Role Purpose: The Manager Digital Products is responsible for the governance, planning and delivery of the bank’s digital products and services within the IWPB business line. The role drives the execution of the digital …
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Full-time
Posted 66d ago
~40 hrs/week
Responsibilities
The Manager Digital Products governs the planning and delivery of digital products and services within the IWPB business line. The role focuses on executing digital strategy, managing budgets, and ensuring compliance with regulatory and global standards.
Requirements
Candidates must be digital natives with extensive experience in digital channels, Agile methodologies, and financial budgeting. Strong knowledge of banking regulations, cybersecurity, and stakeholder management within a matrix organization is required.
Full job description
Role Purpose:
The Manager Digital Products is responsible for the governance, planning and delivery of the bank’s digital products and services within the IWPB business line. The role drives the execution of the digital strategy, ensuring alignment with business objectives, regulatory requirements, and global standards as well as overseeing the key performance indicators (KPIs) to align implementation with performance.
The role oversees digital investment planning, stakeholder engagement/management, and project delivery while fostering innovation and continuous improvement. The role is also accountable for maintaining robust governance, risk, control, and compliance frameworks to ensure a secure, efficient, and customer-centric digital banking experience.
Key Responsibilities:
Serve as the primary point of contact for key local, regional, and global stakeholders.
Lead the development and management of Digital VSIPs and FRPs, ensuring alignment with strategic priorities, business requirements, regulatory obligations, and global guidelines.
Drive the planning, development, and delivery of digital channel strategies, projects, and initiatives.
Manage go-to-market activation plans for digital products and services.
Oversee and manage digital-related budgets and cost centres.
Manage third-party and outsourced service providers supporting digital channels.
Own the preparation, reporting, and delivery of governance committee and forum packs, papers, and presentations.
Ensure compliance with local regulatory requirements and global standards across all digital banking channels.
Build and maintain strong relationships with senior stakeholders, representing local market interests in regional and global digital initiatives and ensuring the Egypt market is effectively represented.
Develop and evaluate business cases and cost-benefit analyses to assess project and service ROI.
Monitor market trends, customer needs, and competitive developments, proposing commercially viable digital solutions in collaboration with Retail, Wealth Management, and broader Digital Product Management teams
Knowledge & Experience / Qualifications:
Proven digital native with extensive experience in digital channels, products and services
Strong understanding of Technology with the ability to translate business objectives and customer needs into clear and actionable technology requirements.
Significant experience in user led design principles and Agile delivery methodologies.
Demonstrated expertise in digital product management, financial planning and budgeting, governance, and end-to-end project delivery is a MUST.
Solid understanding of banking regulations, risk management frameworks, compliance requirements, and control environments applicable to digital banking.
Strong knowledge of digital security, fraud prevention, authentication technologies, and customer protection mechanisms.
Deep understanding of digital transformation, Digital customer experience, and emerging digital trends, with the ability to leverage insights to drive business value.
Proven stakeholder management skills, with experience operating effectively within regional and global matrix organizations while delivering results in a fast-paced environment.
Excellent analytical, problem-solving, presentation, and communication skills.
Proficiency in workflow management tools, including Jira and Confluence.
Related keywords
Digital BankingIWPBVSIPsFRPsGo-to-marketROICost-benefit AnalysisDigital Customer ExperienceMatrix OrganizationAuthentication TechnologiesRetail BankingWealth ManagementJiraConfluenceAgileCybersecurity
Opening up a world of opportunity for our customers, investors, ourselves and the planet.
We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers.
HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges.
To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs
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How many Technology jobs are open in Cairo, Egypt right now?
There are currently 1,044 open technology positions in Cairo, Egypt listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Cairo, Egypt?
Companies currently hiring include Orange Business, PwC, Capgemini, VOIS, Accenture, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Cairo, Egypt?
Yes — 368 of the 1044 open technology positions offer remote or hybrid work (104 remote, 264 hybrid).
How do I apply for Technology jobs in Cairo, Egypt?
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