Main responsibilities include: • Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony • Demonstrating and reflecting the glamorous, l…
Praktikum bei Culture Vitale (Remote, Deutschland - DE - HAM)
Hamburg, Germany · Remote OK
Entry level
Übersicht Dauer: Deutschland: 3 Monate; oder Frankreich: 2 Monate Start: Ab sofort Ort: 100% remote aus Deutschland oder Hybrid in Paris, Frankreich Vergütung: Unbezahlt Sprache: Deutsch (Muttersprache) & fließend Englis…
Skills: Social Media Management, CRM Management, Content Creation, Community Management, Lead Generation
Help an exciting European/Parisian startup, Culture Vitale, spark more wellbeing, creativity, growth, and connection in workplaces across Europe. This is a 3-month 360° international internship (unpaid, remote) anywhere …
Skills: Lead Generation, Content Creation, CRM Management, Social Media Marketing, B2B Sales
INTERNAL ONLY: Education Lead (CORE + PlayMatters + SchoolLinks)
Hamburg, Germany · Hybrid
Senior
Your mission MAIN PURPOSE The Education Lead provides strategic and thematic leadership for War Child’s Education work and its relate to a specific portfolio of Evidence‑Based Methods (EBMs). The role is accountable for …
Skills: Education Leadership, Program Management, Quality and Impact
INTERNAL ONLY: MHPSS Lead (Stronger Together + Be There)
Hamburg, Germany · Hybrid
Senior
Your mission MAIN PURPOSE The MHPSS Lead provides strategic and thematic leadership for War Child’s MHPSS work and its relate to a specific portfolio of Evidence‑Based Methods (EBMs). The role is accountable for the visi…
Wir sind Evernest – das Immobilienunternehmen, das Technologie und persönliche Beratung auf höchstem Niveau vereint. Mit digitalen Tools, maßgeschneiderten Marketingstrategien und tiefem lokalen Marktverständnis machen w…
Skills: Office Management, Real Estate Administration, Quality Assurance, Data Maintenance, Social Media Coordination
Your mission You'll be the first person people turn to when something IT related isn't working. That makes you a big part of how the whole team gets through its day. As our First-Level IT Supporter, you take the incoming…
Skills: MacOS Support, Windows Support, MDM Management, Google Workspace Administration, Linux Command Line
Deine Aufgaben Deine Rolle Du begeisterst Marken für kreative Kommunikationslösungen und entwickelst gemeinsam mit ihnen Kampagnen, die Familien wirklich erreichen. Als Sales Manager (Senior) übernimmst du Verantwortung …
Skills: Digital Media Sales, Brand Partnerships, Key Account Management, Strategic Customer Consulting, Multichannel Campaign Development
<p>We are seeking highly motivated logistics professionals to join our Freight Forwarding branch in Hamburg. In this role, you will be responsible for planning, organizing, directing, and controlling the initiatives of o…
<p>Vor über 35 Jahren wurde Almased an einem Küchentisch in Bienenbüttel entwickelt. Heute gehören wir zu den bekanntesten Marken im Gesundheits- und Ernährungsbereich im deutschsprachigen Raum und unterstützen Menschen …
Skills: Business Analysis, Sales Performance Analysis, Profitability Calculation, Market Trend Analysis, Microsoft Excel
Ihre Herausforderungen Sie sind das Aushängeschild unseres Headquarters mitten in der Hamburger City und in dieser Rolle erste Ansprechperson für nationale und internationale Gäste, Investoren, Kunden und Lieferanten Sie…
Skills: Office Management, Reception Management, Customer Service, MS Office, German Language
Wer wir sind Bei actum arbeitest du an anspruchsvollen Integrations- und Migrationsprojekten im SAP-Umfeld und entwickelst gleichzeitig unser eigenes, bewährtes SAP-Produkt ZENOS® CORE weiter. Dich erwarten technische Ti…
Skills: ABAP, ABAP OO, SAP S/4HANA, Interface Development, Data Migration
Über uns Bei Optiker Bode steht der Mensch im Mittelpunkt. Mit viel Begeisterung, Offenheit, Dynamik und Erfahrung bieten wir unseren Kunden seit über 85 Jahren ein gutes Gefühl rund ums Sehen und Hören. Zur Verstärkung …
Skills: Store Design, Retail Design, Project Management, CAD Software, MS Office
Unternehmensbeschreibung ABOUT YOU gehört zu den am schnellsten wachsenden E-Commerce-Unternehmen Europas. Mit Standorten in Hamburg und Berlin bringen wir Mode und Technologie zusammen. Unsere Mission ist es, Online-Sho…
Warum Mensch*? Weil wir Diversität schätzen! Weil wir Diversität schätzen! Wir sehen Menschen mit ihren Stärken und bieten dazu passende Arbeitsplätze. Deine Herkunft, Hautfarbe, Religion, Sexualität oder Geschlecht sind…
Company Description ABOUT YOU is one of Europe’s fastest growing e-commerce companies. Based in Hamburg and Berlin, we operate at the intersection of fashion and technology. Our mission is to rethink online shopping and …
Company Description ABOUT YOU is one of Europe’s fastest growing e-commerce companies. Based in Hamburg and Berlin, we operate at the intersection of fashion and technology. Our mission is to rethink online shopping and …
Launching the Future of Integrated Health Help us revolutionize the massage industry in Germany. Deine Aufgaben Begrüßung, Verabschiedung und Beratung unserer Kund(innen)Durchführung organisatorischer Studioprozesse (bsp…
