Porto Alegre, Rio Grande do Sul, Brazil · Remote OK
Senior$748M raised
As a senior Systems Support Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of complex application systems. You will contribute significantly to operational succe…
Skills: Incident Management, DevOps, Java, Spring Boot, React
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Porto Alegre, Rio Grande do Sul, Brazil · Remote OK
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AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Porto Alegre, Rio Grande do Sul, Brazil · Remote OK
Senior
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Porto Alegre, Rio Grande do Sul, Brazil · Remote OK
Mid level
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Porto Alegre, Rio Grande do Sul, Brazil · Remote OK
Senior
AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, a…
Skills: Agile Facilitation, Scrum, DevSecOps, SRE, Data Science Workflows
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Full-time
Posted 18d ago
~40 hrs/week
Remote in Porto Alegre, Rio Grande do Sul, Brazil
Responsibilities
Ensure the operational efficiency, stability, and availability of complex application systems through incident management and monitoring. Use DevOps tools and continuous delivery practices to deploy software and mentor junior peers.
Requirements
Requires advanced English proficiency and experience with Java, Spring Boot, React, and cloud platforms. Must have expertise in containerization, CI/CD pipelines, and relational databases.
Full job description
As a senior Systems Support Engineer you will play a critical role in ensuring the operational efficiency, stability and availability of complex application systems. You will contribute significantly to operational success, refine your expertise in incident management and DevOps and leave a lasting impact on the delivery of inventive solutions to our clients.
Job responsibilities
You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take corrective actions.
You will understand complex application systems and find your way through them to debug a business impacting issue.
You will follow standards and best practices to bring operational efficiencies, stability and availability of the system.
You will use continuous delivery practices to evolve, support and deliver high-quality software, as well as value to end customers, as early as possible while working in a collaborative, value-driven teams to build innovative customer experiences for our clients.
You will leverage your knowledge regarding the different logging techniques (various levels) and use them for alerting, monitoring and identifying the root cause of incidents.
You will efficiently use DevOps tools and practices to deploy and run software.
You will act as a mentor for less experienced peers through both your technical knowledge and leadership skills.
You will apply the latest technology thinking from our Technology Radar to solve client problems.
Job qualifications
Technical Skills
You have advanced English skills, feeling comfortable speaking with English-speaking teams, clients, and stakeholders, and leading meetings in English.
You have experience working on programming languages such as Java, Spring Boot and React; an understanding of cloud platforms such as AWS, Azure or GCP and scripting languages such as Python or Powershell. .
You have a high-level understanding of various architectures such as monolithic, N-tier, layered, microservices and serverless.
You have experience in Managed Services, incident handling and response, Troubleshooting, SQL, Kafka, and Observability, alongside tooling like ServiceNow, Jira, or ADO.
You have experience working with relational databases such as MS SQL, MySQL or PostgreSQL.
You have experience working with containerization tools such as Docker and CI/CD tools such as Jenkins and Azure pipelines.
You have experience working with relational or non-relational databases.
You have an understanding of application monitoring tools such as DataDog, Prometheus or Grafana, the different metrics that go with it and are able to generate reports and take corrective actions.
You have the ability to ensure that the deliverables, namely bug fixes and enhancements to the existing codebase, are high-quality and well-tested.
You are comfortable with Agile methods, such as Scrum and/or Kanban.
Professional Skills
You enjoy influencing others and always advocate for technical excellence while being open to change, when needed.
You have good communication and articulation skills.
You have a presence in the external tech community and willingly share your expertise with others via speaking engagements, contributions to open source, blogs and more.
You are resilient in ambiguous situations and can approach challenges from multiple perspectives.
You advocate for and implement cloud best practices in the areas of resource optimization, monitoring and alerting.
You advocate for security best practices and implementation of the same.
You can guide and mentor junior-level consultants.
You are willing to be part of a rotation- and need-based 24x7 available team.
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
Responsible Use of AI in Recruitment
At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.
Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.
We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.
About Thoughtworks
Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.
Global tech consultancy blending design, engineering and AI to help businesses thrive through innovation.
Industry
Information Technology & Services
Company size
10,001+ employees
Headquarters
Chicago, IL
LinkedIn followers
825,109
Total funding
$748M
We are a global technology consultancy that delivers extraordinary impact by blending design, engineering and AI expertise.
For 30 years, our commitment to design-led thinking, engineering excellence and innovation means we prioritize people, build teams with strong technical foundations and embed AI into every step of the process – not just as a tool but as a mindset. It’s this approach that sets us apart, sparks bold ideas and empowers us to drive real, lasting innovation.
We’re not preparing for the future – we’re defining it.
Offices: 200 E Randolph St, 25th Floor, Chicago, IL 60601-6501, US · Coming soon, Dallas, US · Coming soon, Atlanta, US · 1630 Welton St, Suite 1000A, Denver, CO 80202, US · 99 Madison Ave, 15th Floor, New York, NY 10016, US
Agile Development (ScrumXPLean)Retail Customer Experience ConsultingManagement ConsultingData Science and AnalyticsProduct InnovationOpen Source CommunitiesContinuous DeliveryUser Experience Design
How many Software jobs are open in Porto Alegre, Brazil right now?
There are currently 106 open software positions in Porto Alegre, Brazil listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Porto Alegre, Brazil?
Companies currently hiring include AgileEngine, PagoNxt (a Santander company), Epic Games, FARFETCH, Nacar Design, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Porto Alegre, Brazil?
Yes — 89 of the 106 open software positions offer remote or hybrid work (63 remote, 26 hybrid).
How do I apply for Software jobs in Porto Alegre, Brazil?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.