As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for…
Skills: Team Leadership, Customer Service, Operational Excellence, Cash Handling, Staff Training
shift supervisor - Store# 27142, LAKE ST & SCOTT ST
St. Catharines, Ontario, Canada · On-site
Mid level$2.6B raised
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for…
Skills: Team Leadership, Customer Service, Store Operations, Cash Handling, Staff Training
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and o…
Skills: Customer Service, Cash Handling, Beverage Preparation, Teamwork, Communication Skills
shift supervisor - Store# 61201, FOURTH AVE. & FIRST ST.
St. Catharines, Ontario, Canada · On-site
Mid level$2.6B raised
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for…
Skills: Team Leadership, Customer Service, Operational Excellence, Cash Handling, Staff Training
Join us and inspire with every cup! At Starbucks, it’s all about connection. People are at the heart of who we are, especially the people that are a part of our store team. We connect with each other, our customers and o…
Skills: Customer Service, Cash Handling, Teamwork, Communication Skills, Beverage Preparation
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Skills: Patient Greeting, Data Entry, Third Party Adjudication, Prescription Dispensing, Inventory Control
Casual Floater Front Desk Administrator (Performance Auto Group - Niagara)
St. Catharines, Ontario, Canada · On-site
$17/hr–$18/hr
Entry level
Drive For Excellence Performance Auto Group is currently seeking a Casual Floater Front Desk Administrator to join our Niagara dealerships on a 6 month contract. The successful candidate will be primarily responsible for…
Skills: Customer Service, Telephone Routing, Administrative Support, Communication Skills, Google Drive
Req Id: 431362 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We p…
Skills: Retail Sales, Customer Service, Telecommunications, Communication Skills, Listening Skills
Req Id: 431362 Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Best Buy Express, nous cro…
Skills: Retail Sales, Customer Service, Communication Skills, Active Listening, Technology Expertise
Overview Part-Time Sales Associate – Nespresso Location: Cambridge, ONSchedule: Evenings/Weekends Salary: $22/hr We are actively hiring for this position Match Retail is seeking enthusiastic and dynamic Sales Associates …
Req Id: 431290 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We p…
Req Id: 431290 Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Best Buy Express, nous cro…
Skills: Retail Sales, Customer Service, Communication, Active Listening, Technology Expertise
Tailored Brands, Inc.
Part Time Tailor
St. Catharines, Ontario, Canada · On-site
$20/hr–$26/hr
Mid level$500M raised
RETAIL STORE TAILOR—ALTERATIONS The Tailor delivers high-quality craftsmanship and ensures a perfect fit for customers through clothing alterations, measurements, fittings, and garment repairs. This role requires a keen …
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
Skills: Store Management, Customer Service, Team Development, Inventory Management, Loss Prevention
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's larges…
Req Id: 431274 Join us as we embark on this new journey, blending the best in tech retail with cutting-edge telecommunications services. At Best Buy Express we believe one of our most important assets is our people. We p…
Skills: Tech Sales, Telecommunications, Customer Service, Communication Skills, Active Listening
Req Id: 431274 Joignez-vous à nous alors que nous entamons ce nouveau parcours, combinant le meilleur de la vente au détail technologique avec des services de télécommunications de pointe. Chez Best Buy Express, nous cro…
Skills: Technology Sales, Telecommunications, Customer Service, Active Listening, Communication Skills
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally…
Skills: Make-up Application, Skin Care Advice, Hair Consultation, Fragrance Consultation, Customer Service
The Estée Lauder Companies Inc. is one of the world’s leading manufacturers, marketers, and sellers of quality skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally…
Skills: Makeup Application, Skin Care Advice, Hair Consultation, Fragrance Consultation, Customer Service
Warehouse Worker Elevate Your Skills: Join Us as a Warehouse Worker and Master the Art of Precision Shipping! This Full time / Part time, in-person role at our St. Catharines Tepperman’s location, offering an immed…
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Full-time
Posted 34d ago
~40 hrs/week
Responsibilities
Assist the store manager in executing daily operations and leading the shift team to provide legendary customer service. Responsible for delegating tasks, maintaining store cleanliness, and ensuring quality product delivery.
Requirements
Requires previous customer service experience in a retail or restaurant environment. Must possess the ability to direct others, learn quickly, and work effectively as part of a team.
Full job description
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary customer service with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment. You will be responsible for modeling and acting in accordance with Starbucks guiding principles and best of all, you’ll be part of a company that is consistently rated as a great place to work and the people here love what they do.
Summary of Key Responsibilities
Responsibilities and essential job functions include but are not limited to the following:
Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks.
Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
Anticipates customer and store needs by constantly evaluating environment and customers for cues.
Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift.
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Provides feedback to store manager on partner performance during shift.
Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.
Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer.
Discovers and responds to customer needs.
Develops positive relationships with shift team by understanding and addressing individual motivation, need and concerns.
Executes store operations during scheduled shifts.
Organizes opening and closing duties as assigned.
Follows Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.
Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.
Maintains regular and consistent attendance and punctuality.
Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.
Follows health, safety and sanitation guidelines for all products.
Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with store manager to find new, creative, and effective methods of recognition.
Utilizes operational tools to achieve operational excellence during the shift.
Summary of Experience
Customer service experience in a retail or restaurant environment
Required Knowledge, Skills & Abilities
Ability to direct the work of others
Ability to learn quickly
Effective oral communication skills
Knowledge of the retail environment
Strong interpersonal skills
Ability to work as part of a team
Starbucks and its brands are an equal opportunity employer of all qualified individuals.
We are committed to creating a diverse and welcoming workplace that includes partners with diverse backgrounds and experiences. We believe that enables us to better meet our mission and values while serving customers throughout our global communities. People of color, women, LGBTQIA+, veterans and persons with disabilities are encouraged to apply.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, provincial, and local ordinances. We confirm this posting represents an ongoing hiring opportunity. Starbucks Corporation is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at 206-318-0660 or via email at [email protected]
At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community.
It’s an opportunity to be your personal best. Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
In everything we do, we are dedicated to our mission: To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time.
Explore opportunities, benefits and more at careers.starbucks.com
Offices: 2401 Utah Ave S, Seattle, WA 98134, US · 5140 Yonge Street, (Beside Mel Lastman Square in North York), Toronto, Ontario M2N 6L7, CA · 1805 E Hallandale Beach Blvd, Hallandale Beach, FL 33009, US · 566 Chiswick High Road, London, England W4 5YE, GB
How many Retail jobs are open in St. Catharines, Canada right now?
There are currently 135 open retail positions in St. Catharines, Canada listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Retail roles in St. Catharines, Canada?
Companies currently hiring include Walmart, Starbucks, Brampton Chrysler Dodge Jeep, Loblaw Companies Limited, Bell Canada Enterprises, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Retail jobs in St. Catharines, Canada?
Yes — 1 of the 135 open retail positions offer remote or hybrid work (0 remote, 1 hybrid).
How do I apply for Retail jobs in St. Catharines, Canada?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.