City of Syracuse, New York, United States · On-site
$19/hr–$21/hr
Entry level$4M raised
Overview Helio Health, one of Central NY’s premier behavioral healthcare providers, is seeking a dependable and detail-oriented Counselor Aide. This Counselor Aide role works full-time with the Child and Adolescent Outpa…
Skills: Caseload management, Documentation, Compliance, Administrative support, Data entry
Elmcrest Children's Center
Shift Supervisor Cottage 3
City of Syracuse, New York, United States · On-site
$22/hr–$24/hr
Entry level
Job DetailsJob Location: Main Campus - Syracuse, NY 13224Position Type: Full TimeEducation Level: High SchoolSalary Range: $22.60 - $24.60 HourlyJob Shift: Day/EveningPosition Statement: The Program Supervisor is respons…
Skills: Staff Supervision, Crisis Intervention, Residential Care, Leadership, Communication
City of Syracuse, New York, United States · On-site
Mid level
Seeking NYS licensed Dentist for part-time opportunity serving patients in long-term care facilities and community clinics in the Syracuse area. Flexible schedule available select the days that fit your availability. Ide…
Skills: Dentistry, Clinical care, Patient care, Community health
City of Syracuse, New York, United States · On-site
$16/hr–$20/hr
Entry level
Job DetailsJob Location: Syracuse, NY - Syracuse, NY 13203Position Type: Part TimeSalary Range: $16.00 - $20.30 HourlyJob Shift: DayJob Category: Nonprofit - Social ServicesAre you looking for a rewarding way to make a d…
Skills: Direct support, Mentoring, Developmental disabilities support, Community safety, Physical fitness support
City of Syracuse, New York, United States · On-site
$61k–$68k/yr
Mid level
THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly a…
Revenue Cycle Management Team Leader - Outpatient Behavioral Healthcare Programs
City of Syracuse, New York, United States · On-site
$60k–$71k/yr
Senior$4M raised
Overview The mission of Helio Health, Inc. is to promote recovery from the effects of substance use and mental health disorders and other health issues. To support the mission of Helio Health, Inc. the Revenue Cycle Mana…
City of Syracuse, New York, United States · On-site
$19/hr–$20/hr
Entry level
Job DetailsJob Location: Syracuse - Syracuse , NY 13205Position Type: Per DiemEducation Level: NoneSalary Range: $19.25 - $20.50 HourlySelf-Direction DSP - Syracuse NY Area (Job #EE-MB) A 67-year-old male is looking for …
Skills: Community support, Communication, Organizational skills, Driving, Independent work
City of Syracuse, New York, United States · On-site
$23/hr
Entry level
Job DetailsJob Location: Syracuse - Syracuse , NY 13205Position Type: Per DiemEducation Level: NoneSalary Range: $23.00 - $23.00 HourlyIndera formerly known as ARISE is seeking a Direct Support Professional (DSP) to work…
Skills: Community Engagement, Independent Living Skills, Patient Care, Communication, Organization
City of Syracuse, New York, United States · On-site
$91k–$125k/yr
Senior+$11K raised
Director of Development is an Open-Competitive Onondaga County Civil Service position and if hired, continued employment will be contingent on qualifying for, successfully passing, and reachability off the applicable Ono…
City of Syracuse, New York, United States · On-site
$24/hr–$25/hr
Mid level
Job DetailsJob Location: Main Office - Syracuse, NY 13208Salary Range: $24.03 - $25.00 HourlyIndera is looking for a Regional Resource Development Specialist Job Responsibilities: Assisting the RRDC Manager and Lead RRDS…
City of Syracuse, New York, United States · On-site
$80k–$90k/yr
Senior$4M raised
Overview To support the mission of Helio Health, Inc. the Talent Acquisition Team Leader will actively manage the full life cycle recruitment for high priority positions, as well as supervise a team of Talent Acquisition…
Skills: Full Life Cycle Recruitment, Team Leadership, Proactive Sourcing, Applicant Tracking Systems, Onboarding
City of Syracuse, New York, United States · On-site
$20/hr
Entry level
Overview Under general supervision, the Residence Counselor is responsible for guidance and well-being of residents with psychiatric disabilities in a community residence (group home). Staff are teachers of skills with t…
Skills: Crisis Intervention, Patient Care, Medication Management, Case Management, Budgeting
City of Syracuse, New York, United States · On-site
$20/hr
Entry level
Overview *NEW PAY RATES - UP TO $19.92/HR! Part time & Per Diem Positions Available with flexible scheduling! Under general supervision, the Residence Counselor is responsible for guidance and well-being of residents wit…
Skills: Crisis Management, Medication Supervision, Patient Guidance, Service Plan Implementation, Communication Skills
City of Syracuse, New York, United States · On-site
$25/hr
Entry level
Job DetailsJob Location: Syracuse - Syracuse , NY 13205Position Type: Per DiemEducation Level: NoneSalary Range: $25.00 - $25.00 HourlyIndera is seeking a Direct Support Professional to work in the Syracuse area with a y…
Skills: Independent Living Skills, Communication Skills, Socialization Skills, Patient Care, Organizational Skills
Licensed Mental Health Clinician or CASAC Counselor - Inpatient Program
City of Syracuse, New York, United States · On-site
$28/hr–$31/hr
Mid level$4M raised
Overview Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health we are seekin…
Skills: Screening, Intake and Orientation, Treatment Planning, Crisis Intervention, Group Counseling
City of Syracuse, New York, United States · On-site
$68k–$80k/yr
Mid level$4M raised
Overview Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Communit…
Skills: Clinical Supervision, Program Operations, Quality Improvement, Fiscal Oversight, Budget Development
City of Syracuse, New York, United States · On-site
$16/hr–$21/hr
Entry level
Job DetailsJob Location: Syracuse, NY - Syracuse, NY 13203Position Type: Part TimeSalary Range: $16.00 - $21.30 HourlyJob Shift: DayJob Category: Nonprofit - Social ServicesAre you looking for a rewarding way to make a d…
Skills: Personal Care, Behavioral Support, Independent Living Skills, Community Integration, Social Development
City of Syracuse, New York, United States · On-site
$24/hr–$27/hr
Entry level
Overview Join Loretto Health and Rehabilitation as a Full Time or Part Time Certified Nursing Assistant (CNA)! As a Certified Nursing Assistant (CNA), your primary responsibility will be to provide basic care to resident…
Skills: Patient Care, Vital Signs Monitoring, Activities of Daily Living (ADLs), Geriatric Care, Medical Documentation
The Counselor Aide supports the clinical team by managing caseload documentation, tracking compliance deadlines, and coordinating communications. They also perform essential administrative tasks to ensure efficient clinic operations while maintaining accurate records and databases.
