Denver, Colorado, United States · Remote OK
$26/hr–$33/hr
POSITION SUMMARY: This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the NMDP registry who are being asked to save a patient’s life. The role i…
Skills: Mandarin Fluency, Donor Engagement, Customer Service, Behavioral Coaching, Health Screening
Denver, Colorado, United States · On-site
Overview Launch Your Career in the Operating RoomCNIM Academy — Paid Training Program | MPOWERHealth Are you someone who wants to truly make a difference?Imagine being in the operating room when it matters most — helping…
Skills: Intraoperative Neuromonitoring, Anatomy And Physiology, Patient Care, Equipment Troubleshooting, Interpersonal Skills
Denver, Colorado, United States · On-site
$470k–$594k/yr
We are recruiting for a mission-driven Pediatric Trauma Medical Director to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day,…
Skills: Pediatric Trauma Surgery, Clinical Leadership, Surgical Critical Care, Patient Diagnosis, Operative Care
Denver, Colorado, United States · On-site
$268k–$314k/yr
We are recruiting for a mission-driven Behavioral Health Psychiatrist-Corrections to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live e…
Skills: Psychiatric Diagnosis, Behavioral Interventions, Clinical Assessment, Forensic Evaluations, Competency Evaluations
Denver, Colorado, United States · Hybrid
$130k–$209k/yr
This role requires a highly experienced technical leader who thrives in complex, multidisciplinary environments and is motivated by solving challenging, system‑level problems. The Principal Electrical Engineer will shape…
Skills: Electrical Architecture, Mixed-Signal Design, System Integration, Technical Leadership, Mentorship
Denver, Colorado, United States · On-site
$21/hr–$28/hr
Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across every role, we harness data and AI to work smarter, move faster and create breakthrough solutions that improve health outcomes for pe…
Skills: Venipuncture, Capillary Techniques, Specimen Collection, Data Entry, Patient Care
Denver, Colorado, United States · On-site
$29/hr–$53/hr
We are recruiting for a mission-driven Medical Lab Scientist -(Nights) to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, f…
Skills: Laboratory Testing, Quality Control, Equipment Maintenance, Troubleshooting, Regulatory Compliance
Denver, Colorado, United States · On-site
$331k–$458k/yr
We are recruiting for a mission-driven Gastroenterology Physician to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for li…
Skills: Gastroenterology, Hepatology, Endoscopy, Clinical Care, Patient Management
Denver, Colorado, United States · On-site
$124k–$173k/yr
Application close date: Applications will be accepted on an ongoing basis until the requisition is closed. At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We’re workin…
Skills: AI Application Development, Large Language Models, Python, RAG, AI Agent Architecture
Denver, Colorado, United States · On-site
$29/hr–$42/hr
We are recruiting for a mission-driven Medical Lab Scientist to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s …
Skills: Laboratory Testing, Quality Control, Instrumentation Troubleshooting, Regulatory Compliance, Patient Safety
Denver, Colorado, United States · On-site
$83k–$100k/yr
It’s More Than a Career, It’s a Mission. Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to bec…
Skills: Chemotherapy Administration, EKG Interpretation, Patient Assessment, Clinical Trial Management, Protocol Compliance
Denver, Colorado, United States · On-site
$83k–$100k/yr
It’s More Than a Career, It’s a Mission. Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to bec…
Skills: Chemotherapy Administration, EKG Interpretation, Patient Assessment, Clinical Trial Management, Protocol Compliance
Denver, Colorado, United States · On-site
$42/hr–$57/hr
Valkyrie Clinical Trials (VCT), a Flourish Research Company, is a leading Oncology multi-site clinical research network with expertise in Oncology research. VCT approaches clinical research with a deep sense of humanity,…
Skills: IV Infusion, Oncology Nursing, Phlebotomy, Vascular Access, Port Care
Denver, Colorado, United States · On-site
$43/hr–$52/hr
Valkyrie Clinical Trials (VCT), a Flourish Research Company, is a leading Oncology multi-site clinical research network with expertise in Oncology research. VCT approaches clinical research with a deep sense of humanity,…
Skills: Clinical Research Leadership, Oncology Research, Protocol Coordination, GCP Compliance, Data Integrity Management
Denver, Colorado, United States · On-site
$22/hr–$24/hr
Benefits: Competitive salary Employee discounts Wellness resources Across our stores in Centennial, Thornton and Longmont, we are passionate about helping individuals and companies with medical testing. We have a support…
Skills: Phlebotomy, Blood Drawing, Customer Service, MS Word, Email
Denver, Colorado, United States · On-site
$22/hr–$24/hr
Benefits: Competitive salary Employee discounts Wellness resources Across our stores in Centennial, Thornton and Longmont, we are passionate about helping individuals and companies with medical testing. We have a support…
