Mexico City, Mexico · Hybrid
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing,…
Skills: Data Collection, Data Analysis, Customer Experience, Voice of Customer, Root Cause Analysis
Mexico City, Mexico · Hybrid
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing,…
Skills: People Management, SQL, Python, Audit Program Design, Experience Management
Mexico City, Mexico · Hybrid
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing,…
Skills: Data Analysis, Excel, SQL, Python, Strategic Planning
Mexico City, Mexico · On-site
As a Call Center Agent, you will be responsible for handling inbound calls from customers requesting towing and roadside assistance services. Your primary role is to assess each customer's situation, gather accurate serv…
Skills: Bilingual English and Spanish, Customer Service, Call Handling, CRM Software, Google Maps
Mexico City, Mexico · Hybrid
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing,…
Skills: Strategic Partnerships, Commercial Acumen, Data Analysis, Stakeholder Management, Performance Metrics
Mexico City, Mexico · On-site
Work will be in warehouse doing functions such as: receiving, storing, and distributing material, tools, equipment, and products within establishments.Loads and unloads product to and from delivery vehicles and designate…
Skills: Warehouse Operations, Forklift Operation, Inventory Management, Loading and Unloading, Material Handling
Mexico City, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Customer Service, Conflict Resolution, Incident Management, Basic Excel, Logistics Coordination
Mexico City, Mexico · On-site
Work will be in warehouse doing functions such as: receiving, storing, and distributing material, tools, equipment, and products within establishments.Loads and unloads product to and from delivery vehicles and designate…
Skills: Warehouse Operations, Forklift Operation, Inventory Management, Material Handling, Loading and Unloading
Mexico City, Mexico · On-site
$24k/mo
¿Estás listo para ser el motor de ventas en las tiendas? Únete a nuestro equipo en Kellanova como Chofer Vendedor a Detalle. Serás responsable de realizar la entrega y venta directa de productos, asegurando una excelente…
Skills: Direct Sales, Product Merchandising, Route Delivery, Cash Handling, Customer Service
Mexico City, Mexico · On-site
¿Te interesa la logística y administración de almacén? Únete a Kellanova como Auxiliar de Almacén y forma parte de nuestro equipo. En este puesto, serás clave para garantizar la correcta organización y distribución de pr…
Skills: Warehouse Management, Product Rotation, Order Preparation, Inventory Control, Hydraulic Pallet Jack Operation
Mexico City, Mexico · On-site
¿Estás preparado para emprender el vuelo en un sector de la aviación dinámico y de ritmo vertiginoso? Como líder mundial en servicios de aviación, Swissport presta servicios de a…
Skills: Diesel Engine Maintenance, Gasoline Engine Maintenance, Electrical Services, Metal Fabrication, Tire Repair
Marriott International Hotels, Inc.Mexico City, Mexico · On-site
POSITION SUMMARY Open doors and assist guests/visitors entering and leaving property. Monitor and direct personal and commercial vehicle traffic on property, including guest vehicles, taxi cabs, limousines, and buses, to…
Skills: Valet Parking, Guest Services, Traffic Direction, Customer Service, Vehicle Security
Mexico City, Mexico · On-site
Principales responsabilidades: 1. Participación en el control documental de operaciones de importación y exportación. 2. Actualización de información de entregas de embarques en ERP 3. Integración y administración de exp…
Skills: Import and Export Control, ERP Software, Document Management, Customs Law, Logistics
Mexico City, Mexico · Hybrid
Daimler Truck AG group is the leader in the global automotive industry with more than 120 years of experience in 200 countries. Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are lo…
Skills: Excel, Power Automate, AI, SAP FI, SAP COPA
Mexico City, Mexico · Hybrid
Daimler Truck AG group is the leader in the global automotive industry with more than 120 years of experience in 200 countries. Our people reflect the company values: Passion, Respect, Integrity and Discipline; we are lo…
Skills: Excel, Power Automate, AI, SAP FI, SAP COPA
Mexico City, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Customer Service, Distribution Management, Transportation Management, SAP, Microsoft Excel
Mexico City, Mexico · On-site
Vive tu propósito y marca la diferencia con Grupo PiSA. Con más de 80 años de historia, Grupo PiSA es una empresa 100% mexicana comprometida con la salud y el bienestar de millones de personas, tanto en México como a niv…
Skills: Customer Service, Delivery Processes, Courier Services, Invoicing, Travel Expense Management
Mexico City, Mexico · On-site
Overview CAREERS TO SMILE ABOUT At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work…
Skills: Fixed asset accounting, Financial reporting, Capitalization, Depreciation, SOX controls
Mexico City, Mexico · Hybrid
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing,…
Skills: Risk Management, Risk Policy Design, Regulatory Compliance, Risk Monitoring, Stress Testing
Mexico City, Mexico · Hybrid
Company Overview DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing,…
Skills: SQL, Python, Business Analysis, Financial Modeling, Product Performance Tracking
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Support the Customer Experience team by collecting and analyzing customer feedback to identify pain points. Create reports, dashboards, and documentation to help improve service and operational decisions.
