Overview of 66degrees 66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful fi…
Skills: Technical support, Troubleshooting, Windows, MacOS, Google Workspace
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: Business Analysis, Insurance Domain Knowledge, RPA, Process Mapping, Requirement Gathering
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: Power Automate, Power Apps, Microsoft Power Platform, Solution Architecture, Technical Consulting
YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business tra…
Skills: SAP FI, SAP S/4HANA, FSCM, General Ledger Accounting, Accounts Payable
*Description for Internal Candidates Roles and Responsibilities: Web PT -Consultant Perform manual application penetration tests on one or more of the following to discover and exploit vulnerabilities: web applications, …
Skills: Penetration testing, Web application security, API security, Mobile application security, Vulnerability research
Atolls is the world’s largest community-driven shopping platform, active in 20+ markets. We help millions make smarter spending decisions across discovery, evaluation, and (re-)purchase by connecting people with the righ…
Skills: Java 17, Spring Boot, Spring Reactive, GraphQL, MySQL
*Description for Internal Candidates Roles and Responsibilities: Web PT -Consultant Perform manual application penetration tests on one or more of the following to discover and exploit vulnerabilities: web applications, …
Skills: Application penetration testing, Web application security, API security, Mobile application security, Vulnerability research
Company Description Aqilea is an IT and engineering consulting partner that helps companies get more out of their technology and operations. With teams in Stockholm and Bangalore, we work closely with our clients to buil…
Be Part of Us: Innovation is and will always be the core of SAP Fioneer. SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is…
Skills: Java, Spring Boot, React.js, Angular, Microservices
Company Description In India, Bosch is a leading supplier of technology and services in the areas of Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. Additionally, Bosch has …
Job Summary NetApp is looking for a Senior Software Developers to help extend our leadership in Object Storage. You will design and build features that solve complex customer problems especially around AI/ML data lakes w…
Req ID: 381528 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are…
Skills: AI/ML testing, Data analysis, Python, PyTest, ETL/ELT
Job Summary Join NetApp’s StorageGRID team, building AWS-compatible object storage powering next-gen AI data lakes. As a SDET, you’ll work with top engineers to drive quality, build scalable test automation, and ensure h…
Skills: Python, Ruby, Perl, System testing, Automation
Job Summary NetApp is looking for a Senior Software Developers to help extend our leadership in Object Storage. You will design and build features that solve complex customer problems especially around AI/ML data lakes w…
Job Title: Senior Mobile Developer (React Native) – 8+ Years Experience Job Summary We are seeking an experienced and highly skilled Senior Mobile Developer with 11+ years of overall experience in software development, i…
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seek…
Skills: IT Service Desk, Troubleshooting, Customer Service, Windows 10, MacOS
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seek…
Skills: IT Service Desk Support, Troubleshooting, Customer Service, English Communication, Windows 10
Job Summary NetApp is looking for a Senior Software Developers to help extend our leadership in Object Storage. You will design and build features that solve complex customer problems especially around AI/ML data lakes w…
Job Summary NetApp is looking for a Software Developers to help extend our leadership in Object Storage. You will design and build features that solve complex customer problems especially around AI/ML data lakes while im…
Job Summary NetApp is looking for a Senior Software Developers to help extend our leadership in Object Storage. You will design and build features that solve complex customer problems especially around AI/ML data lakes w…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Internship
bachelor degree
Posted 5d ago
~40 hrs/week
Responsibilities
The IT Service Desk Intern will provide first-level technical support for hardware, software, and network incidents while managing IT assets and user access. They are responsible for logging and tracking support tickets, escalating complex issues, and maintaining accurate documentation of resolutions.
Requirements
Candidates must hold a bachelor's degree in Information Technology or a related field and possess prior internship experience in technical support. Proficiency in Windows, macOS, and Google Workspace is required, along with strong analytical and communication skills.
Full job description
Overview of 66degrees
66degrees is an end-to-end AI transformation partner that guides enterprises from complex business challenges to clear, quantifiable outcomes. Our company is the culmination of several successful firms, each a leader in its own right in cloud, artificial intelligence, and data. This convergence of talent and expertise is how we help businesses reach their own "inflection point," where chaotic data becomes a strategic asset, complexity becomes clarity, and AI becomes an engine for growth. Our ultimate vision is to be the catalyst for a future where every business operates as an intelligent enterprise, with autonomous systems unlocking human potential.