Skills: Phlebotomy, Blood Drawing, Customer Service, MS Word, Email
Denver, Colorado, United States · On-site
$80k–$95k/yr
Thornton Tomasetti applies engineering and scientific principles to solve the world’s challenges. An independent organization of creative thinkers and innovative doers collaborating from offices worldwide, our mission is…
Skills: Structural Engineering, Project Management, Client Communication, Design Coordination, Building Codes
Denver, Colorado, United States · On-site
Why choose us? Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand! At Albertsons Companies, we are looki…
Skills: Food Safety, Quality Assurance, Laboratory Testing, HACCP, FSMA Preventive Controls
Denver, Colorado, United States · On-site
CityVet Externship Program CityVet is now accepting applications for its Veterinarian Externship Program, offering third- and fourth-year DVM students the opportunity to gain hands-on clinical experience in a veterinaria…
Skills: Small Animal General Practice, Veterinary Surgery, Client Communication, Case Management, Clinic Operations
Denver, Colorado, United States · On-site
$60k/yr
Job Summary: The IT Helpdesk Technician serves as the first point of contact for employees seeking technical assistance within a regulated pharmaceutical manufacturing environment. This entry-level position provides day-…
Skills: Helpdesk Support, End-User Support, Troubleshooting, Active Directory, Microsoft 365
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The role focuses on locating and engaging potential bone marrow donors through compelling conversations and behavioral coaching to ensure life-saving transplants. Responsibilities include conducting health screenings, coordinating laboratory testing, and maintaining accurate donor records in Salesforce.
Requires a Bachelor's degree in human services or healthcare (or equivalent experience) and at least three years of professional communication or clinical experience. Proficiency in Mandarin and advanced internet research skills are essential for locating and educating donors.
POSITION SUMMARY:
This position requires the ability to have a compelling conversation and to provide high quality customer service for donors on the NMDP registry who are being asked to save a patient’s life. The role involves using investigative skills in partnership with information from within NMDP systems to locate and contact donors. Candidates must effectively engage donors who could have misconceptions about the donation process. Responsibilities of this role include the ability to access information from within NMDP systems, confirm interest, and assess health conditions, update donor demographics, and complete/manage all other related record updates and documentation accordingly.
The following activities would also be performed as necessary: scheduling laboratory testing, ordering/sending donor kits, obtaining consent, and monitoring donor follow through. Good guardianship of member confidentiality and identity is required. Role supports the achievement of department goals through job accountabilities, excellent customer service, and exceptional time management. Candidate must demonstrate professional telephone etiquette with the ability to build rapport with customers in a heavily blended (inbound and outbound) call environment.
ACCOUNTABILITIES:
Contact Members/Donors for Donor Search-Related Activities:
• Locates donors using data provided at recruitment, including alternate contacts; uses internet search tools, paid Search Engines, and social media to locate updated contact information.
• Educates donors (advanced) - Reinforces commitment and retention messages to donors. Asks open-ended questions to assist in overcoming donor barriers to donation. Utilizes reflective listening skills, summarizes conversations, and assesses the next steps in the donation process.
• Practices behavioral coaching techniques- ask open-ended questions, utilizes reflective listening skills, summarizes conversations, and assesses commitment to next steps in the donation process.
• Conducts donor health screening (advanced) - Collects donors’ medical health history information and assesses medical conditions and non-medical factors to determine further donor participation. Appropriately engages Medical Services, Provider Services, and Donor Advocacy for consultation on unusual donor circumstances. Documents and communicates resolutions or anticipated next steps.
• Coordinates blood draws (appointment time, location, kit ordering, donor/kit tracking) and completing follow-up forms as needed.
• Completes operational activities within established timelines and standards and maintains compliance with identified department performance standards.
• Practices good guardianship of member confidentiality and identity through appropriate use of available people finder tools.
• Completes first contact activities within established timelines. Provides required updates to Provider Services, as applicable. Documents all donor activity in STAR Link/Salesforce donor file. Completes all appropriate NMDP documentation.
