recharge, travel, or spend with family.
  • HMO Coverage for You and Your Dependents with access to counseling programs to support both health and wellbeing.
  • Group Life Insurance for your peace of mind.
  • Regular Work Schedule with Weekends Off, so you can enjoy balance and predictability.
  • Great Company Culture with fun in-office activities, engaging team events, and meaningful CSR initiatives that let you give back to the community.

Related keywords

HealthcareBPOPatient SchedulingInsurance VerificationHIPAAMedical BillingCustomer ServiceNight ShiftPatient CoordinationHealthcare Administration

About AGSI

LinkedInVisit site

Swift & Clever Solutions, Tailored to You

Industry
Outsourcing and Offshoring Consulting
Company size
51-200 employees
Founded
2012
Headquarters
Taguig, Metro Manila
LinkedIn followers
3,987

Since 2012, AGSI has been providing US-based companies with top-notch and cost-effective business process outsourcing services. With over 50 years of combined experience, our co-founders know a thing or two about managing teams and hiring great people. We aim to create a dynamic and collaborative work environment, empowering global businesses to achieve outstanding outcomes.

Offices: Taguig, Metro Manila 1630, PH

Recruitment Process OutsourcingBusiness Process Outsourcingand Employer of RecordsAccountingConsultingRecruitingMarketingOutsourcingCustomer ServiceStaffing Agency
View all jobs at AGSI

About AGSI

LinkedInVisit site

Swift & Clever Solutions, Tailored to You

Industry
Outsourcing and Offshoring Consulting
Company size
51-200 employees
Founded
2012
Headquarters
Taguig, Metro Manila
LinkedIn followers
3,987

Since 2012, AGSI has been providing US-based companies with top-notch and cost-effective business process outsourcing services. With over 50 years of combined experience, our co-founders know a thing or two about managing teams and hiring great people. We aim to create a dynamic and collaborative work environment, empowering global businesses to achieve outstanding outcomes.

Offices: Taguig, Metro Manila 1630, PH

Recruitment Process OutsourcingBusiness Process Outsourcingand Employer of RecordsAccountingConsultingRecruitingMarketingOutsourcingCustomer ServiceStaffing Agency
View all jobs at AGSI

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