M&T BankColumbia, Maryland, United States · On-site
$20/hr–$34/hr
Overview: Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer…
Skills: Retail Sales, Customer Service, Digital Engagement, Lobby Management, Time Management
DICK'S Sporting GoodsColumbia, Maryland, United States · On-site
$19/hr–$27/hr
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Customer Service, Product Expertise, Merchandising, Sales, Training
DICK'S Sporting GoodsColumbia, Maryland, United States · On-site
$52k–$66k/yr
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: People Leadership, Retail Management, Merchandising, Customer Experience, Staffing
Columbia, Maryland, United States · On-site
The Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-gi…
Skills: Vehicle Repair, Vehicle Maintenance, Diagnostics, Multi-point Inspections, Customer Service
Tailored Brands, Inc.Columbia, Maryland, United States · On-site
Assistant Store Manager Job Description: Reports to Store Manager: As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through a…
Skills: Retail Management, Sales Performance, Team Coaching, Operational Excellence, Recruiting
Columbia, Maryland, United States · On-site
$15/hr–$18/hr
Job DetailsJob Location: 0132 - Columbia, MD - COLUMBIA, MD 21045Position Type: Part TimeSalary Range: $15.50 - $18.00 HourlyThe Paper Store is committed to being the premiere destination for all of our customer’s …
Skills: Customer Service, Sales, Team Leadership, Merchandising, POS Systems
Columbia, Maryland, United States · On-site
Overview As an Assistant Store Manager, you will support the Store Manager to build a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute all store op…
Skills: Leadership, Customer experience, Store operations, Merchandising, Sales management
Columbia, Maryland, United States · On-site
$20/hr–$23/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer Service, Cash Handling, Team Coordination, Oral Communication
Columbia, Maryland, United States · On-site
Requisition ID: 933479 Store #: 006267 Pearle Vision Position:Casual Part-Time Total Rewards: Benefits/Incentive Information At every neighborhood Pearle Vision we believe nothing should keep patients from getting the ey…
Skills: Optometry, Patient care, Clinical protocols, KPI management, Communication
Columbia, Maryland, United States · On-site
$16/hr–$20/hr
Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…
Skills: Order Fulfillment, Customer Service, Inventory Management, Retail Sales, Packing And Shipping
Columbia, Maryland, United States · On-site
$22/hr–$24/hr
Job Description Join our Mission to Lead the Future of Snacking AT Mondelēz International Full Time Nabisco Merchandiser/Order Writer Join our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchand…
Skills: Merchandising, Order Writing, Relationship Building, Inventory Management, Retail Sales
Columbia, Maryland, United States · On-site
$16/hr–$18/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
H&R BlockColumbia, Maryland, United States · On-site
$17/hr–$26/hr
About the Role The seasonal Operations Technical Specialist supports the operational readiness of H&R Block’s seasonal tax office network. This role ensures offices are fully equipped, functional, and aligned with brand …
Skills: PC Hardware Installation, Hardware Troubleshooting, Facility Maintenance, Inventory Management, Planogram Implementation
Columbia, Maryland, United States · On-site
Overview Join Our Team at Maryland Oncology Hematology! We’re looking for passionate and talented professionals to join our team in providing exceptional cancer care. If you’re dedicated to making a differenc…
Skills: Pharmacy management, Oncology pharmacy, Operational management, Financial oversight, Budgeting
Columbia, Maryland, United States · On-site
Location This position is located at 10300 Little Patuxent Pkwy, Columbia, Maryland, 21044 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to ea…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Visual Merchandising
Columbia, Maryland, United States · On-site
Location This position is located at 10300 Little Patuxent Pkwy, Columbia, Maryland, 21044 United States Role Summary A Key Holder contributes to creating a customer-centric environment by supporting the store leadership…
Skills: Customer Experience, Sales Driving, Team Management, Decision Making, Employee Onboarding
Columbia, Maryland, United States · On-site
Overview Our Sales Associates promote our culture, values and mission. As a Sales Associate, your number one job is to share your love of fashion and do whatever it takes to create an amazing shopping experience for our …
Skills: Customer service, Sales, Product knowledge, Fashion advice, Relationship building
Columbia, Maryland, United States · On-site
Overview As a Part-Time Supervisor, you will support the management team to create the best experience for our customer and deliver desired results. You also share the responsibility to execute assigned store operations …
Skills: Supervisory skills, Sales management, Product knowledge, Customer service, Merchandising
M&T Bank
Columbia, Maryland, United States • On-site
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The Universal Banker manages the branch customer experience through sales, service, and digital engagement for consumer and business banking clients. Responsibilities include processing transactions as a teller, identifying customer needs to recommend banking solutions, and ensuring compliance with AML and BSA regulations.
