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Technology Jobs in Des Plaines, IL (Now Hiring) — 50 open

siffron logosiffron

Helpdesk Analyst

Des Plaines, Illinois, United States · On-site

$50k–$64k/yr

Mid level

Description About siffron: siffron is a leading provider of retail merchandising solutions, specializing in designing and manufacturing innovative display and signage systems. We partner with top brands and retailers acr…

Skills: PC troubleshooting, Hardware configuration, Microsoft 365, Windows Server Administration, DNS

Honeywell Technologies logoHoneywell Technologies

Lead Field Service Technician

Des Plaines, Illinois, United States · On-site

$79k–$89k/yr

Mid level$16B raised

Lead Field Service Technician The future is what you make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That mea…

Skills: Field service, Commercial fire alarm systems, Security systems, Card access, Cameras

Kranze Technology Solutions, Inc. logoKranze Technology Solutions, Inc.

Mechanical Engineer

Des Plaines, Illinois, United States · On-site

$80k–$115k/yr

Mid level

KTS develops complex, cutting-edge avionics and ground hardware and software solutions supporting digital interoperability, survivability, situational awareness, and data collection. We have a proven track record of deli…

Skills: Mechanical Engineering, Structural Analysis, Thermal Analysis, ANSYS, ANSYS ICEPAK

Oakton College

Campus Technology Student Employee, #0998

Des Plaines, Illinois, United States · On-site

Entry level

Overview: Supports the business functions of the Campus Technology managers. May be asked to work with various office productivity tools, conduct research and analyze results, and meet with end users. May be asked to ass…

Skills: Google Suite, Microsoft Office, Communication, Customer Service, Phone Skills

Bright Vision Technologies logoBright Vision Technologies

Dell Boomi Developer

Des Plaines, Illinois, United States · Remote Solely

$75k–$100k/yr

SeniorVisa sponsorship

Dell Boomi Integration Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fan…

Skills: Dell Boomi AtomSphere, Groovy, JavaScript, API Management, OAuth2

Bright Vision Technologies logoBright Vision Technologies

Cloud Network Engineer

Des Plaines, Illinois, United States · Remote Solely

$87k–$105k/yr

SeniorVisa sponsorship

Cloud Network Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic op…

Skills: Cloud networking, VPC/VNet design, Hybrid connectivity, Routing, Switching

Bright Vision Technologies logoBright Vision Technologies

Application Security Engineer

Des Plaines, Illinois, United States · Remote Solely

$85k–$105k/yr

SeniorVisa sponsorship

Application Security Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fanta…

Skills: Application Security, OWASP Top 10, Code Review, SAST, DAST

Bright Vision Technologies logoBright Vision Technologies

Edge AI Engineer

Des Plaines, Illinois, United States · Remote Solely

$70k–$100k/yr

SeniorVisa sponsorship

Edge AI Engineer– Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportuni…

Skills: Python, C++, Machine Learning, Model Compression, Quantization

Bright Vision Technologies logoBright Vision Technologies

Cloud Architect (Multi-Cloud)

Des Plaines, Illinois, United States · Remote Solely

$130k–$170k/yr

SeniorVisa sponsorship

Cloud Architect (Multi-Cloud) – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fanta…

Skills: Cloud Architecture, AWS, Azure, GCP, OCI

Bright Vision Technologies logoBright Vision Technologies

MuleSoft Developer

Des Plaines, Illinois, United States · Remote Solely

$94k–$125k/yr

SeniorVisa sponsorship

MuleSoft Developer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opport…

Skills: MuleSoft Anypoint Platform, API Design, DataWeave, Mule Runtime, API-led Connectivity

Bright Vision Technologies logoBright Vision Technologies

Model Serving Engineer

Des Plaines, Illinois, United States · Remote Solely

$74k–$98k/yr

SeniorVisa sponsorship

Model Serving Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic op…

Skills: Python, Go, Rust, C++, Distributed systems

Bright Vision Technologies logoBright Vision Technologies

Data Platform Architect

Des Plaines, Illinois, United States · Remote Solely

$140k–$180k/yr

SeniorVisa sponsorship

Data Platform Architect – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic o…

Skills: Data Architecture, Snowflake, Databricks, BigQuery, Redshift

Bright Vision Technologies logoBright Vision Technologies

Oracle Cloud Security Engineer

Des Plaines, Illinois, United States · Remote Solely

$100k–$113k/yr

SeniorVisa sponsorship

Oracle Cloud Security Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fant…

Skills: Oracle Cloud Infrastructure, OCI Identity, IAM Policies, Cloud Guard, Security Zones

