Security & Safety Jobs in Gurugram, India (Now Hiring) — 141 open — Page 5

In this profile, you will be critical in ensuring the smooth operation of our customers’ IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance. You will interact with the Account team and Customer, understanding Japanese work culture will be an added advantage. 

Your responsibilities will include: 

Network Operations & Incident Management 

• Provide L2/L3 support for enterprise LAN, WAN, and network security infrastructure. 

• Handle network incidents, service requests, problem management, and RCAs within defined SLAs. 

• Actively participate in major incident bridge calls and provide structured updates. 

• Work closely with SNOC (Security Network Operations Centre) and escalate to OEMs where required. 

• Provide L2/L3 support for enterprise LAN, WAN, and network security infrastructure. 

• Handle network incidents, service requests, problem management, and RCAs within defined SLAs. 

• Actively participate in major incident bridge calls and provide structured updates. 

• Work closely with SNOC (Security Network Operations Centre) and escalate to OEMs where required. 

Zero Trust & Security Operations Support 

• Support environments aligned with Zero Trust architecture, including: 

• Secure access control 

• Identity‑based network policies 

• Continuous monitoring and threat visibility 

• Perform operational support for security and network integration points under the Zero Trust model. 

• Assist in enforcing least‑privilege access, secure connectivity, and policy compliance. 

• Candidate is not expected to “design” Zero Trust but must understand how Zero Trust works operationally and how network components integrate with it. 

Networking & Security Tools  

• Enterprise firewalls (e.g. Palo Alto, Fortinet, Cisco Firepower) 

• Secure access / perimeter solutions (e.g. Prisma Access or similar) 

• VPN technologies (site‑to‑site, remote access) 

• Zero Trust / Security Platforms (operational exposure expected) 

• Microsoft Defender for Endpoint 

• Microsoft Defender for Cloud Apps 

• Microsoft Sentinel (SIEM – operational monitoring & alert handling) 

• Identity & access concepts aligned with Microsoft Entra ID 

• Strata Cloud Manager 

Operations & Monitoring Tools 

• ServiceNow (SNOW) for incident/change management 

• SNOC / NOC monitoring platforms 

• Network monitoring tools (SNMP‑based dashboards, logs, alerts) 

• Change, Maintenance & Governance 

• Support planned changes, maintenance windows, and network upgrades. 

• Execute configuration changes under approved change records. 

• Follow strict governance, ITSM, and audit requirements expected in Japan accounts. 

• Maintain SOPs, runbooks, and operational documentation. 

Stakeholder & Japan Client Interaction  

Work closely with:  

• Service Managers and Delivery Managers 

• SNOC and global security teams 

• Communicate clearly during incidents, escalations, and reviews. 

• Provide precise written updates suitable for leadership and customer reviews. 

• This role will involve creating work plans, coordinating tasks with relevant stakeholders, drafting and reviewing procedures, investigating issues, and executing change implementations. 

• Someone who has experience working on live projects and understanding customer requirements on-the-go. 

• Create and test the implementation plans (check execution results). 

• You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance. 

• Coordinate and collaborate with cross-functional teams, vendors, and third-party suppliers. 

• Ensure delivered solutions are realized in committed time frame and meet client expectation 

• Establish a quality management system: tracking of project milestones, quality and KPIs 

• Manage project risks, issues, and dependencies, implementing effective mitigation strategies. 

• You will interact with the Account team and Customer, so you are expected to be fluent in your domain. 

• Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also be able to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. 

Your future at Kyndryl 

Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others. 

• Strong understanding of: 
• Routing & Switching (L2/L3) 
• VLANs, STP, OSPF, BGP (operational level) 
• TCP/IP, DNS, DHCP 
• Proven experience in enterprise network troubleshooting. 

• Firewalls & security policies 
• VPN troubleshooting 
• Network segmentation and access control 
• Conceptual and operational understanding of Zero Trust networking. 

• Experience in 24×7 production support environments. 
• Strong exposure to incident, problem, and change management. 
• Comfortable with on‑call and rotational shifts. 

• Strong analytical and RCA skills. 
• Calm and structured approach during high‑severity incidents. 
• High ownership mindset – follows issues end to end. 
• Comfortable working in process‑driven, audit‑focused environments. 
• Experience in a high-security work environment. 
• This role will involve creating work plans, coordinating tasks with relevant stakeholders, drafting and reviewing procedures, investigating issues, and executing change implementations. 
• Knowledge and understanding of Cloud platforms (IBM, AWS, Azure, GCP). 
• Someone who has experience working on live projects and understanding customer requirements on-the-go. 
• Create and test the implementation plans (check execution results). 
• Certification: Any certification related to Network & Security, Palo Alto, Cloud, Automation 
• IT Service Management: Proven track record of delivering IT Service Management (ITIL) infrastructure projects. 
• Incident Handling: Proficient in handling incidents, problems, and changes. 
• Technical Aptitude: Strong understanding of IT environments. 
• Communication: Effective communication with stakeholders in Japan and India. 
• System Administration: Administration knowledge of Linux and windows 

• Growth Mindset: Keen on personal and professional development. 
• Customer Focus: Prioritizes customer success in their work. 
• Inclusivity: Naturally inclusive in working with others. 
• Exposure to SNOC / SOC operating models. 
• Experience supporting Japan or other APAC clients. 
• Awareness of cloud networking (AWS/Azure). 
• Clear spoken and written communication. 
• Japanese language capability (N3/N4 level) – optional but a strong plus.