Candidates must have a high school diploma or equivalent and at least one year of experience in retail sales, customer service, or a call center. Strong communication, interpersonal skills, and proficiency with internet technology are required.
Specializes in our branch customer experience through sales, service and digital engagement of our Consumer and Business Banking customers. Supports daily operations of the branch as a Teller and meets customer service and sales needs as required by the assigned branch. Holds customer appointments scheduled by customers and/or branch team as well as walk-in appointments to identify customer needs; refers complex customer needs to the appropriate team member/partner.
Educate customers and explain features and benefits of Consumer and Business Banking solutions; make recommendations based on the customer’s identified needs.
Engage customers in a variety of ways to bank with us and provide solutions to meet their needs, encouraging and supporting the use of digital capabilities in customer interactions.
Explain the high-level criteria used to decision loan applications.
Complete servicing-related responsibilities specific to Consumer and Business Banking customer relationships and lead with inquiries to identify opportunities to solve for other banking needs.
Follow the Bank’s sales process and provide simplified, customer-focused advice and guidance.
Proactively reach out to customers to contribute to the retention and expansion of all Consumer and Business Banking relationships.
Adhere to established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.
Actively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to solve their banking needs.
Introduce appropriate banking partner when servicing needs present an opportunity for a product solution.
Assist and stay current with the Consumer and Business Banking AML (Anti-Money Laundering), BSA (Bank Secrecy Act) and KYC (Know Your Customer) processes and related activities. Identify and escalate cases of suspected fraud.
Resolve and accurately log all customer complaints in the appropriate system.
Review, approve and help resolve Consumer and Business Banking customer overdrafts.
Accurately complete customer transactions.
Complete related operational activities required by assigned branch, including documenting interactions and appointments with customers using the appropriate system.
Adhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
Responsible for meeting and maintaining registration requirements under the Federal SAFE Act.
Complete other related duties as assigned.
The position is responsible for providing exceptional service to branch customers and resolving customer problems in a timely manner. The position is a key driver of sales and the customer experience within the branch. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. In functioning in multiple capacities within the branch, it is important for the jobholder to be adaptable to service any and all banking needs of the customer, inclusive of new account opening or loan origination, problem resolution, video conferencing and processing of transactions.
Managerial/Supervisory Responsibilities:
Not Applicable
High school diploma or equivalent (GED) and a minimum of 1 year’s proven retail sales, call center, customer service, or telesales experience
Strong verbal communication skills
Strong interpersonal skills
Ability to interact with varying customers (consumer to small business)
Ability to effectively handle difficult customer conversations
Well-organized
Proven time management skills
Proven prioritization skills
Ability to work under critical time constraints in a team environment
Proficiency with internet user-level technology
Bilingual based on branch needs
Proven referral and/or sales ability
Ability to stand for long periods of time
Prolonged use of hands and fingers
Ability to lift light to heavy objects weighting 5 lbs. to 30 lbs.
Ability to read fine print
Ability to interact with customers in an open face-to-face work environment
M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $20.55 - $34.25 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Great companies have an enduring sense of purpose. At M&T, our purpose is a simple one: make a difference in people’s lives and uplift the communities we serve. Founded in 1856 in Buffalo, NY we are now a top 11 full-service US-based commercial bank with a retail footprint across the east coast and wealth services available nationwide and abroad. As a bank, we offer advice, guidance, expertise, and solutions across the entire financial spectrum that combines M&T’s traditional banking services with the wealth management and institutional capabilities offered by Wilmington Trust. We are a community-minded organization with more than 167 years of experience. We serve customers, community, and colleagues whether they be across the street, across the state or across the country. As an employer of choice, we are proud to offer competitive benefits ranging from medical and retirement to forty hours of paid volunteer time, each year. Our core values drive the work we do – integrity, ownership, collaboration, curiosity, candor and we seek to further build upon our record of success by bringing in top talent and fresh skill sets while continuing to support the growth and development of all our team members. M&T Bank is unwavering when it comes to providing equal employment opportunities to all employees and applicants without regard to race, color, national origin, religion, ethnicity, sex, gender identity, age, disability, citizenship, pregnancy, veteran status, military status, marital status, sexual orientation, genetic information or any other characteristic protected under applicable federal, state or local laws.
Offices: 345 Main St., Buffalo, New York 14203, US · 1 Light St., Baltimore, Maryland 21202, US · 1100 N. Market St., Wilmington, DE 19801, US
There are currently 246 open retail positions in Columbia, MD listed on Clera. New openings are added daily as companies post roles.
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