Requirements
Candidates must possess a High School Diploma or GED. Previous experience in customer service or human services is preferred, along with a valid NYS Driver’s License.
Full job description
Overview
Helio Health, one of Central NY’s premier behavioral healthcare providers, is seeking a dependable and detail-oriented Counselor Aide. This Counselor Aide role works full-time with the Child and Adolescent Outpatient Clinic supporting the clinic-based and school-based teams by assisting with caseload management, tracking documentation and compliance deadlines, coordinating communications, and completing administrative tasks that promote efficient clinic operations.
This is a primarily administrative role with minimal client and family interaction and no direct clinical care responsibilities. The Counselor Aide serves as an organizational resource for the clinical team, helping to manage records and providing logistical support to enable the counselors to focus on delivering quality services to children, adolescents, and their families.
This position is based out of the main outpatient clinic location and is an in-person role, with limited to no remote work opportunities. This position is vital in supporting the program’s success and allows for many long-term career paths!
Schedule: Monday - Friday, Day shift
In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500!
Pay rate: $19-$21 per hour
Responsibilities
Support counselors with caseload management, outreach and engagement efforts, data input and tracking, and administrative follow-up tasks.
Prepare and send communications to counselors, clients, and families via mail and email.
Maintain accurate records, databases, and electronic documentation systems.
Assist with scheduling, coordination, and other administrative functions as needed.
Monitor and report outstanding tasks to support compliance and workflow efficiency.
Perform additional clerical and administrative duties that support the counselors and overall clinic operations.
Maintain confidentiality and adhere to all agency policies, procedures, and HIPAA requirements.
Participates in program administrative and clinical committees as assigned.
Represents the agency to the community.
Qualifications
High School Diploma/GED required.
Customer service and/or human services experience preferred.
Valid NYS Driver’s License, based on service settings.
Health insurance including dental and vision for employees and families.
Paid Vacation and Sick leave - No Waiting Period for accruals.
Paid holidays, including a floating birthday holiday.
401(k) plan with up to 5% company match.
Company paid short-term disability insurance.
Company sponsored life insurance.
Employee Assistance Program (EAP).
Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.
Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.
At Helio Health, we take a comprehensive approach to recovery. One that’s equal parts clinical and caring, progressive and person-centric, respectful and realistic. An approach that strips away the chains of addiction and mental illness.
Helio Health provides drug and alcohol withdrawal and stabilization services, inpatient rehabilitation, outpatient counseling services, gambling outpatient services, child and adolescent services, peer support and engagement, and more.
Our comprehensive support services include short-term community residences, and a host of clinical services for those living with addiction and mental health disorders.
If a family member or loved one needs an intervention for alcohol or substance use, we can help. We also provide training, support and coping skills for family members.
For more information please visit www.helio.health
Our Mission: To promote recovery from the effects of substance use and mental health disorders and other health issues.
Offices: 329 North Salina Street, Syracuse, NY 13203, US · 847 James Street, Syracuse, NY 13203, US · 329 North Salina Street, Suite 100, Syracuse, NY 13203, US · 1350 University Avenue, Rochester, NY 14607, US · 249 Glenwood Road, Building 1, Binghamton, NY 13905, US
Substance UseMental HealthInpatientOutpatientResidentialGamblingand Alumni ServicesHealth CareMental Health
How many Social Services jobs are open in City of Syracuse, NY right now?
There are currently 202 open social services positions in City of Syracuse, NY listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Social Services roles in City of Syracuse, NY?
Companies currently hiring include ARISE CNY, Helio Health, Inc., Loretto, Arc of Onondaga, Elmcrest Children's Center, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Social Services jobs in City of Syracuse, NY?
Yes — 6 of the 202 open social services positions offer remote or hybrid work (3 remote, 3 hybrid).
How do I apply for Social Services jobs in City of Syracuse, NY?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.