Requires current enrollment in a Bachelor's program in Business, Engineering, Economics, Data, or a related field. Candidates must have a strong analytical mindset, proficiency in Excel/Google Sheets, and advanced English skills.
DiDi Global Inc. is the world’s leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.
DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world’s transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.
For more information, please visit: www.didiglobal.com/news
#LI-HybridAs a CX Operations Intern, you will support the Customer Experience and Customer Service team with data collection, analysis, and research that helps the team understand customer pain points and improve service. You will work alongside analysts on real projects, learning how customer feedback and operational data turn into decisions that affect millions of users.
It fits someone curious about data, customer experience, and how a large tech platform operates.
Helping collect, organize, and clean customer feedback from surveys, reviews, and support interactions.
Supporting the preparation of Voice of Customer (VoC) and customer experience reports.
Tracking customer experience and operational metrics, and flagging trends or issues you notice.
Assisting with root cause analysis to understand why customers run into specific problems.
Conducting market and competitor research on industry trends and best practices.
Building dashboards, charts, and slides that help the team share what the data says.
Supporting customer journey mapping and documentation of customer service processes.
Partnering with analysts and cross-functional teams (Product, Operations, Marketing, Frontline) to gather information for ongoing projects.
Current enrollment in a Bachelor's program (Business, Engineering, Economics, Data, or a related field).
A strong analytical mindset and attention to detail.
Curiosity about customer experience, operations, and how businesses make decisions with data.
Working proficiency in Excel or Google Sheets; any exposure to data visualization tools is a plus.
The ability to break a problem into smaller parts and work through it in a structured way.
Clear written and verbal communication.
Comfort working in a fast-paced, collaborative environment.
Advanced English.
At DiDi, we believe that our differences are our biggest source of strength. That‘s why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.
Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.
We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that’s how we create better products and services, make better decisions and better serve the communities we’re a part of.
I acknowledge that prior to submitting this application, I have read and accepted the Privacy Notice for Candidates which is available on https://careers.didiglobal.com/terms
DiDi Global Inc. is a leading mobility technology platform. It offers a wide range of app-based services across Asia Pacific, Latin America, and other global markets, including ride hailing, taxi hailing, designated driving, hitch and other forms of shared mobility as well as certain energy and vehicle services, food delivery, and intra-city freight services. DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry, and the communities to solve the world’s transportation, environmental, and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive, and sustainable transportation and local services ecosystem for cities of the future.
Offices: -, Global, CN · Av. Paseo de la Reforma, Col Juárez, Alc Cuahtemoc CP 06600, Mexico City, MX · Varsovia, Juárez, Ciudad de México, Cuauhtémoc 06600, MX · Norte, Viña del Mar, Valparaíso, CL · Level 2/7 George St, North Strathfield, Sydney, New South Wales 2137, AU
There are currently 208 open transportation positions in Mexico City, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include DiDi, Conduent, Farmacia San Pablo, Sener, DSV - Global Transport and Logistics, among others. Browse the listings above to see every active employer.
Yes — 73 of the 208 open transportation positions offer remote or hybrid work (1 remote, 72 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
