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Full-time
high school, associate degree, bachelor degree
401(k) with up to 4% match, Flexible PTO, 12 paid holidays, 2 paid floating holidays, Birthday holiday, Paid parental leave
Posted 17d ago
~40 hrs/week
Remote in United States
Responsibilities
The People Operations Specialist manages day-to-day HR administration, including employee lifecycle processes, benefits, payroll, and HRIS data maintenance. This role also supports employee engagement initiatives, reporting, and documentation to ensure consistent and efficient operations.
Requirements
Candidates must have 2-4 years of experience in HR, payroll, or benefits administration and possess strong attention to detail. Proficiency in Microsoft Office and HRIS systems is required, along with the ability to work effectively in a remote, fast-paced environment.
Full job description
Description
Why join our team at Definiti? If you enjoy tackling challenges and believe in delivering exceptional client service, Definiti may be perfect for you. You can make a difference by helping to improve and secure many retirements, while also helping to grow a dynamic organization. Most roles are fully remote, so you need to be comfortable using technology, be productive in a home office with a reliable internet connection to stay in touch with your team and deliver high-quality service to our clients. Definiti supports your professional growth through comprehensive training and industry credentials and certifications.
Definiti is a national retirement services company that helps clients manage and administer their retirement plans. We help clients define what's possible and what’s next for their retirement plans.
PURPOSE OF POSITION
The People Operations Specialist supports the day-to-day administration and execution of People and Culture programs and processes, including employee lifecycle administration, benefits and leave support, payroll preparation, HRIS updates, reporting support, documentation, employee activities and communications. This role helps ensure recurring People Operations work is completed accurately, consistently, and on time so employees have a positive experience and Definiti maintains reliable, scalable processes. The People Operations Specialist follows established procedures, manages transaction-level work, identifies issues requiring escalation, and contributes to process improvements that strengthen efficiency, consistency, and the employee experience.
PRIMARY DUTIES AND RESPONSIBILITIES
Employee Lifecycle Administration
· Coordinate new hire processing and onboarding logistics, including required documentation, system updates, coordination with supervisors and internal partners, and facilitating orientation meetings
Coordinate offboarding activities and exit interview processes
Process employment verification requests
Maintain personnel records and electronic employee files
Support employee changes including promotions, transfers, compensation changes, and status changes
Benefits and Leave Administration
Support day-to-day benefits administration activities
Assist employees with benefit enrollment questions and issue resolution
Coordinate benefit vendor communications as directed
Administer leave processes and documentation
Track leave activity and maintain accurate records
Support annual open enrollment execution activities
Payroll and HRIS Support
Process approved compensation-related employee changes and maintain accurate supporting documentation
Prepare and audit payroll changes for processing
Maintain employee information within the HRIS
Enter personnel transactions accurately and timely
Validate HRIS data accuracy and assist with routine audits
Support employee and manager HRIS inquiries
Reporting and Program Administration
Generate recurring People & Culture reports
Support survey administration and related follow-up activities, including preparing materials, coordinating timing, tracking responses, and maintaining documentation
Assist with employee activities, engagement initiatives, and coordination of related logistics
Support recurring people processes and annual cycles
Prepare presentations, communications, and documentation related to people initiatives
Operational Support
Maintain department documentation and file structures
Assist with audit preparation and documentation requests
Recommend process improvements to increase efficiency and consistency
Maintain confidentiality of employee and company information
Requirements
COMPETENCIES REQUIRED
Ability to work in a fast-changing environment supporting continued company growth, remote operations, and acquisition activity
Strong verbal and written communication skills and the ability to build rapport with employees, supervisors, vendors, and teammates in a remote environment
Strong planning and organizational skills with the ability to manage multiple priorities and meet deadlines while following established processes
Strong attention to detail and commitment to data accuracy, documentation quality, and process consistency
Ability to maintain confidentiality and exercise sound judgment when handling employee, payroll, benefits, and company information
Ability to identify issues, recognize when escalation is appropriate, and communicate concerns effectively
Commitment to customer service and creating a positive employee experience through responsive, accurate, and professional support
EDUCATION AND QUALIFICATIONS
High school diploma or GED required
Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred
2-4 years of People Operations, Human Resources, Payroll, Benefits Administration, HRIS Administration, or related experience required
Experience processing employee lifecycle transactions, maintaining employee records, or supporting payroll, benefits, leave administration, or HRIS activities required
HRIS experience required; Paylocity experience a plus
Intermediate Microsoft Office skills required, including Outlook, Word, PowerPoint, and Excel; ability to navigate web-based systems required
Experience working in a multi-state environment preferred
Experience supporting remote employees preferred
SHRM-CP, PHR, or related HR certification is a plus
Working knowledge of employment law, compliance requirements, and HR best practices is a plus
REMOTE WORKING REQUIREMENTS
As a remote-first company, we have compiled expectations for a successful remote work environment:
Ability to build rapport with others remotely while working productively with limited in-person interaction
Have access to a reliable and consistently strong, high-speed internet connection suitable for remote work. A stable, high-speed internet connection is essential for effective communication, collaboration, and productivity while working remotely
Designate a quiet, and well-lit space free of as many distractions as possible
Be online and available to work during designated business hours in local time zone
Accustomed to using Microsoft Teams (or similar virtual-meeting applications) to meet with colleagues regularly on video and use the chat feature for quick communications. We utilize many Microsoft Teams features (such as Channels and file storage) for announcements, relevant conversations, and file sharing. Familiarity with Microsoft Teams is a plus
Accustomed with file-storage and file-sharing tools such as Microsoft SharePoint
BENEFITS
Definiti has a dynamic, growth-focused culture, and we are committed to offering attractive employee-centric benefits, including:
A virtual-first work philosophy for most jobs
401(k) with up to 4% match
Flexible PTO allows you to take the time you need for wellness, vacations, and personal matters. We foster a trusting environment where employees manage their workloads responsibly. Time off doesn’t accrue.
12 paid holidays, 2 paid floating holidays, and your birthday is a holiday
Paid Parental Leave
A variety of medical, dental and vision plan options including Definiti subsidized premiums
Company-paid life insurance and short-term disability insurance
Bonus plan eligibility
Related keywords
People OperationsHuman ResourcesPayrollBenefits AdministrationHRISPaylocityOnboardingOffboardingEmployee LifecycleMicrosoft OfficeMicrosoft TeamsSharePointRemote WorkComplianceEmployment LawSHRM-CP
From 401(k) plan design and administration, compliance and actuarial consulting, to pension outsourcing, recordkeeping and 3(16) fiduciary services, Definiti helps organizations deliver smart retirement solutions to their employees. With hundreds of retirement plan experts across the country, including in-house actuarial consultants, ERISA attorneys, document specialists and retirement plan consultants, Definiti helps clients define what's possible with workplace retirement plans.
Offices: 535 Keisler Dr, Suite 102, Cary, North Carolina 27518, US
Retirement fundsActuarialRetirement Fund ManagementRecordkeepingRetirement Plan DesignDefined Contribution PlansDefined Benefit PlansPension plansOPEB PlansTaft Hartley Pension Plans