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You will be responsible for increasing the quality of identity products and developing solutions to customer-reported issues. This includes fixing product and security bugs, enhancing supportability, and assisting technical support with L3 escalations.
Candidates must have 12+ years of professional experience in enterprise software development, preferably in a Java/J2EE environment. Strong proficiency in Java, JavaScript, SQL, and various web technologies is required, along with excellent communication skills.
Software Engineer, Identity Product Engineering
This role is in Pune, India. You will be required to work in the office 2-3 days per week.
About SailPoint:
SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of enterprise companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.
Built on a foundation of AI and ML, our Identity Products, the right level of access to the right identities and resources at the right time—matching the scale, velocity, and changing needs of today’s cloud-oriented, modern enterprise.
About you and the role:
SailPoint is seeking a Software Engineer to join our Feature teams for the Identity product. In this role, you are responsible for increasing the quality of Identity and developing solutions to customer reported issues. You are responsible for writing quality code in addition to debugging complex problems. You will work closely with the broader Engineering team, as well as Support, and occasionally communicate directly with customers to assist in L3 Support escalations. We’re looking for candidates with a strong work ethic who can work with a team of very experienced Software Engineers and Testers. Lack of experience in a particular technology/platform is not a showstopper if there is a skill of immediate usefulness, as well as a commitment to continual learning.
Your role includes fixing product/security bug, enhancing product supportability and assisting tech support or professional services on the technical queries
Skills
12+ years professional experience in developing enterprise software, preferably in a Java/J2EE environment, and demonstrated fluency in Java
Proven experience developing/designing Java and JavaScript based UI components.
Experience using JSF, ExtJS, AngularJS, Angular, Bootstrap, jQuery, AJAX, and other J2EE technologies
Experience in the development and integration of REST-based web services utilizing XML and/or JSON data representations
Experience with various operating systems (Windows Server, Linux, AIX, Solaris, etc.)
Experience with SQL and one or more database platforms (SQL Server, Oracle, MySQL, DB2, etc.)
Experience with object-relational mapping (ORM) tools, such as Hibernate and MyBatis, is highly desirable
Experience with one or more web application servers (WebLogic, WebSphere, JBoss, Tomcat, etc.)
Experience with one or more revision control systems (Git, Subversion, Perforce, CVS, etc.)
Experience in the development and maintenance of unit tests using a testing framework, such as TestNG and JUnit, is highly desirable
Proven ability to work with other software development engineers for problem reproduction and resolution
Proven ability to successfully navigate and relate to varying levels of functional and technical personnel
Excellent written and verbal communications skills
Experience with the monitoring/management/deployment of said products is highly desirable
Experience with IT backend protocols and systems, such as LDAP and Active Directory, is highly desirable
First 30 Days - Onboarding & Discovery
Set up local test and development environments. Schedule introductory meetings with peers across Engineering and Support. Review documentation on L3 escalation procedures.Deep understanding of the Identity product offering, the Java/J2EE technology stack, and the internal process for handling customer-reported issues.
Days 31-60 - Active Contribution & Debugging
Partner with other developers to reproduce and debug complex customer issues. Begin developing solutions for initial tickets. Contribute to UI components and REST-based web services.Successful transition to hands-on coding, delivering high-quality solutions for customer issues, and seamless collaboration within the Feature team.
Days 61-90 - Independence & Quality LeadershipIndependently handle complex L3 escalations and communicate directly with customers. Expand unit testing coverage using frameworks like TestNG/JUnit. Share knowledge with the team.Consistent delivery of quality code, proactive prevention of future escalations through improved test coverage, and establishing oneself as a reliable team expert.
About SailPoint India and our Benefits:
Nestled in the heart of Pune, a bustling hub of technology and culture, the office exemplifies SailPoint's commitment to excellence. Surrounded by a vibrant atmosphere, the Pune office serves as a strategic center for the company, where cutting-edge solutions are crafted and implemented to address the ever-evolving challenges in identity security. With a team of highly skilled professionals, the office embodies SailPoint's values of Integrity, Innovation, Impact and Individuals.
Our Pune team works under a hybrid model enjoying the office 2-3 days a week (unless otherwise specified). We provide excellent office amenities, competitive salaries and strong benefits:
Our benefits program offers medical insurance for employees and their dependents, accident insurance and term life insurance for all employees. All premiums are paid by SailPoint.
Company sponsored health-checkups for employees and discounted rates for dependents
Annual performance bonus
Private equity at certain levels
24 Leaves every year in addition, 10 holidays
Flexible Work hours
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
SailPoint equips the modern enterprise to seamlessly manage and secure access to applications and data through the lens of identity – at speed and scale. As a category leader, we continuously reinvent identity security as the foundation of the secure enterprise. SailPoint delivers a unified, intelligent, extensible platform built to defend against today’s dynamic, identity-centric cyber threats while enhancing productivity and efficiency. SailPoint helps many of the world’s most complex, sophisticated enterprises create a secure technology ecosystem that fuels business transformation.
Offices: 11200 Four Points Drive, Suite 100, Austin, Texas 78726, US · Hoogoorddreef 9, 1101 BA, Amsterdam, NL · 45-157 St John Street, 2nd Floor, London, EC1V 4PY, GB · Lohia Jain Arcade, Sr. No. 106/107, Near Chatursringi Temple, Senapati Bapat Road, Pune, 411016, IN · 80 Raffles Place, UOB Plaza 1, 36th Floor, 048624, SG
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