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$50k–$65k/yr
Full-time
bachelor degree, postgraduate degree
Benefit eligible
Posted 11d ago
Apply by Nov 30
~40 hrs/week
Responsibilities
The Associate Director of Operations manages an interdisciplinary team to ensure high-quality service delivery and operational efficiency within a community healthcare environment. They are responsible for strategic goal setting, budget management, staff supervision, and monitoring performance trends to improve customer outcomes.
Requirements
A bachelor's degree is required, with a master's degree preferred, alongside four to ten years of related experience in a service delivery environment. Candidates must possess strong leadership skills, the ability to build sustainable systems, and experience managing diverse professional teams.
Full job description
Department: Residential
Reports to: Director of Operation
Position Type: Full-Time
Compensation: $50,000 - $65,000
COMPANY SUMMARY
Exciting opportunity to join a progressive and growing organization serving individuals with developmental disabilities of all ages. Support, Inc. has provided community-based solutions for 30 years and serves the entire front range of Colorado.
Our mission is to serve our constituents and customers in innovative and cost-effective ways, and to provide the very best in community based residential and day services. We strive to serve people in a way that honors choice making, health and safety, being part of the community, individual relationships, and a positive picture of the future. For more information about our company, please visit us online at www.supportinc.com
POSITION SUMMARY
Manages an interdisciplinary team of professionals to achieve high quality service delivery in a community healthcare environment including case coordination, nursing, and clinical staff. Provides leadership and management to continually improve performance, customer outcomes, and growth in services. Ensures that all functions of the department are operating efficiently and effectively and in accordance with regulations, company policy, and best practices. Participates as a member of the Management Team to establish and meet short and long-term strategic goals. This is an exempt, benefit eligible, full-time position (4/10’s: Monday through Thursday) with some flexibility. Salary may depend on a combination of related experience and industry knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES
This role will include:
Implementation and forward progress of customer care plans
Management of staff with varying backgrounds and responsibilities that represent the entire continuum of care for the customer
Management of independent contractors working in the field as an extension of the interdisciplinary team
Monitors trends in performance using quality assurance methods, such as data trending and key performance indicators
Focus on customer relations to retain customers and grow customer base
Seeks the opportunity to implement innovation in service delivery
Supports and implements processes that seek to improve service delivery and maximize efficiencies
Attends the Management Team meetings regularly
Reviews analyses of activities, costs, operations, and forecast data to determine department of progress toward stated goals and objectives. Also monitors billing activities for assigned services.
Develop and monitor the department’s budget
Arranges for recruitment, assignment, and training of appropriate personnel
Establishes standards for accountability and consistency of all departmental functions and staff
SUPERVISORY RESPONSIBILITIES
Manages a diverse group of staff who also may supervise contractors and other care providers.
Carries out supervisory responsibilities in accordance with organization’s policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Must have high integrity, act as a role model for direct reports, and have strong management/leadership skills.
May perform other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Contingent job offers will be subject to Reference, MVR and Background checks.
Bachelor’s degree required and four to ten years’ related experience in a service delivery environment and/or training; or equivalent combination of education and experience.
Master’s degree (M.A.) or equivalent preferred
An ideal candidate will have the skills to provide leadership and management to a team of professionals.
Must be capable of building sustainable systems and processes to improve organizational performance.
Willing to grow professionally and enable the growth of individuals around them.
Principals only. Recruiters, please don't contact this job poster.do NOT contact us with unsolicited services or offers Principals only. Recruiters, please don't contact this job poster.do NOT contact us with unsolicited services or offers.
Support, Inc. is an Equal Opportunity Employer. M/F/D/V
We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Principals only. Recruiters, please don't contact this job poster with unsolicited services or offers.
Redefining the life experience for adults with intellectual and developmental disabilities.
Industry
Mental Health Care
Company size
51-200 employees
Founded
1989
Headquarters
Aurora, Colorado
LinkedIn followers
478
Support, Inc. provides community-based services that result in quality lifestyles: Lifestyles that are characterized by integration into the community, a sense of belonging, empowered choice-making, and opportunities for growth and learning.
Offices: 15591 E Centretech Pkwy, Aurora, Colorado 80011, US · 245 W 4thSt, Loveland, CO 80537, US · 2930 Austin Bluffs Pkwy, Colorado Springs, Colorado 80918, US
IDDIntellectual DisabilitiesHost HomesFamily CaregiversDirect SupportDSPDay ProgramNursing ServicesBehavioral TeamCommunity Based
How many Social Services jobs are open in Littleton, CO right now?
There are currently 116 open social services positions in Littleton, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in Littleton, CO?
Companies currently hiring include AllHealth Network, YMCA of Metro Denver, Early Learning Academies, Sunrise Senior Living, Thriveworks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in Littleton, CO?
Yes — 13 of the 116 open social services positions offer remote or hybrid work (1 remote, 12 hybrid).
How do I apply for Social Services jobs in Littleton, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.