Wilmington, Massachusetts, United States · On-site
Customer Support Team Associate Location: Wilmington Branch | Schedule: Monday–Friday 6 am - 3pm | Compensation: $20.00–$22.00/hour Position Overview Homans Associates (HA) is a subsidiary of the largest independent HVAC…
Skills: Customer Service, Telephone Communication, Written Communication, Computer Proficiency, Problem Solving
Wilmington, Massachusetts, United States · On-site
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Wilmington, Massachusetts, United States · On-site
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Skills: Sales, Closing Skills, Customer Service, Relationship Building, Interpersonal Skills
Wilmington, Massachusetts, United States · On-site
$18/hr–$19/hr
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Wilmington, Massachusetts, United States · On-site
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The associate will coordinate with branch locations and customers to expedite orders through the eCommerce platform and logistics chain. They are also responsible for sourcing materials, resolving customer issues, and identifying growth opportunities for business development.
Candidates must have a high school diploma or GED and experience providing high-level customer service. Proficiency in technology and strong communication and problem-solving skills are required.
Customer Support Team Associate
Location: Wilmington Branch | Schedule: Monday–Friday 6 am - 3pm | Compensation: $20.00–$22.00/hour
Position Overview
Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi, Armstrong and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey.
At Homans, we're committed to delivering world-class service to our customers. As a Customer Support Team Associate, you will work with our internal branch locations and customer base to expedite orders from our eCommerce platform through the logistics chain — playing a key role in keeping our operations running smoothly.
Company Website: http://www.homans.com/careers
Responsibilities of a Customer Support Team Associate:
Qualifications of a Customer Support Team Associate:
There's no place like Homans!
#IND1
Homans is your number one choice for HVAC/R and Mechanical Insulation products.
Homans Associates is the premier distributor of HVAC Equipment, Supplies and Mechanical Insulation products in the Northeast. We've been serving the contractor community since 1952 with locations across all of New England plus New York and New Jersey. Our logistics network includes over 80 trucks and almost 1 million square feet of distribution space. At Homans, we take our customers' success seriously. We utilize both Technology and People to create solutions for the challenges our customers face.. We have developed, partnered and invested in tools that propel their business forward. We also employ the foremost experts in the HVAC and Mechanical Insulation industries. We refer to our employees as Associates, and our Associates are empowered to improve our customer's experience and ensure our customers success. From the cab of the truck, to behind the counter, on the website and on the phone, all the way to the President's office, our people put the customer at the center of every interaction and decision.
Offices: 613 Main Street, Homans Associates, Wilmington, Massachusetts 01887, US
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