Bright Vision Technologies logoBright Vision Technologies

Oracle Integration Cloud (OIC) Developer

Des Plaines, Illinois, United States · Remote Solely

$100k–$120k/yr

Senior

Oracle Integration Cloud (OIC) Developer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This…

Skills: Oracle Integration Cloud, OIC, Oracle Cloud Applications, REST, SOAP

Bright Vision Technologies logoBright Vision Technologies

GPU Software Engineer (CUDA)

Des Plaines, Illinois, United States · Remote Solely

$80k–$107k/yr

SeniorVisa sponsorship

GPU Software Engineer (CUDA) – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantas…

Skills: CUDA, C++, GPU Architecture, High-performance computing, Performance engineering

Bright Vision Technologies logoBright Vision Technologies

Microservices Architect

Des Plaines, Illinois, United States · Remote Solely

$150k–$185k/yr

SeniorVisa sponsorship

Microservices Architect – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic o…

Skills: Microservices, Kubernetes, Domain-driven design, Distributed systems, Java

Bright Vision Technologies logoBright Vision Technologies

Observability Engineer

Des Plaines, Illinois, United States · Remote Solely

$89k–$110k/yr

SeniorVisa sponsorship

Observability Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic op…

Skills: Prometheus, Grafana, Datadog, New Relic, Splunk

Bright Vision Technologies logoBright Vision Technologies

LLM Engineer

Des Plaines, Illinois, United States · Remote Solely

$72k–$100k/yr

SeniorVisa sponsorship

LLM Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportunity …

Skills: Python, PyTorch, Large Language Models, Fine-tuning, Transformer-based models

Bright Vision Technologies logoBright Vision Technologies

OpenShift Platform Engineer

Des Plaines, Illinois, United States · Remote Solely

$86k–$103k/yr

SeniorVisa sponsorship

OpenShift Platform Engineer – Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantast…

Skills: OpenShift, Kubernetes, Linux, Ansible, Terraform

Bright Vision Technologies logoBright Vision Technologies

OCI Cloud Engineer

Des Plaines, Illinois, United States · Remote Solely

$93k–$124k/yr

SeniorVisa sponsorship

OCI Cloud Engineer– Remote Bright Vision Technologies is a technology consulting and software development company delivering cloud, AI, data, and enterprise solutions across the United States. This is a fantastic opportu…

Skills: OCI, Terraform, Infrastructure-as-code, Python, Bash

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Showing 1–20 of 50

siffron logo

Helpdesk Analyst

siffron

Des Plaines, Illinois, United States • On-site

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Mid level

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  • $50k–$64k/yr
  • Full-time
  • bachelor degree
  • 401(k) match, Profit share, Tuition reimbursement, Medical insurance, Dental insurance, Vision insurance
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Helpdesk Analyst serves as the primary point of contact for end users, providing technical support and troubleshooting for hardware and software issues. They are also responsible for documenting incidents, assisting with infrastructure deployments, and maintaining network integrity.

Requirements

Candidates must have a Bachelor's degree in a computer-related field or equivalent hands-on experience. A minimum of 2-3 years of experience in PC hardware configuration and remote troubleshooting is required.

Full job description

Description

About siffron:

siffron is a leading provider of retail merchandising solutions, specializing in designing and manufacturing innovative display and signage systems. We partner with top brands and retailers across various industries to enhance their product presentation and optimize customer experiences. Our company values innovation and encourages creativity, offering a collaborative work environment that fosters growth and professional development. At siffron, we continue to push boundaries and set new standards in the retail market, establishing itself as an industry leader.

Join a team that values expertise, embraces new ideas, and is committed to delivering excellence for our customers. If you're ready to make a difference and be part of an organization that's setting the standard in retail merchandising, we'd love to hear from you.

JOB SUMMARY

The Helpdesk Analyst will serve as first point of contact to end users, delivering exceptional technical support, and ensuring positive experience. The Helpdesk Analyst will be responsible for troubleshooting including break/fix support, assisting network administrators and applications personnel. Key responsibilities will include documentation, tracking, and follow-up on all help desk calls as well as assisting the network administrators with all hardware and infrastructure deployments.

This role is located in Des Plaines, Illinois.

