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Full-time
professional certificate
Posted 13d ago
Apply by Aug 19
~40 hrs/week
Responsibilities
The Workshop Controller is responsible for coordinating fleet maintenance, scheduling repairs, and ensuring compliance with DVSA and operator license regulations. They also manage parts procurement, monitor workshop efficiency, and provide administrative support to the depot team.
Requirements
Candidates must have experience in a fleet maintenance or transport environment and possess strong organizational and communication skills. A full UK driving license is required, and technical vehicle maintenance qualifications are considered desirable.
Full job description
Key Responsibilities
Workshop Planning & Scheduling
Coordinate and schedule all planned maintenance, inspections, servicing and repairs.
Allocate work effectively to Workshop Technicians and Mobile Technicians.
Monitor workshop loading and labour utilisation to maximise efficiency and productivity.
Prioritise maintenance activities in line with operational requirements.
Ensure all work is completed within agreed timescales.
Vehicle & Asset Maintenance
Coordinate preventative maintenance programmes for all fleet vehicles and refrigeration assets.
Assist in reducing vehicle downtime and improving fleet availability.
Monitor vehicle and refrigeration equipment defects and ensure timely rectification.
Ensure all scheduled maintenance activities are completed in accordance with company standards and manufacturer recommendations
Breakdown & Incident Management
Manage customer defect reports, breakdowns and repair requests.
Coordinate roadside assistance and recovery providers where required.
Ensure incident management systems are updated accurately and promptly.
Communicate repair progress and expected completion times to relevant stakeholders.
Compliance & Documentation
Ensure all maintenance, servicing and inspection documentation is completed accurately and retained in accordance with company procedures.
Support compliance with:
DVSA regulations
Operator Licence requirements
Roadworthiness obligations
Company maintenance policies
Ensure PMIs, MOT preparations and statutory inspections are completed on time.
Maintain accurate fleet records within workshop management systems.
Parts Procurement & Supplier Management
Source and procure parts in a timely and cost-effective manner.
Liaise with approved suppliers to ensure availability of parts and services.
Monitor parts expenditure and identify cost-saving opportunities.
Process purchase orders and maintain procurement records.
Maintain accurate records and management information.
Cost Control
Assist in controlling workshop maintenance expenditure.
Monitor repair costs against approved budgets.
Support warranty recovery processes where applicable.
Identify opportunities to improve cost efficiency.
Recharge & Invoicing Administration
Support the Depot Manager and Workshop Team in the day-to-day operation of the fleet.
Assist with vehicle allocation and fleet availability planning.
Provide administrative support during peak operational periods.
Respond to customer and supplier enquiries relating to fleet maintenance and compliance.
Always promote excellent customer service and professional communication
Customer Service
Deliver a high standard of internal and external customer service.
Ensure operational teams receive timely updates on vehicle status.
Build effective working relationships with customers, suppliers and colleagues.
Health, Safety & Environmental
Promote a positive health and safety culture.
Ensure compliance with company health, safety and environmental procedures.
Report accidents, incidents and near misses promptly.
Skills, Knowledge & Experience:
Essential
Experience within a fleet maintenance, workshop or transport environment.
Strong planning, scheduling and organisational skills.
Effective verbal and written communication skills.
Good problem-solving and decision-making abilities.
Understanding of commercial vehicle maintenance processes.
Good computer literacy including Microsoft Office.
Knowledge of fleet compliance requirements.
Full UK Driving Licence.
Desirable
Experience within the transport, logistics or rental industry.
Experience using workshop or fleet management systems.
Knowledge of refrigeration equipment maintenance.
Understanding of Operator Licence regulations.
Technical vehicle maintenance qualification.
Personal Attributes
Highly organised and methodical.
Proactive and self-motivated.
Strong attention to detail.
Professional and approachable.
Reliable and dependable.
Flexible and adaptable.
Customer-focused.
Strong team player.
Able to work effectively under pressure.
Committed to compliance, accuracy and continuous improvement.
Related keywords
Workshop ControllerFleet MaintenanceDVSAOperator LicencePMIMOTRefrigeration AssetsProcurementAsset ManagementLogisticsComplianceHealth and SafetySchedulingReportingBudgetingCustomer Service
Because professionals need to conduct their business with complete peace of mind, our mission at Petit Forestier Group is to guarantee operational continuity and simplify the cold chain for our customers.
We are leaders in refrigerated rental and offer a wide range of vehicles, containers and refrigerated units. Our commitment is to deliver a high-quality, personalised full service and to provide our customers with access to the latest innovations and regulations. It enables all those who place their trust in us to guarantee their cold chain 7/7, 24/24.
Together with our integrated industrial bodybuilder partners, we design tried and tested temperature-controlled solutions to transport and store cold more sustainably. Present in 24 countries (Europe, Africa, the Middle East, the United States and Australia), we have a network of 350 local branches.
Petit Forestier Group is a family business founded in 1907. We benefit from the expertise and innovation of a Group dedicated to mastering the sustainable cold chain in all its components, from industrial manufacturing to the reconditioning of refrigerated assets for a more sustainable economy.
Offices: 11 avenue Jean Forestier, Villepinte, 93420, FR