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Full-time
high school
Posted 15d ago
~40 hrs/week
Responsibilities
Engage shelter clients using compassionate care to motivate them toward permanent housing and positive change. Perform intake screenings, crisis de-escalation, and maintain a safe, secure environment through routine health and safety checks.
Requirements
Requires a High School Diploma or GED with reliable transportation. Experience in human services or college coursework in Social Work or Psychology is preferred but not required.
Full job description
Summary:
Work week options: Sun. - Tues. & Thur. - Sat.
Approach and engage shelter clients and activities using Compassionate care approaches and interventions to facilitate and motivate Clients toward permanent housing and positive change. Observes and interacts with Clients throughout the facility to ensure safety and assist with reaching positive program outcomes and supportive services.
Responsibilities:
Practices the NSO’s treatment model, ethics, standards of conduct and procedures.
Committed to continuing professional growth by reading various forms of Organization or professional literature, attending scheduled orientation, training classes, workshops, and cross training by observing groups and staff.
Reports all program information to supervisors or assigned persons based on policies and procedures, including CAM staff and other program teams to be used for housing and program planning. This will include emotionally challenging situations.
Perform intake screening and orientation for new clients entering shelter
Responsible for de-escalating Clients and guiding persons needing crisis assistance and using training, tools, and sound judgement to minimize challenging or aggressive behaviors.
Responsible for monitoring medications as prescribed by medical professionals and following medication monitoring policy.
Responsible for modeling, practicing, supporting, and articulating the NSO’s treatment philosophy to clients, volunteers, donors, and other staff.
Responsible for supporting the completion, accuracy, and documentation of Clients intakes in accordance with NSO’s Documentation Policy.
Responsible for communicating organization procedures and expectations, including Shelter expectations to clients.
Responsible for positive and professional interactions with Clients, coworkers, volunteers, donors and organization partners.
Responsible for assisting in providing and documenting referrals to other community services, appropriate for client support and care.
Assist in providing education, training, and coaching to Clients regarding establishing and maintaining permanent housing.
Responsible for learning and accurately inputting data into the Homeless Management Information System (HMIS).
Committed to solving problems with Clients and other co-workers to ensure a positive and productive working environment.
Maintain positive community relations with key community partnerships including but not limited to law enforcement and community mental health.
Support the facilitation and document all safety drills/tests and actual incidents, including critical incidents, emergency plan drills or actual events and shift logs or report
Perform routine health and safety checks on all shelter clients
Assist in monitoring and maintaining a safe and secure environment
Assist with serving meals to shelter residents
Provide support to clients in achieving independence with activities of daily living, such as hygiene, grooming, and daily routines.
Stock and organize supplies
Assist in maintaining the cleanliness and organization of the building
Accept & organize donated items
Answer and direct phone calls
Track, document, and communicate shelter census and bed inventory
Document incidents clearly and objectively in the form of an Incident Report
Attend monthly staff meetings and individual supervision
Complete all required training courses
Maintain compliance with all company policies and procedures and applicable rules and regulations of grantors.
Comply with and adhere to department and NSO policies and procedures.
Performs other duties related to the essential duties of the position and within the individual’s capabilities as assigned by one’s supervisor.
Professional Skills:
Ability to use technology, including Microsoft office, an electronic database.
Ability to document/communicate effectively verbally, in writing, and via email.
Ability to work effectively as a team, demonstrating a professional demeanor and maintaining clear lines of communication with teammates and leadership.
Professionally represent NSO and promote NSO mission and vision statements.
Promote a harmonious work environment.
Ensure consumer satisfaction through process of monitoring, improving, and delivering excellence in program services.
Open to new approaches and taking the steps to increase knowledge, skills and abilities, both from within and outside NSO.
Model the Pillars and guiding principles of NSO at all times.
Candidate Requirements:
High School Diploma or GED
Experience in customer service, human services or related field preferred but not required.
Some completion of college coursework in Social Work, Psychology or related field preferred but not required
Reliable Transportation
Working Conditions and Necessary Capabilities
Works in a homeless shelter type setting; uses a computer, telephone and other office equipment as needed, to perform duties.
The noise level in the work environment is variable, due to frequent contact with consumers
Seeing/vision, talking/speaking and listening/hearing are continuously required.
Ability to stand for long periods of time, walk long distances, bend, stoop, and lift-up to 25lbs.
May have exposure to cleaning chemicals as needed
May have potential exposure to airborne infectious agents, blood and/or bodily fluids during medical emergencies.
Ability to interact with clients using compassion, empathy, dignity, and respect.
Ability to adapt rapidly to changes in environment, policies, and protocols.
Neighborhood Service Organization is an equal opportunity employer and values diversity in its workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
Transforming lives and encouraging independence through safe, healthy homes, dental care and nutrition.
Industry
Non-profit Organization Management
Company size
11-50 employees
Founded
1920
Headquarters
Oklahoma City, Oklahoma
LinkedIn followers
276
Neighborhood Services Organization (NSO) is a 100-year-old nonprofit serving the at-risk and homeless of the Oklahoma City community. Our programs are restoring dignity and inspiring hope to our neighbors in need.
Our services include:
· Transitional housing for homeless mothers and their children
· Transitional housing for homeless, young men who are living on the streets or aging-out of foster care
· Permanent, supportive housing for single, homeless adults with mental illness
· Oklahoma's only low-cost dental clinic
· Oklahoma's largest Women, Infants and Children (WIC) Clinic
In 2020, NSO provided more than 140,000 units of service - the most we've ever done!
Offices: 431 SW 11th St, Oklahoma City, Oklahoma 73109, US
How many Security & Safety jobs are open in Detroit, MI right now?
There are currently 418 open security & safety positions in Detroit, MI listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Security & Safety roles in Detroit, MI?
Companies currently hiring include Allied Universal, Detroit Medical Center, SBM Management Services, LP, AEG, Harsco Corporation, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Security & Safety jobs in Detroit, MI?
Yes — 37 of the 418 open security & safety positions offer remote or hybrid work (15 remote, 22 hybrid).
How do I apply for Security & Safety jobs in Detroit, MI?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.