At 66degrees, we believe in thriving through challenges and winning together. These values not only guide us in achieving our goals as a company but also for our people. We are dedicated to creating a significant impact for our employees by fostering a culture that sparks innovation and supports professional and personal growth along the way.
Job Summary
The IT Service Desk Intern will serve as the first point of contact for IT-related incidents and service requests. The role involves troubleshooting basic hardware, software, and network issues, escalating complex problems to higher-level support teams, and delivering excellent customer service to ensure a seamless end-user experience.
Key Responsibilities
Provide first-level technical support to end users for IT-related issues and service requests.
Manage and maintain IT assets and user access within a secure workspace.
Log, categorize, prioritize, and track support tickets through the IT ticketing system.
Troubleshoot hardware, software, operating system, application, and network connectivity issues.
Assist users with password resets, account unlocks, software installations, and basic application support.
Escalate unresolved or complex technical issues to the L2 support team with complete documentation and troubleshooting details.
Maintain accurate documentation of IT procedures, knowledge articles, and issue resolutions.
Educate users on IT best practices and common troubleshooting techniques.
Participate in on-call support rotations as required.
Contribute to continuous improvement initiatives to enhance service desk operations and user satisfaction.
Required Qualifications
Bachelor's degree in Information Technology, Computer Science, or a related discipline (or equivalent practical experience).
Fresher with prior internship experience in an IT Service Desk or Technical Support role.
Good understanding of Windows and macOS operating systems.
Working knowledge of Google Workspace, Google Administration, and common business applications.
Basic understanding of networking concepts such as TCP/IP, DNS, and VPN.
Strong troubleshooting and analytical skills with the ability to diagnose technical issues efficiently.
Excellent verbal and written communication skills with a customer-first approach.
Ability to work independently as well as collaboratively in a team environment.
Preferred Qualifications
ITIL Foundation certification or equivalent IT Service Management certification.
Hands-on experience with ITSM tools such as ServiceNow or Jira Service Management.
Familiarity with remote desktop support tools and remote troubleshooting techniques.
Please note, we cannot sponsor or transfer any visas, of any kind, at this time.
66degrees is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to actual or perceived race, color, religion, sex, gender, gender identity, national origin, age, weight, height, marital status, sexual orientation, veteran status, disability status or other legally protected class.
AI Transparency & Disclosure
As an AI transformation partner, 66degrees leverages intelligent solutions to enhance our recruitment experience. We utilize AI tools—including LinkedIn Recruiter’s Hiring Assistant and interview transcription technologies—to assist with sourcing, role analysis, and capturing interview highlights.
These tools augment our process, but we "Commit to Our Craft" by ensuring all final hiring decisions are made by our human Talent Team. By applying, you acknowledge the use of these technologies to help us "Win Together" in finding the best fit for our team.
Related keywords
IT Service DeskTechnical SupportHardwareSoftwareNetworkWindowsMacOSGoogle WorkspaceGoogle AdministrationTCP/IPDNSVPNITILServiceNowJira Service ManagementRemote Desktop
At 66degrees, we help companies navigate through the complexities of AI, transforming data into intelligent solutions that empower the modern workforce. We achieve this with a proven approach that combines world-class technical rigor and AI fluency enablement to transform your vision into autonomous business reality, ensuring that technology, people, and processes are perfectly aligned for exponential growth.
Offices: 328 S Jefferson St, Chicago, Illinois 60661, US · 16/2, Sobha Alexander Plaza, Commissariat Rd, 4th Floor, Bengaluru, Karnataka 560025, IN · San Ana Edificio Murano, Oficina 64, San Jose, Heredia 40104, CR
Google CloudData ModernizationCloud EngineeringAIGenerative AICloud MigrationAnalyticsand DataBusiness Information SystemsData Management
How many Technology jobs are open in Bangalore, India right now?
There are currently 2,386 open technology positions in Bangalore, India listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Bangalore, India?
Companies currently hiring include NTT DATA North America, Walmart, KPMG India, Schneider Electric, YASH Technologies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Bangalore, India?
Yes — 896 of the 2386 open technology positions offer remote or hybrid work (106 remote, 790 hybrid).
How do I apply for Technology jobs in Bangalore, India?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.