Unternehmensbeschreibung Die Göttsche Getränke und Mehr GmbH & Co. KG gehört zur Krombacher Getränkefachgroßhandelsgruppe, welche mit aktuell 24 Standorten unter "Getränke & Mehr" (GMS Gruppe) am Markt auftritt. Die GMS …
Skills: Class B Driver's License, Loading and Unloading, Customer Service, Reliability, Physical Stamina
Unternehmensbeschreibung Die Göttsche Getränke und Mehr GmbH & Co. KG gehört zur Krombacher Getränkefachgroßhandelsgruppe, welche mit aktuell 24 Standorten unter "Getränke & Mehr" (GMS Gruppe) am Markt auftritt. Die GMS …
Skills: Class B Driver's License, Loading and Unloading, Customer Service, Reliability, Physical Stamina
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$31k–$39k/yr
Full-time
Posted 39d ago
~40 hrs/week
Responsibilities
Provide exceptional luxury customer service and maintain a high-end brand image while building a loyal client database. Manage stock replenishment, merchandise presentation, and contribute to the overall performance and targets of the boutique.
Requirements
Proven success as a sales consultant within a luxury brand and fluency in both German and English are required. Candidates must possess strong communication skills and a deep understanding of the luxury fashion market.
Full job description
Main responsibilities include:
• Providing exceptional standards of customer service surpassing customer expectations at every opportunity by following our Selling Ceremony
• Demonstrating and reflecting the glamorous, luxury lifestyle image of Jimmy Choo through customer service, attitude, personal grooming, dress code and behaviour
• Developing a detailed knowledge of the product including construction, materials, care and design in order to provide exceptional and knowledgeable customer service
• Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty
• Resolving customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management
• Playing an active role in replenishing stock according to company procedures and policies
• Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy
• Participating and supporting the team in stock takes as and when required
• Attending and participating in all store meetings and training events as required ensuring good communication is maintained
• Participating in, and representing Jimmy Choo during promotional events and activities
• Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the boutique at all times
• Contributing ideas and suggestions to the team in order to achieve improvements in all aspects of the boutique performance
• Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase boutique performance and reach individual and store targets
• Actively implementing and following our required procedures, standards and policies as outlined in Retail Excellence and as communicated by the Company
• Communicating all potential Health and Safety issues to the Store Manager and complies with Jimmy Choo Safety and Security procedures
• Supporting the Store Manager and Assistant Manager in any back of house and administrative operations as requested
• Demonstrating flexibility by supporting the store management in any other ad-hoc duties as might reasonably be required in the successful running of the boutique Competencies and Experience Required:
• Demonstrable success gained as a sales consultant within a luxury brand
• Excellent communication skills both written and verbal
• Fluent German and English
• Additional languages would be beneficial
• Demonstrable sales skills
• Knowledge and understanding of the luxury market, customer service and fashion
• Successfully able to handle multiple demands and competing priorities
• Seeks opportunities to be proactive and pre-empt client needs
• Demonstrates respect and politeness and regularly exceeds customer expectations
• Shows innovation and initiative in setting customer care standards Personal Attributes:
• Enthusiastic, self-confident and self-motivated
• Understand and represent the luxury lifestyle image of Jimmy Choo
• Professionalism is maintained under all circumstances
• Prepared to go the extra mile to achieve targets
—
The Company is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at [email protected].
In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.
CAPRI HOLDINGS is a global fashion luxury group consisting of iconic, founder-led brands Michael Kors and Jimmy Choo. Our commitment to glamorous style and craftsmanship is at the heart of each of our luxury brands. We have built our reputation on designing exceptional, innovative products that cover the full spectrum of fashion luxury categories. Our strength lies in the unique DNA and heritage of each of our brands, the diversity and passion of our people and our dedication to the clients and communities we serve.
Michael Kors: Michael Kors is a world-renowned American fashion luxury lifestyle house. Established in New York City in 1981, Michael Kors is known for defining modern glamour through the lens of American sportswear and the joy of travel.
Jimmy Choo: Jimmy Choo is a leading global luxury house with an empowering sense of glamour and a playfully daring spirit. Since its founding in London in 1996, Jimmy Choo continues to be known for its red-carpet celebrity dressing and exceptional craftsmanship.
Offices: 11 west 42 st, New York, New York 10036, US