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Skills: Technical Support, Problem Solving, Customer Experience, IT Systems Diagnosis, Network Environments
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Senior Data & Integration Engineer (AI Platforms & Salesforce Ecosystem)
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Full-time
bachelor degree
Posted 26d ago
~40 hrs/week
Responsibilities
Provide frontline technical support to global partners and customers via phone, email, and web chat. Diagnose and resolve complex issues within IT systems and network environments while identifying software improvement opportunities.
Requirements
Ideal for recent graduates in IT, Computer Science, or business-tech fields with a strong technical aptitude. Requires a baseline understanding of IT concepts, high empathy, and a commitment to long-term professional growth.
Full job description
Job Description
What You’ll Do
Be the Face of PaperCut: Provide empathetic, top-tier frontline support to our global partners and customers across phone, email, and web chat.
Solve Real Puzzles: Dive deep into IT systems, network environments, and software ecosystems to diagnose and resolve unique issues.
Learn from the Best: Work side-by-side with senior engineers and global tech teams, absorbing knowledge and building a robust technical foundation.
Drive Continuous Improvement: Identify opportunities to help our users get the absolute most out of our software solutions.
Who You Are
This role is specifically designed for a high-achieving individual. You might be a recent graduate (IT, Computer Science, or business-tech adjacent) or someone with a brilliant technical mind looking for their big break.
You’ll be a great fit if you are:
A Natural Problem Solver: You don’t just follow a script; you love figuring out why things work (and why they break).
Obsessed with Customer Experience: You possess a high level of empathy and communication skills, turning a frustrating tech issue into a seamless, positive experience.
Committed to Growth: You are coachable, highly motivated, and looking for a company where you can grow your career over the long term.
Tech-Savvy: You already have a baseline understanding of IT concepts and are eager to master complex software.
Department: Customer Support
Compensation: up to GBP 30000 - yearly
Related keywords
IT SupportNetwork EnvironmentsSoftware SolutionsCustomer SupportTechnical TroubleshootingComputer ScienceIT ConceptsFrontline Support
Save paper, save the environment, and save money with the most exciting company in the most boring part of IT
Industry
Software Development
Company size
201-500 employees
Founded
1998
Headquarters
Melbourne, Victoria
LinkedIn followers
24,822
PaperCut was founded on a single question: How can we put an end to piles of wasted paper sitting in printer trays? Now, we’re joined by more than 125 million users – across all 195 countries and 85,000+ organizations – all crafting better environments one print job at a time.
In a nutshell, our print management software inspires earth- and dollar-saving behavior by giving you powerful visibility and control over who prints what (and how much). It’s led to the wider PaperCut team saving over 750 million sheets of paper to date – that’s like 80,000 trees!
It also makes your day-to-day a lot easier. After all, what really sets our solutions apart is how simple they are to install and use – no matter your size, your printers, or the devices and operating systems your users bring to the table. Everything just works.
But great software without the people to match is like a printer without paper. That’s why we’ve spent over 20 years building strong relationships lasting just as long – including our first ever customer, reseller, and employee – while fostering a global support network second to none.
So next time you print, be sure to ask yourself: Could you be printing better with PaperCut?
Offices: Level 1, 3 Prospect Hill Road, Camberwell, Melbourne, Victoria 3124, AU · 1 SW Columbia St, 700, Portland, Oregon 97204, US · Floor 4, Maxis 1, 43 Western Road, Bracknell, Berkshire RG12 1WA, GB
How many Software jobs are open in Bracknell, United Kingdom right now?
There are currently 44 open software positions in Bracknell, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Software roles in Bracknell, United Kingdom?
Companies currently hiring include Birchman, Basis Technologies, Content Guru, Epicor Software Corporation, Techex, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Software jobs in Bracknell, United Kingdom?
Yes — 31 of the 44 open software positions offer remote or hybrid work (5 remote, 26 hybrid).
How do I apply for Software jobs in Bracknell, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.