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Skills: Electronics, Networking Fundamentals, Inventory Control Systems, Video Equipment Installation, MS Office
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$25/hr–$38/hr
Full-time
professional certificate
401k, Medical Care, Dental Care, Vision Care, Paid Vacation, Paid Holidays
Posted 17d ago
~40 hrs/week
Responsibilities
Install and repair inventory control and video equipment within retail environments while maintaining accurate service records. Collaborate with customers to resolve technical issues and provide equipment training to ensure optimal outcomes.
Requirements
Candidates must possess an EL 06 License and be proficient in electronics and networking fundamentals. Physical ability to lift up to 70 lbs and work in challenging positions like ladders or ducts is required.
Full job description
Join the Johnson Controls team and be part of a global leader in smart, healthy, and sustainable buildings. We empower our people with opportunities for professional growth, meaningful work, and a supportive environment that values well-being.
In this role, you will support retail customers by installing and repairing Inventory Control and Video equipment with a focus on safe, reliable service and strong customer outcomes.
Role Overview
We are seeking a skilled Installation and Service Technician to work across retail environments, handling installation, repair, and service support for Inventory Control and Video equipment. Success in this role comes from technical accuracy, customer collaboration, and a commitment to continuous improvement.
Key Responsibilities
Install and repair Inventory Control and Video equipment in retail environments.
Respond to service calls efficiently and maintain accurate records of work performed.
Work directly with customers and team members to resolve issues promptly and provide equipment training.
Maintain an accurate parts inventory to support first-time fixes and efficient service delivery.
Report customer satisfaction updates and any service or sales opportunities identified during visits to management.
Support safe, effective field work while representing Johnson Controls professionally at customer sites.
How You Will Do It
Own every installation and repair with accountability, safety, and integrity, making sure the work is completed correctly and effectively.
Focus on what matters most at the customer site by managing service calls efficiently, staying organized, and removing avoidable delays.
Work closely with customers and teammates to solve problems quickly and provide clear guidance on equipment use.
Improve every day by applying training, certifications, and feedback to strengthen service quality and customer support.
Win as one team by sharing information with management, supporting collaboration, and contributing to a trusted team environment.
Use accurate documentation and disciplined parts management to help drive first-time fixes and dependable service outcomes.
Qualifications
Possession of an EL 06 License.
Proficiency in electronics and networking fundamentals.
Strong written and oral communication skills.
Proficiency in MS Office and basic PC skills.
Ability to work independently and collaboratively in a team environment.
Physical ability to carry and move equipment up to 70 lbs and work in challenging positions such as climbing ladders or working within ducts.
Nice to Have
Networking certification.
Experience installing or servicing IP cameras and DVR/NVR systems.
Adaptability to industry changes and a strong work ethic.
Why Join Us
We offer competitive pay with a hiring hourly range of $25.00 - $28.34, determined by education, experience, and skills. You will also receive a comprehensive benefits package that includes 401K, medical, dental, and vision care, available from day one.
Paid vacation, holidays, and sick time.
Extensive product and on-the-job/cross-training opportunities.
An encouraging and collaborative team environment.
A commitment to safety through our Zero Harm policy.
Employee discount programs through The Loop by Perk Spot.
If you are ready to bring your technical expertise and customer focus to a supportive team, apply today and join Johnson Controls.
#LI-AA2
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
Related keywords
EL 06 LicenseIP CamerasDVRNVRInventory ControlRetail SecurityNetworking CertificationElectronicsField ServiceSmart BuildingsZero Harm PolicyTechnical Support
Johnson Controls is a global leader in thermal management, mission-critical building systems, energy efficiency and decarbonization. We help our customers use energy more productively, reduce carbon emissions and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing and higher education.
For more than 140 years, Johnson Controls has been delivering performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turning goals into real-world results and helping move society forward.
Visit johnsoncontrols.com for more information.
Offices: Milwaukee, Cork, Ireland T12 X8N6, IE · Milwaukee, Milwaukee, Wi 53202, US · Milwaukee, Plymouth Charter Township, MI 48170, US · 1051 Floyd Dr, Lexington, KY 40505, US · 6046 12 St SE, Calgary, AB T2H 2X2, CA
EngineeringManufacturing OperationsSalesBuilding AutomationFire & Hazard ProtectionIndustrial RefrigerationHVACSecurityand SustainabilitySmart Building