At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
Senior Professional Services Engineer (AI, Chatbot)
pune, Maharashtra, India · Hybrid
Mid level
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
Skills: AI Implementation, Conversational Design, NLU, IVR/ACD, ASR
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
Skills: Cornerstone OnDemand, LMS Administration, Learning Operations, Power BI, Tableau
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
Skills: Enterprise Application Installation, Microsoft Windows Server Administration, Networking, SQL Database Administration, Troubleshooting
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
Skills: Microsoft Intune, macOS Management, Apple Business Manager, Endpoint Architecture, Windows Endpoint Management
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer…
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Company Description QAD is building a world-class SaaS company, and we are growing. We are looking for talented individuals who want to join us on our mission to help solve relevant real-world problems in manufacturing a…
Who We Are Addepar is a global data and AI platform empowering investment professionals to turn complex financial information into actionable intelligence. Addepar unifies portfolio, market and client data in a total por…
RESPONSIBILITIES Full understanding of virtual servers and operating systems, block, file, and object storage, and data protectionFull knowledge to install and configure high availability compute solutions supporting bus…
Skills: Middleware, Virtualization, Windows Server, VMware, Linux
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Full-time
bachelor degree, postgraduate degree
Hybrid work model, Career development opportunities, Global company environment
Posted 3d ago
~40 hrs/week
Responsibilities
Lead multiple R&D teams in developing enterprise-grade cloud-scale products while managing all people-related aspects such as hiring and mentoring. Act as a Scrum Master and collaborate with product owners and architects to ensure high-quality delivery and continuous improvement.
Requirements
Requires 14-17 years of software engineering experience with a strong background in Java or .Net and Angular. Candidates must have at least 3 years of experience managing software engineering teams and a solid understanding of AI fundamentals and Agile methodologies.
Full job description
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
This position will lead multiple R&D teams that are developing a portfolio of enterprise grade and cloud scale products.
We are looking for someone who is an established R&D leader, passionate about building and operating cloud native and highly distributed products that are used by millions of users in a SaaS business model, has a deep understanding of agile development methods and can lead a high-performance R&D team.
How will you make an impact?
Lead a team of talented engineers – Dev and QA. Manage all people aspects, such as hiring, reviews, mentoring, promotions, etc.
Own the development and delivery of the components under your team’s responsibility
Work with the Product Owner and Software Architect on the planning of the development activities of the product
Act as Scrum Master for the development team
Liaise with the scrum team to promote good work practices & continuous improvement
Work hands-on with your team members on development activities, perform code reviews and ensure high-quality engineering standards are achieved, including Test Automation & Unit testing
Be part of the leadership team, involved in release planning and product strategy
Engineering contact for product defect management and product support questions
Have you got what it takes?
B.E./B. Tech or M.E./M.Tech in Computer Science, Electronics Engineering OR equivalent
3+ experience managing a team of software engineers, working on enterprise products
14-17 years of experience in software engineering with Java or .Net with Angular
Proven track record of managing software projects to on-time and on-budget delivery
Technological skills and background in software development
Leadership skills - experience in leading, coaching, and motivating people
Excellent communication skills, fluent in English
Demonstrated ability to influence others, especially in sensitive or complex situations
Great initiative; proven ability to tackle projects with a can-do attitude
Comfortable with working in a complex matrix environment
Proven experience in operating within a global environment
Proven experience with working with Agile Scrum teams
Experience with iterative or Agile methodologies and techniques; Scrum approaches to software deliver a plus
Experience in working with Product companies developing enterprise software is a must
Ability to translate problems into AI-driven solutions.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 11310 Reporting into: Senior Director Role Type: People Manager
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
NiCE is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.
Offices: 221 River St, Hoboken, New Jersey 07030, US · 13 Zarhin Street, Ra'anana, 43107, IL
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