• Maintains standards and compliance with identified department performance standards to increase the number of donors moving forward to donation.
Establishes and Maintains Good Relationships with Donor Operations, Donor Center Staff, Collaborating Departments, and External Vendors:
• Maintains understanding of donor operations processes and unique customer requirements.
• Upholds, develops, and supports relationships with Provider Services, NMDP KitMaker and external laboratory partners or other draw sites to maintain phlebotomy sites throughout service areas.
• Collaborates with other teams and departments to achieve goals and support the work of Donor Operations (e.g., Marketing and Communications, Donor Experience, Provider Services, Donor Advocacy).
• Collaborate closely with Workup teams to manage details and ensure smooth and timely hand-offs of donor cases.
Other Duties as Required for Team/Department Operations:
• Maintains on-going knowledge of HLA, and blood stem cell transplantation.
• Assists in maintaining STAR Link donor database.
• Participates in shared team responsibilities and staff back-up including coverage of calls in the general team call queues, while serving those member/donor files as needed with excellent customer service/resolution.
• Performs all duties in compliance with standard operating procedures, National Marrow Donor Program (NMDP) standards, regulations outlined in the Code of Federal Regulations (CFR), Federal Drug Administration (FDA) guidance and other applicable Federal, state, and local laws. Adheres to OSHA guidelines as applicable.
REQUIRED QUALIFICATIONS:
Knowledge of:
• MS Office, including basic word processing, spreadsheet, and database software application skills.
• Proficiently applying computer skills and engaging with customers simultaneously
• Advanced internet research skills including familiarity with social media.
Ability to:
• Demonstrate strong communication skills and the ability to ask probing questions while working in a mission-driven call center environment.
• Manage a high volume of challenging file types.
• Apply appropriate use of available people finder tools, as deemed necessary.
• Deliver solid customer service while utilizing proven critical thinking and problem-solving skills, while employing a high degree of emotional intelligence.
• Integrate new and evolving knowledge into daily work and utilize multiple resources and tools to complete work.
• Demonstrate proficiency by multitasking in a fast paced and multi-media (phone, email, text, mail) environment with observable proficiency.
• Convey medical information to donors, manage confidential information appropriately, and employ strong documentation practices.
• Contribute to a team environment and take initiative and responsibility for independent work as needed.
• Complete work with a high level of accuracy, attention to detail and follow-through.
• Maintain flexibility in work hours to accommodate staffing needs; evening/weekend hours may be required.
Education and/or Experience:
• Bachelor’s degree in human services or a Health Care related field is required. However, upon evaluation, equivalent related Health Care experience and/or education may be substituted for the degree requirement. Additional educational experience in public health, psychology, or health promotion is preferred.
• Three plus years of professional experience in demonstrating ability to communicate effectively with individuals or coaching individuals on behavior change. Three years customer relations, direct patient interaction or care in a clinical/healthcare setting may be substituted for behavioral coaching experience.
• Experience with basic word processing and data entry required.
PREFERRED QUALIFICATIONS: (Additional qualifications that may make a person even more effective in the role, but are not required for consideration)
• Familiarity with medical terminology and advanced health screening experience preferred.
• Familiarity obtaining informed consent.
• Experience in target-driven sales environment.
• Familiarity with digital social platforms and social media applications.
We save lives through cell therapy.
Introducing NMDP, formerly known as the National Marrow Donor Program and Be The Match. Our name has changed but our mission has not: We save lives through cell therapy. At NMDP, we believe each of us holds the key to curing blood cancers and disorders. As a global nonprofit leader in cell therapy, NMDP creates essential connections between researchers and supporters to inspire action and accelerate innovation to find life-saving cures. With the help of blood stem cell donors from the world’s most diverse registry and our extensive network of transplant partners, physicians and caregivers, we’re expanding access to treatment so that every patient can receive their life-saving cell therapy. NMDP. Find cures. Save lives. Learn more about our career opportunities at www.nmdp.org/what-we-do/about-us/careers
Offices: 500 N 5th St, Minneapolis, Minnesota 55401, US
There are currently 353 open science & research positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Denver Health, Blue Origin, Flourish Research, University of Colorado Department of Emergency Medicine, Denver Public Schools, among others. Browse the listings above to see every active employer.
Yes — 86 of the 353 open science & research positions offer remote or hybrid work (36 remote, 50 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
