CX Solutions Manager - Brazil (Technical Account Manager)
Siuna, North Caribbean Coast, Nicaragua · On-site
Senior
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Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
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Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Apoiar as rotinas do departamento administrativo, contribuindo para o bom andamento dos processos internos; Auxiliar na organização, revisão e controle de documentos diversos: contratos, comunicados, registros internos e…
Skills: Administrative Support, Document Control, Written Communication, Verbal Communication, Attention To Detail
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Senior
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Senior
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Senior
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Senior
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Senior
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Senior
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Siuna, North Caribbean Coast, Nicaragua · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
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Full-time
bachelor degree
Professional development, Career growth opportunities, Collaborative culture, Comprehensive benefits package
Posted 15d ago
~40 hrs/week
Responsibilities
The CX Solutions Manager will manage a portfolio of client accounts, acting as the primary liaison to drive digital marketing strategies and ensure client success. They are responsible for project management from conceptual design to implementation, while providing technical support and identifying upsell opportunities.
Requirements
Candidates must hold a bachelor's degree in Project Management, Computer Science, or a related field and possess at least 5 years of experience. Proficiency in SQL, Javascript, HTML, and CSS is highly desirable, along with strong communication and project management skills.
Full job description
D.Engage is a leading SaaS company dedicated to delivering innovative solutions that drive digital engagement and enhance customer experiences. Our team is passionate about technology and committed to fostering an environment where talent can thrive and grow.
We are seeking proactive, high-performing CX Solutions Manager at D.engage. This role merges skills in account management and technical project management to ensure the success, retention, and growth of our client base. The CX Solutions Manager will be the primary liaison between clients and internal teams, driving the implementation of digital marketing strategies while providing technical expertise and support.
Responsibilities:
Client Relationship Management:
Own a portfolio of existing client accounts, providing efficient client liaison and project management to deliver on client requirements.
Actively consult clients regarding dEngage products and services, assisting in creating digital strategies and advocating for their success.
Identify and close cross and upsell opportunities
Project Management:
Manage projects from conceptual design through implementation, ensuring adherence to scope, budget, and timeline.
Develop comprehensive project plans merging customer requirements with company goals, coordinating various teams throughout all project phases.
Monitor project progress, make detailed reports on milestones and deliverables, and maintain correct project time frames and status reports.
Technical Support and Consultation:
Respond to clients' technical queries proactively and provide support and technical consultation.
Work closely with technical support and development teams to meet customer requests promptly.
Generate technical documents and provide clients with updates and training on new releases of D.engage products.
Requirements
Bachelor’s degree in Project Management, Computer Science, or related technical field.
Demonstrated understanding of Project management processes, strategies, and methods.
Good knowledge of SQL, Javascript, HTML, and CSS is highly desirable.
Strong command of multi-channel and cross-device digital marketing journeys.
Ability to communicate technical information effectively to both technical and non-technical stakeholders.
Excellent problem-solving skills, with a proactive approach to addressing challenges.
Superb presentation and time management skills.
Strong commercial acumen
Native/Bilingual English speaker
Benefits
Growth Opportunities: Access to professional development and career growth within a rapidly expanding SaaS company.
Collaborative Culture: Work in a supportive and innovative environment where your contributions are valued.
Competitive Benefits: Enjoy a comprehensive benefits package.
Note: Resume in English language will be acceptable only.
D•Engage is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
The only REAL Customer Experience Data Platform that transforms ALL your data into 1:1 personalized campaigns.
Industry
Software Development
Company size
51-200 employees
Founded
2018
Headquarters
London, London
LinkedIn followers
35,038
Transform your data into meaningful customer experiences at the moments that matter most.
Our Customer Experience Data Platform (CXDP) empowers marketers to deliver personalized, data-driven 1:1 engagement across every channel. The platform activates your data where it lives, powers AI-driven personalization, and executes through fully native channels. Cloud or on-premise, it adapts to your needs, providing a clear, seamless journey from data to revenue.
Global Trust. Measurable Results.
We’re trusted by more than 200+ of the world's best brands in over 30 countries across Europe, MENA, LATAM and Asia.
Brands such as Turkish Airlines, Acerto, Vodafone, Unilever, Toyota, BYD, Yves Rocher, Enterprise, Lexus, İş Bankası, and UBL trust us to connect data, personalize engagement, and achieve measurable results.
Our Capabilities.
D·engage gives you full control to build and activate campaigns instantly, powered by real-time segmentation and true 360° customer visibility.
We remove complexity by unifying all your customer data, insights, and actions in one platform.
1. True Data Foundation: the industries leading CDP
Our data-first foundation powers everything we do. D·engage unifies every online and offline data point into a single, always up-to-date customer view.
2. Realtime, 1:1 Personalization: the Channels
Every channel in D·engage is built natively, allowing seamless, real-time engagement across every touchpoint - Email, SMS, WhatsApp, mobile push, web push, and on-site messaging.
3. AI-Driven Intelligence: Zeki AI
Our Predictive AI - Zeki - anticipates customer behavior, recommends optimal next actions, and makes hyper-personalization smarter at every step. This ensures your campaigns are always intentional and profitable. Predictive AI (Zeki AI) that anticipates behaviors and optimizes campaigns in real time.
#CustomerExperience #MarketingAutomation
Offices: 105-111 Euston Street, London, London NW1 2EW, GB · 7/9 Khlebozavodsky proezd, Moscow, Nargony District 115230, RU · Kelaynak Sokak 1, Beşiktaş, Istanbul 34340, TR · Singapore, SG · Sao Paulo, BR
SaaSCustomer InsightsCustomer Data PlatformOmnichannel MarketingMobile MarketingPersonalized Customer EngagementMarketing AutomationOn-premiseSegmentationContent Personalization
How many Technology jobs are open in Siuna, Nicaragua right now?
There are currently 399 open technology positions in Siuna, Nicaragua listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Siuna, Nicaragua?
Companies currently hiring include AgileEngine, Presence Tecnologia, Kaptiva | Soluções Educacionais, OSF Digital, AMSi Networks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Siuna, Nicaragua?
Yes — 409 of the 399 open technology positions offer remote or hybrid work (390 remote, 19 hybrid).
How do I apply for Technology jobs in Siuna, Nicaragua?
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