ESSENTIAL FUNCTIONS

End User Support and Customer Service

  • Serve as point of contact with help desk tickets and requests (via phone calls and/or emails) for employees seeking technical assistance
  • Effectively and accurately document incidents, requests, and resolutions within ticketing system
  • Ensure requests for technology services and support are properly recorded, assessed, prioritized, addressed timely and properly escalated.
  • Build strong internal customer relationships by addressing issues with the proper level of urgency.
  • Develop a trusting relationship with the application development and network administration personnel by becoming the first line of support for business applications and infrastructure tools.

Technical Troubleshooting and Resolution

  • Configure, install, troubleshoot, and repair PC and hardware.
  • Troubleshoot Microsoft 365 and other business applications.
  • Utilize remote tools and resources to solve issues effectively and efficiently.
  • Contribute to internal knowledge to improve service delivery and efficacy.

IT Operations and Infrastructure Support

  • Contribute to the design of network architecture, integration and installation.
  • Work closely with network administrations to maintain software/LAN/WAN/wireless security and integrity.
  • Provide ad hoc report writing support and training for other departments.
  • Other duties as assigned.

Requirements

EDUCATION, LICENSES, AND EXPERIENCE

  • Bachelor’s Degree (or obtaining) in computer related field, or comparable hands-on experience with computer networks.
  • Minimum Years of Experience Required in Specific Functions/Positions:

o 2 - 3 years with remote PC troubleshooting (Phone/Remote Control)

o 2 - 3 years PC hardware configuration, installation and troubleshooting.

o Windows desktop operating systems and MS Office.

o Windows Server Administration (DNS, DHCP, Group Policies, Windows Updates)

o IP Telephony Administration

o Active Directory administration (Account Creation/Deletion, Password changes, Group Membership, etc.).

o Security and Antivirus Software

o Familiarity with networking technologies.

SKILLS (Language, Mathematical, Reasoning, Other)

  • Must have strong people and interpersonal skills.
  • Excellent oral and written communication skills.
  • Ability to multi-task and prioritize duties and objectives.
  • Strong planning and time management skills.
  • Experience working in a fast-paced environment.
  • Ability to work independently with a minimum of day-to-day direction.
  • Ability to represent the company in a professional manner.

WORKING CONDITIONS/PHYSICAL DEMANDS

  • Skilled at managing multiple tasks concurrently.
  • Ability to travel to other siffron locations will be required.
  • Effective at projecting a responsive, customer service attitude to other individuals and departments.
  • Ability to handle stress and balance conflicting priorities.
  • Sitting and working at a computer for extended periods of time.
  • Ability to lift up to 50lbs.

siffron Benefits:

The salary range for this role is $50,423– 64,000 annually in Des Plaines, Illinois. siffron considers several factors when determining and extending an offer, including but not limited to, the role, function, a candidate’s work experience, location, education/training, and key skills.

  • 401(k) match (up to 50% of 6%)
  • Annual siffron profit share/safe harbor match
  • Tuition reimbursement program for eligible employees
  • Medical, dental, vision insurance after 30 days of employment
  • Flexible spending account and/or health savings account
  • Vacation/Personal/Bereavement leaves
  • Paid parental leave
  • Short & long-term disability coverage
  • Employee Assistance Program
  • Employee referral bonus program
  • siffron Shared Ownership Works Program
  • 10 paid holidays

Related keywords

Helpdesk AnalystTechnical SupportPC HardwareMicrosoft 365Windows ServerDNSDHCPGroup PoliciesActive DirectoryIP TelephonyNetworkingLANWANWireless SecurityTicketing SystemInfrastructure

Frequently asked questions

How much do Technology jobs in Des Plaines, IL pay?

Based on 48 listings with disclosed salaries, most technology jobs in Des Plaines, IL pay between $77k–$127k per year. Individual offers vary with seniority, company size, and specialization.

How many Technology jobs are open in Des Plaines, IL right now?

There are currently 50 open technology positions in Des Plaines, IL listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Technology roles in Des Plaines, IL?

Companies currently hiring include Bright Vision Technologies, Kranze Technology Solutions, Inc., Leidos, Honeywell Technologies, Lutheran Social Services of Illinois, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Technology jobs in Des Plaines, IL?

Yes — 32 of the 50 open technology positions offer remote or hybrid work (31 remote, 1 hybrid).

How do I apply for Technology jobs in Des Plaines, IL?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Technology jobs in other cities

New York, NYSan Francisco, CAAustin, TXWashington, DCChicago, ILBoston, MASeattle, WAAtlanta, GASan Jose, CASan Diego, CA

Other jobs in Des Plaines, IL

Customer Service & SupportLogisticsFood & BeverageManagement & LeadershipTransportationHospitalityEngineeringTradesRetailHealthcare

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