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Customer Service Rep(08157) - 2101 W. Century Blvd. PT
Los Angeles, California, United States · On-site
Entry level$1.3B raised
Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake …
Skills: Customer Service, Order Processing, Cash Handling, Inventory Management, Verbal Communication
Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake …
Skills: Customer Service, Order Processing, Cash Handling, Inventory Management, Verbal Communication
Customer Service Rep(08376) - 1740 S. Hoover Street PT
Los Angeles, California, United States · On-site
Entry level$1.3B raised
Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake …
Skills: Customer Service, Order Processing, Cash Handling, Inventory Management, Verbal Communication
Customer Service Rep(08341) - 4746 Cesar Chavez Ave.
Los Angeles, California, United States · On-site
Entry level$1.3B raised
Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake …
Skills: Customer Service, Order Processing, Cash Handling, Inventory Management, Verbal Communication
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$140k–$161k/yr
Full-time
professional certificate
Bonus Eligible, Healthcare (Medical, Dental, Vision, Prescription Drugs), Health Savings Account With Employer Funding, Flexible Spending Accounts, Company-Paid Basic Life/AD&D Insurance, Company-Paid Short-Term And Long-Term Disability
Posted 16d ago
~40 hrs/week
Responsibilities
Serve as the subject matter expert on global trade compliance, advising business teams on cross-border requirements and regulatory risks. Oversee import/export activities, customs valuation, and the development of internal controls and policies across the Americas.
Requirements
Requires 8-10 years of experience in Trade Compliance or a related field, with a preference for Licensed Customs Broker (LCB) certification. Candidates should possess strong analytical skills and proficiency in GTM software such as SAP or E2O.
Full job description
About SHEIN
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, with more than 15,000 employees operating from offices around the world, SHEIN is committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Position Summary
We’re seeking a full-time Trade Compliance Manager for our Los Angeles-based corporate office. The Trade Compliance Manager serves as the key advisor on global trade compliance, helping business teams navigate cross-border requirements, regulatory risks, and compliance strategies. This role monitors changes in trade laws and tariffs, supports audits and investigations, strengthens policies and internal controls, partners with cross-functional teams to integrate compliance into operations, and helps oversee import/export, customs, and licensing activities across the Americas.
Job Responsibilities
Serve as Trade Compliance SME, advising business teams on global trade requirements, cross-border transactions, and compliance strategies.
Analyze evolving trade laws, tariff changes, and geopolitical developments to assess business impacts and recommend strategic actions.
Conduct trade compliance risk assessments, audits, due diligence reviews, and internal investigations to identify and mitigate compliance risks.
Build and enhance Trade Compliance policies, procedures, internal controls, and technology solutions to support scalable operations.
Develop structured project plans outlining business challenges, solutions, milestones, risks, and execution strategies.
Partner with cross-functional teams to integrate Trade Compliance into business processes, strategic initiatives, and operational decisions.
Support customs valuation, classification, import/export, licensing, and regulatory compliance initiatives across the Americas.
Support customs audits, government inquiries, and regulatory requests by coordinating timely and effective responses.
Be part of the development and deliver Trade Compliance training programs to strengthen organizational awareness and compliance culture.
Job Requirements
8–10 years of experience in Trade Compliance, Global Trade, or a related field.
Licensed Customs Broker (LCB) or Customs Compliance Specialist certification is preferred.
Strong understanding in ERP, WMS, TMS, and Global Trade Management (GTM) software such as SAP, E2O is A+.
Demonstrated ability to analyze and navigate large datasets and translate insights into actionable recommendations.
Proactively identifies and solves complex problems, thinking beyond existing solutions and frameworks.
Strong analytical, investigative, and problem-solving skills.
Excellent organizational skills with the ability to manage multiple priorities, meet deadlines, and work effectively in a fast-paced environment.
Excellent written and verbal communication skills, with the ability to collaborate effectively across cross-functional teams.
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. SHEIN remains committed to making fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry.
Founded in 2012, SHEIN has more than 18,000 employees operating from offices around the world, and continues to expand operations globally. Join SHEIN and be the future!
SHEIN Moderation Policy:
Welcome to SHEIN’s official LinkedIn page! We’re thrilled to share the story of our company, people, and impact with you.
This page is managed by our HR team. If you have a question or issue with an order, please contact our Customer Service team, available here to help you 24/7: https://tinyurl.com/SHEINUSCS
Together, we can keep this page a positive environment for sharing updates and information. Comments that are profane, unrelated to SHEIN, or are inflammatory or rude will be deleted.
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