TFL, a leading live entertainment and technology company, has a fantastic opportunity for an Operations Coordinator to join our team on-site at our headquarters located in Overland Park, KS. About TFL (Tickets For Less) …
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Guest Services Team Member - AdventHealth Sports Park at Bluhawk
Overland Park, Kansas, United States · On-site
Entry level
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Full-time
bachelor degree
Competitive salary, Discretionary performance bonuses, 401k with company match, Unlimited vacation, Medical insurance, Dental insurance
Posted 20d ago
~40 hrs/week
Responsibilities
The Operations Coordinator manages order issues with marketplace representatives and provides high-quality customer service regarding ticket access. They are also responsible for inventory management, order fulfillment using internal technology, and ensuring smooth day-to-day business functions.
Requirements
A bachelor's degree in a related field is preferred, along with a passion for sports or live entertainment. Candidates must possess strong communication skills, the ability to multi-task under pressure, and a high level of attention to detail.
Full job description
TFL, a leading live entertainment and technology company, has a fantastic opportunity for an Operations Coordinator to join our team on-site at our headquarters located in Overland Park, KS.
About TFL (Tickets For Less)
At TFL, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.
As a Top 10 ticket reseller in the country, TFL offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, TFL is a great place to work.
With our headquarters located in the greater Kansas City-area, TFL is proud to celebrate 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, AL. and Omaha, NE.
Responsibilities & Job Duties (including, but are not limited to)
Work with marketplace representatives at StubHub, Vivid Seats, SeatGeek and others to manage issues on TFL orders.
Provide best in class customer service to our marketplace customers – assisting customers with accessing mobile tickets, etc.
Monitor and respond to critical emails to ensure appropriate processing of orders.
Assist with inventory management and optimizing order processing – syncing accounts, attaching PDFs/barcodes, etc.
Utilize internal and external technology to process and fulfill orders.
Work in the Point of Sale to input new and renewed ticketing inventory.
Work collaboratively with other team members to achieve department and company goals.
Assist with special operations projects as needed.
Handles day-to-day activities to ensure business processes and functions run smoothly.
Qualifications
Bachelor’s degree in a related field preferred
Must have a passion for sports and/or live entertainment
Retail, travel, event, sports or live entertainment experience considered a plus
Excellent communication skills, including verbal & written
Self-motivation, attention to detail and strong organizational skills required
Must be able to work independently and as part of a team in a group setting
Strong ability to multi-task
Must be able to work under pressure in a fast-paced environment
Must have an eye for detail
Benefits:
Competitive salary
Discretionary performance bonuses
401k with company match
Unlimited vacation
Medical/Dental/Vision insurance
Long-term and short-term disability
Life insurance
Paid parental leave
Perks:
$1,000 employee ticket credit
Company outings to local live events, including Suite tickets to Kansas City’s premier events
Company kitchen including complimentary breakfast, lunch, snacks and drinks for employees daily
Company happy hours
Employee referral program
Casual Dress Code
Related keywords
StubHubVivid SeatsSeatGeekTicketing IndustryPoint Of SaleInventory ManagementLive EntertainmentSports ManagementOrder FulfillmentCustomer Support
Connecting fans with our partners' live events worldwide. We create memories for life.
Industry
Entertainment Providers
Company size
51-200 employees
Founded
2004
Headquarters
Overland Park, KS
LinkedIn followers
2,633
Founded in 2004, TFL has evolved from a secondary ticket resale platform to a leader in technology solutions and ticketing partnerships (www.tflgroup.com). As one of the fastest-growing event distribution companies in North America and the leading Midwest ticket marketplace for sports and entertainment, TFL offers technology solutions tied to its ticket inventory, helps rightsholders maximize revenue and connects fans to live events with no hidden service fees at checkout (www.ticketsforless.com).
Offices: 7311 W. 130th Street, Suite 100, Overland Park, KS 66213, US · 1410 University Blvd., Suite 2, Tuscaloosa, Alabama 35401, US · 14543 W Center Rd, Omaha, Nebraska 68144, US · 8550 Eager Rd, St Louis, Missouri 63144, US
SportsConcertsand TicketsSportsMedia and Entertainment
How many Sports & Recreation jobs are open in Overland Park, KS right now?
There are currently 136 open sports & recreation positions in Overland Park, KS listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Sports & Recreation roles in Overland Park, KS?
Companies currently hiring include Life Time Inc., Scheels, Jewish Community Center of Greater Kansas City, The Sports Facilities Companies, Andretti Indoor Karting & Games, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Sports & Recreation jobs in Overland Park, KS?
Yes — 3 of the 136 open sports & recreation positions offer remote or hybrid work (1 remote, 2 hybrid).
How do I apply for Sports & Recreation jobs in Overland Park, KS?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.