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Full-time
bachelor degree
Medical coverage, Dental coverage, Vision coverage, Paid time off, Paid holidays, Floating holidays
Posted 12d ago
~40 hrs/week
Responsibilities
The General Manager will oversee daily operations, manage P&L, and implement process improvements to drive profitability and customer satisfaction. They are responsible for mentoring staff, scheduling projects, and ensuring the company's best practices are followed across commercial and residential lines of business.
Requirements
Candidates must have at least seven years of leadership experience in P&L management, budgeting, and operations, preferably within the construction or service provider industry. A bachelor's degree is preferred, and the role requires proficiency in Windows-based programs, ERP/CRM systems, and the ability to travel for training.
Full job description
Why DH Pace?
The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.
Apply your General Manager, Branch Manager, and/or Operations and Project Management leadership background as General Manager at Overhead Door Company of Little Rock™, a DH Pace Company, Inc.
Leverage your hands-on Management experience to effectively assess current operations and when necessary, recommend and implement approved procedural and/or process changes while always fostering and instilling team building strategies, increasing sales and profitability, and continuing to ensure a high level of customer service is maintained. Will oversee existing customer projects and will ensure the operation realizes an increase in revenues for New Construction and Service work for three lines of business (commercial, residential, and entry door systems).
If you have a passion and talent for developing staff, customer service, forming and fostering relationships, and enjoy driving effective operational changes that positively influence the bottom-line, consider formally applying for this General Manager role.
POSITION OVERVIEW:
Achieve financial objectives by preparing an annual budget, scheduling expenditures, analyzing variances and initiating corrective actions with full P&L responsibility.
Make appropriate recommendations for operational and sales procedural/process improvement changes and implement with a goal of increasing customer satisfaction while delivering healthy profit margins and return on sales that meet or exceed the annual financial budget/forecast.
Leverage operations / process improvement expertise in a consultative manner with personnel to give employees the confidence that they can trust your leadership and any changes they are expected to adopt in their daily work activities, thus becoming the “go to resource” for operational assistance, advice, guidance and career mentoring.
Assist with employee/job scheduling and assist with technical/mechanical trouble shooting and problem resolutions.
Perform regular audits and ensure staff perform the required daily tasks in their respective areas with utilization of the company’s best practices, policies and procedures.
Maintain professional communication in all circumstances with personnel and customers and timely resolve personnel matters and escalated customer concerns.
QUALIFICATIONS:
Minimum seven (7) years’ experience managing personnel, P&L, budgets, projects, materials ordering, sales and customer service in a leadership position; preferably with experience in service provider industry such as HAVAC or another construction/building materials business with products that are sold to end users, installed and/or serviced at customer sites.
Bachelor’s degree preferred.
Training: Must be willing and available during first 90-days of employment to Train in Kansas City up to three (3) times; one week per trip.
Proficient with Windows based programs and ERP/CRM systems.
Analytical skills to evaluate operational data, processes, procedures, financial results, survey feedback and other metrics to determine cause/effect relationships with ability to isolate key information and discern the impact of process or procedural changes.
Possess an ability for technical applications and mechanical systems.
Good driving record and valid driver’s license required.
Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.
Office Location / Full-Time Onsite: 5303 Crystal Hill Road, North Little Rock, AR 72118
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What We Offer
Comprehensive medical, dental, and vision coverage — available your first full month
Generous paid time off plus paid holidays and floating holidays
Company-paid life insurance, short-term disability, and long-term disability
401(k) with employer match
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Voluntary benefits including supplemental life and critical illness coverage
Employee discounts for you and your immediate family
Competitive compensation with annual performance reviews
Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.
DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)
DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.
Related keywords
General ManagerP&L ResponsibilityOperations ManagementBudgetingProject ManagementConstructionService IndustryCommercial Door SystemsResidential Door SystemsProcess ImprovementStaff MentoringERPCRMCustomer SatisfactionStrategic PlanningMechanical Systems
The DH Pace Company, Inc. offers a complete range of door and door related products and services for both new construction projects and existing facilities. The Company currently operates under the Overhead Door™ Ribbon brand name in numerous markets across the United States. This relationship as an authorized distributor partner with Overhead Door™ Corporation goes back to 1926.
The Company markets certain products and services under DH Pace brand names, including: DH Pace Door Services, DH Pace Systems Integration, DH Pace Construction Services, and the DH Pace Facilities Group. Each office includes a large service department that offers preventive maintenance programs and emergency service capability 24 hours a day, 7 days a week, 365 days a year.
At DH Pace we feel a deep responsibility to build a strong company for our customers, our employees, our shareholders, and for the communities we serve. In 2010, we re-energized our long-standing tradition of community involvement by reaffirming our commitment to investing a portion of our resources towards making a positive difference in the lives of others including: customers, employees, community service, environmental sustainability, and governance practices.
OUR BUSINESS MISSION STATEMENT
To enhance the lives of people by improving the safety, security, convenience, and aesthetics of the buildings where they live, work, and play.
Offices: 1901 E 119th St, Olathe, Kansas 66061, US · 1901 E 119th St., Olathe, KS 66061, US · 5105 Avalon Ridge Pkwy, Peachtree Corners, Georgia 30071, US · 12046 Lackland Rd., St. Louis, MO 63146, US · 5656 Pasadena Ave NE, Albuquerque, New Mexico 87113, US
How many Trades jobs are open in Little Rock, AR right now?
There are currently 459 open trades positions in Little Rock, AR listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Trades roles in Little Rock, AR?
Companies currently hiring include University of Arkansas System, Compass Group, UAMS MEDICAL CENTER, Costco Wholesale, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Trades jobs in Little Rock, AR?
Yes — 4 of the 459 open trades positions offer remote or hybrid work (2 remote, 2 hybrid).
How do I apply for Trades jobs in Little Rock, AR?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.