Across Europe, fleets are under enormous pressure. Fuel costs are rising. Regulatory requirements are tightening. The shift to low-emission vehicles is accelerating. And yet around 70% of European businesses still manage…
Skills: Customer Service, Complaint Management, Telesales, Account Management, German Fluency
Transportation Management System Inbound Lead - EMEA Region
Wrocław, Lower Silesian Voivodeship, Poland · Remote OK
$17k–$34k/mo
Senior$200K raised
Date Posted: 2026-02-26 Country: Poland Location: PL-24-WROCLAW-011 ~ Bierutowska St 60-65 ~ BLDG 11 Position Role Type: Remote We are looking for a Transportation Management System (TMS) Inbound Lead to serve as the pri…
Skills: Transportation Management System, Inbound Logistics, Project Management, Process Standardization, Data Governance
Job Description Summary Job Description GE Vernova (GEV) to globalna firma z siedzibą w USA, obecna w ponad 100 krajach na całym świecie, działając w branży energetycznej. We wrocławskiej Fabryce Generatorów od ponad 60 …
Skills: Overhead Crane Operation, UDT Certification, Forklift Operation, Slinging/Rigging, Health and Safety Compliance
Remote - English and Italian Customer Advisor (Full Time)
Wrocław, Lower Silesian Voivodeship, Poland · Remote OK
Entry level$129M raised
Ready for a Challenge Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a p…
Skills: English Proficiency, Italian Proficiency, Customer Service, Multitasking, Communication Skills
Req ID: 517596 W Alstom rozumiemy sieci transportowe i to, co porusza ludzi. Od szybkich pociągów metra, kolei jednoszynowej i tramwajów, po systemy „pod klucz”, usługi, infrastrukturę, sygnalizację i mobilność cyfrową –…
Skills: Logistics Management, ERP Systems, Microsoft Excel, Process Optimization, Analytical Thinking
Req ID:519103 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we off…
Skills: Industrial Engineering, Mechanical Engineering, Technical Drawing, TPM, Tooling Production
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: English Proficiency, MS Office, Time Management, Communication Skills, Stress Resistance
Req nr: 490384 W Alstom rozumiemy sieci transportowe i to, co porusza ludzi. Od szybkich pociągów, metra, kolei jednoszynowej i tramwajów, po systemy "pod klucz", usługi, infrastrukturę, sygnalizację i mobilność cyfrową …
Skills: Production Process Engineering, Welding Technology, Metal Processing, SAP, AutoCad
Działamy od 2021 roku i jesteśmy częścią Żabka Future, czyli obszaru rozwoju Grupy Żabka. Specjalizujemy się w tworzeniu aplikacji mobilnych oraz transformacji branży e-commerce w Polsce. Powstaliśmy, aby odpowiadać za i…
Skills: Team Management, KPI Analysis, Warehouse Operations, HACCP, Health and Safety (BHP)
Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, …
Skills: Financial Analysis, Data Interpretation, Variance Analysis, Auditing, Microsoft Excel
About Us Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an i…
Skills: Warehouse Management, Forklift Operation, Team Leadership, Process Optimization, Inventory Control
Company Description Wabtec is a leading global provider of equipment, systems, digital solutions, and value-added services. Whether it's freight rail, transit, mining, industrial or marine, our expertise, technologies, a…
Dott is the European champion of shared micro-mobility. Created through the merger of operators Dott in March 2024, the company decided to move forward under the name of Dott and integrated all vehicles into the Dott app…
ABOUT US Dott is the European champion of shared micromobility. Created through the merger of operators TIER and Dott in March 2024, the company decided to move forward under the single app and brand Dott. With the missi…
Dott is the European champion of shared micro-mobility. Created through the merger of operators Dott in March 2024, the company decided to move forward under the name of Dott and integrated all vehicles into the Dott app…
Skills: Driving, Fleet Maintenance, Battery Swapping, Minor Repairs, Logistics
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Full-time
Performance-oriented bonus, 30 days vacation, Workation up to 6 weeks per year, Dog-friendly office, €2,000 annual budget for personal and professional development, Urban Sports Club membership
Posted 41d ago
~40 hrs/week
Responsibilities
The role focuses on revenue protection by rescuing canceled contracts and proactively supporting customers to prevent churn. Responsibilities include conducting winback calls, logging customer insights in CRM systems, and collaborating on process optimization.
Requirements
Candidates need entry-level experience in customer-facing roles such as support or telesales. Fluency in written and spoken German is required, along with professional English skills and experience with structured administrative workflows.
Full job description
Across Europe, fleets are under enormous pressure. Fuel costs are rising. Regulatory requirements are tightening. The shift to low-emission vehicles is accelerating. And yet around 70% of European businesses still manage their fleets manually, with spreadsheets, disconnected tools, and processes that were never built for this moment.
Shiftmove exists to make this simple. We are a profitable B2B SaaS company and the fastest-growing fleet management platform in Europe, born from the merger of Avrios and Vimcar, and now serving tens of thousands of corporate customers across Germany, France, Spain, Switzerland, Poland, and beyond. Most recently, we acquired Optimum and Ocean in France, expanding our footprint and doubling down on one of Europe's largest fleet markets.
Our AI-powered platform connects real-time vehicle data with intelligent software so that businesses can procure smarter, control costs, stay compliant, and lead the transition to cleaner mobility, all from one place.
About The Role
As a (Junior) Retention Specialist, you will walk into a vital role as the most important voice on the phone for our German-speaking customer base. Your core mission is focused directly on revenue protection and recovery, splitting your energy 50/50 between rescuing canceled contracts and proactively supporting our Prosumer & Fleet customers before they ever consider leaving.
