Sports & Recreation Jobs in Eagan, MN (Now Hiring) — 63 open — Page 2

Our mission at the Minnesota Vikings is to Advance the Vikings legacy through the passionate pursuit of excellence.

We strive to achieve, we put the team first, we seek to learn, we exhibit high character, and we are committed to a diverse, equitable and inclusive environment.

SUMMARY: The Director of Premium & Guest Experience is responsible for defining and delivering a best-in-class, relationship-driven hospitality strategy across every premium and guest touchpoint. This role sets the vision and drives execution of the end-to-end experience across game day and year-round environments, ensuring a seamless, elevated, and differentiated service and experience at U.S. Bank Stadium and TCO Performance Center.

This leader owns the strategy, standards, and outcomes that connect experience design to business impact, including collaboration on retention, renewals, satisfaction, revenue growth, and League performance metrics. They bring a clear point of view on what exceptional looks like and translate that vision into scalable systems, consistent execution, and measurable results.

With strong business acumen and a focus on relationship management, this role aligns cross-functional teams, elevates service culture, and builds the capabilities needed to deliver at a high level consistently. They anticipate evolving guest expectations and industry trends, ensuring the organization stays ahead while maintaining operational excellence.

Equally important, this leader develops and inspires a high-performing team, establishing clear expectations, accountability, and a culture grounded in continuous improvement and ownership.

This role defines what “first, best, only” looks like in premium and guest experience and hospitality.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

This position is responsible for, but not limited to, shaping and delivering a best-in-class premium and guest experience through clear strategy, elevated service standards, and seamless execution across all touchpoints. Specifics include:

Qualifications: 

CONFIDENTIAL REQUIREMENTS: This position may require access to confidential records and information. Confidentiality of the information with which the individual has contact must be maintained.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

The Minnesota Vikings are committed to creating and sustaining a culture for you. Whoever you are, we are an organization that embraces and empowers people of all backgrounds and experiences and incorporates diversity, equity, and inclusion into the foundation of everything we do. We are proud to have a culture that empowers our people to harness their uniqueness to develop their full potential as a contributor to the success of the organization and the communities we serve. The Minnesota Vikings are an equal opportunity employer, and we continue to commit to creating equitable opportunities by ensuring that our place can be anyone’s place.