Senior Operations & Application Support Engineer - freelance
Strasbourg, Grand Est, France · Hybrid
Senior
Company Description Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,…
Skills: Incident management, Root cause analysis, Observability, Linux, Unix
Senior Operations & Application Support Engineer - freelance
Strasbourg, Grand Est, France · On-site
Senior
Company Description Are you ready to shape the future technological landscape in Europe? We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,…
Skills: Incident Management, Root Cause Analysis, ITIL, Linux/Unix, Cloud-Native Platforms
Operations & Application Support Engineer - freelance
Strasbourg, Grand Est, France · Hybrid
Mid level
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Senior Operations & Application Support Engineer - freelance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Contract, Full-time
bachelor degree, postgraduate degree
Professional development, Diverse work environment, International project exposure
Posted 29d ago
~40 hrs/week
Responsibilities
The Senior Operations & Application Support Engineer will lead the resolution of major incidents and complex production issues while driving operational efficiency through automation. They are responsible for defining observability strategies, conducting root cause analyses, and providing technical leadership to support teams.
Requirements
Candidates must hold a Bachelor's degree in a relevant field and possess at least 7 years of experience in enterprise IT operations. Proficiency in Linux/Unix environments, cloud-native platforms, and ITIL processes is required, along with excellent communication skills in English.
Full job description
Company Description
Are you ready to shape the future technological landscape in Europe?
We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/
Job Description
So, what are the main responsibilities of a Senior Operations & Application Support Engineer in Netcompany?
As a Senior Operations & Application Support Engineer, you will:
Lead the resolution of major incidents and complex production issues, ensuring effective stakeholder communication and timely service restoration.
Conduct and lead root cause analyses, post-incident reviews, and implementation of corrective and preventive actions.
Define and continuously improve monitoring, observability, and operational support strategies to enhance service reliability.
Validate deployment, testing, and rollback strategies in collaboration with DevSecOps, Architecture, and Database Administration teams.
Prepare operational reports, trend analyses, capacity assessments, and service improvement recommendations.
Lead automation and operational efficiency initiatives through scripting, tooling, and process optimization.
Provide technical leadership, mentoring, and guidance to support teams while fostering operational excellence.
Qualifications
What would make you a fit for the role:
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field; a Master’s degree is an advantage.
Minimum 7 years of experience in enterprise IT operations, including at least 3 years in a senior operations or support role.
Deep knowledge of ITIL processes, including Incident, Problem, Change, Release, Event, and Capacity Management.
Extensive experience with Linux/Unix environments, containerized and cloud-native platforms, and CI/CD ecosystems.
Strong expertise in observability, logging, performance monitoring, and operational analytics tools.
Proven experience supporting middleware and integration technologies, including API management, messaging, event streaming, identity management, and web platforms.
Demonstrated ability to lead complex incident management, capacity planning, operational risk assessment, and service improvement programs.
Excellent communication skills in English, French is an advantage.
Professional certifications such as ITIL Intermediate/Managing Professional, advanced Linux, cloud platform, Kubernetes, or equivalent certifications are highly desirable.
Work Arrangement: Onsite/Hybrid in Strasbourg only. Around 7% on-call services are expected.
Additional Information
If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!
By joining Netcompany, you will be an integral part of a distinguished team of tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.
#LI-SS2
Please upload your CV in English via the Apply button. All applications will be treated as strictly confidential.
We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.
Netcompany is the fastest growing and most successful IT service company in Northern Europe. Today, we lead the way with digitalisation in Northern Europe, building modern IT solutions and introducing advanced use of technology for large global customer, side by side in agile teams.
Netcompany leads the way in the next generation of IT consulting, with keen focus on Customer Value, Speed and Guaranteed delivery. We build IT solutions through agile delivery methods with speed to market. Our solutions are based on modern legacy free technology and industry standards. We build scalable robust solutions that will adapt to changing business needs, fully anchored in the organization.
We know what it takes to build, operate and maintain IT solutions across all sectors and industries. We constantly challenge and innovate, and ensure that Development and Operations resources work together to ensure stability with speed.
Netcompany’s vision is to be the leading digital Challenger in Northern Europe. We help Northern European businesses become future digital winners.
The clients of Netcompany are large companies from a diverse array of industries and the public sector. Current and recent clients include: Danish Customs and Tax Administration (SKAT), ATP, Carlsberg, Royal Danish Ministry of Foreign Affairs, Ørsted, Airbus, Ministry of Justice (UK), Sodexo, Oslo Local Authority and Post Nord to name a few.
We are headquartered in Copenhagen and besides the offices in Denmark, we are located in UK, Greece, Netherlands, Poland, Norway, Vietnam, Luxembourg, and Belgium with an employee count of more than 8900+.
Privacy policy: https://www.netcompany.com/int/Privacy-Policy
Offices: Strandgade 3, Copenhagen, Copenhagen DK-1401, DK · Toldbod Plads 1, Aalborg, Aalborg DK-9000, DK · Søndergade 66-68, Aarhus, Aarhus DK-8000, DK · Øvre Voll gate 15, Oslo, Oslo NO-0158, NO · ul. Pulawska 182, Warsaw, Warsaw PL-02-670, PL
Digital web- and self-service solutionsE-commerce and PIMCRM/xRMCase and document managementData and insightApps and mobileCommissioning and trainingBusiness IntelligenceMachine LearningSecurity
How many Software jobs are open in Strasbourg, France right now?
There are currently 94 open software positions in Strasbourg, France listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Strasbourg, France?
Companies currently hiring include EUROPEAN DYNAMICS, Netcompany, Actimage, Deloitte, Atos Information Technology GmbH, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Strasbourg, France?
Yes — 60 of the 94 open software positions offer remote or hybrid work (18 remote, 42 hybrid).
How do I apply for Software jobs in Strasbourg, France?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.