Because this is a Junior role within our Existing Business team, you will follow structured, straightforward processes daily. You will receive extensive training and daily coaching, giving you everything you need to become an independent retention champion within your first 90 days.
You will create direct value for the company by turning challenging customer situations around, while conscientiously capturing insights that help our product and service teams continuously improve.
What You'll Do
Customer Winback: Reach out directly to customers who have canceled their contracts to actively listen to their concerns, address their issues, and present tailored offers to convince them to stay.
Churn Prevention: Approach existing Prosumer and Fleet accounts proactively when they show signs of churn risk—such as low platform usage, to conduct satisfaction checks and secure long-term loyalty.
Data Logging: Document all critical insights from your customer conversations into our CRM systems (Salesforce/HubSpot) to ensure our product teams have clean data for continuous optimization.
Process Optimization: Collaborate closely with the broader Existing Business team to refine our conversation guides, discount structures, and winback strategies.
Skill Development: Participate actively in regular training and communication coaching sessions to continuously level up your negotiation and conflict-resolution skills.
What You'll Need to Succeed
Customer-facing experience: entry-level experience in customer service, complaint management, telesales, support, or account management
Language proficiency: fluent written and spoken German alongside professional English skills
Administrative workflow: experience executing structured processes and documenting details accurately within business tools
How You Work
You maintain high energy and an empathetic, professional composure on the phone, genuinely viewing a customer's "no" as the starting point for an open conversation.
You keep a cool head during high call volumes, seamlessly balancing active listening with clean, organized administrative follow-ups.
Why Join Us?
Master the art of negotiation: Gain top-tier communication, conflict resolution, and negotiation skills through structured coaching that will serve your entire career footprint.
Direct business impact: See the immediate results of your daily work by tracking the revenue and customers you actively rescue and protect.
Build products with real-world impact: We solve complex, everyday problems for thousands of businesses across Europe, replacing manual, fragmented fleet operations with data-driven, intelligent solutions people truly rely on.
Scale something meaningful: We’re a profitable, PE-backed scale-up with strong fundamentals and a clear ambition (1M vehicles by 2027), offering a rare mix of stability, ownership, and pace.
Work in a truly international, collaborative environment: With 30+ nationalities, English as our working language, and teams across Europe, collaboration and shared ownership are part of how we work every day.
Grow with autonomy and trust: We invest heavily in product, data, and people – giving you the space to take responsibility, contribute ideas, challenge others, and do your best work while helping shape how we scale.
Benefits
Package & Setup: Fair base salary complemented by a performance-oriented bonus for successful customer rescues, with a modern hybrid work setup based out of our Berlin office
Vacation: 30 days
Workation: Up to 6 weeks per year working remotely from anywhere in the world
Dog-friendly office: Because furry coworkers make everything better! 🐶
Development: €2,000 annual budget for personal and professional development
Main benefits: Urban Sports Club membership, Harmony subscription, JobRad, or a subsidy for a BVG ticket
Wellbeing: 1 Mental Health Day + Access to nilo.health
For foodies: Free lunch once per week, biweekly company breakfast, and 24/7 available drinks & snacks 🍕
We mean it: With over 40 nationalities, we are united by our dedication and a shared belief in our purpose: to simplify mobility operations for businesses. Different backgrounds, career paths, and perspectives are what make the work better.
What we care about is simple: people who take responsibility, make it happen, and care deeply about the work. If you're unsure whether you fit, apply anyway. And if you need anything adjusted during the process, just tell us, and we'll make it work.
Shiftmove is transforming how European businesses manage mobility — with a unified, intelligent platform that connects fleets, data, and people in one seamless ecosystem. Formed in 2023 through the merger of Avrios and Vimcar and strengthened by the acquisitions of Optimum Automotive (2024) and Ocean (2025), Shiftmove has become a true European fleet-technology powerhouse.
Today, 500+ experts support 27,000 customers in managing more than 730,000 vehicles across Europe, helping organisations operate efficiently, stay compliant, reduce costs, and make smarter decisions.
Our mission is simple: We simplify mobility operations for businesses.
Guided by our vision of a holistic mobility operations platform, we eliminate data silos, streamline processes, and connect every tool, workflow, and data point in one place. By combining proprietary fleet insights with a broad ecosystem of mobility resources, we empower organisations to stay agile, flexible, and future-ready.
Our Solutions
Avrios – Data-driven fleet management with real-time insights, automation, and compliance built in.
Vimcar – Europe’s most trusted GPS tracking and TÜV-certified digital logbook.
Optimum – A modular, scalable platform powering connected vehicle services.
Ocean – Advanced telematics and mobility solutions enhancing efficiency, safety, and connectivity.
As we build Europe’s leading AI-powered platform for digital and connected fleet management, we remain committed to a culture where creativity, collaboration, and well-being drive innovation — because we believe we are truly better together.
Fleet technology that thinks. People who care. 💙
Offices: Warschauer Straße 57, Berlin, BE 10243, DE
How many Transportation jobs are open in Wrocław, Poland right now?
There are currently 76 open transportation positions in Wrocław, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Transportation roles in Wrocław, Poland?
Companies currently hiring include Volvo Construction Equipment, MAHLE, PPG, UPS, RTX, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Transportation jobs in Wrocław, Poland?
Yes — 26 of the 76 open transportation positions offer remote or hybrid work (3 remote, 23 hybrid).
How do I apply for Transportation jobs in Wrocław, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.